# LLMs.txt - Sitemap for AI content discovery # DaySmart Appointments > --- ## Pages - [Request a Free Trial](https://www.daysmart.com/appointments/request-a-free-trial/): See how easy it is to schedule and manage your appointments with DaySmart Appointments FREE trial. Request your trial account today! - [Appointment Booking Software](https://www.daysmart.com/appointments/appointment-booking-software/): DaySmart's online appointment booking system streamlines scheduling and reduces friction. Get a demo now to see how DaySmart can help your business grow. - [How to Conduct Employee Benefits Enrollment](https://www.daysmart.com/appointments/blog/conducting-employee-benefits-enrollment/): Employee benefits enrollment can cause headaches with the scheduling and deadlines involved. Learn how to make open enrollment season easier for everyone. - [Best Small Business Scheduling Software 2025](https://www.daysmart.com/appointments/blog/best-small-business-scheduling-software-2025/): Scheduling software can help your small business save time and enhance the customer experience. Find the best scheduling software for your business. - [Online Appointment Scheduling Software](https://www.daysmart.com/appointments/online-appointment-scheduling-software/): DaySmart's online scheduling software automates manual scheduling processes, letting you focus more on business operations. Start your free trial today! - [Healthcare - Request a Demo](https://www.daysmart.com/appointments/request-a-demo-healthcare/): Trusted by thousands of healthcare businesses Focus on care—and leave efficiency to DaySmart Deliver the best possible care with softwaredesigned... - [Automotive - Request a Demo](https://www.daysmart.com/appointments/request-a-demo-auto/): Trust the top-rated automotive business solution Rev up efficiency while driving your success Deliver the best possible care with softwaredesigned... - [Homepage - Request a Demo](https://www.daysmart.com/appointments/request-a-demo/): Find Solutions For Your Business Deliver the best possible care with softwaredesigned for your business - [Government Scheduling Software](https://www.daysmart.com/appointments/solutions/government-scheduling-software/): DaySmart's government appointment scheduling software streamlines booking for agencies and public offices with our easy-to-use solution. Get a free demo! - [Healthcare Scheduling Software](https://www.daysmart.com/appointments/solutions/medical-scheduling-software/): DaySmart's flexible medical scheduling software streamlines patient appointment scheduling and operations so you can focus on patient care. Get a demo now! - [Enterprise Scheduling Software](https://www.daysmart.com/appointments/solutions/enterprise-scheduling-software/): DaySmart Appointments' enterprise online appointment scheduling software is built to streamline operations and bookings for large businesses. Get a demo! - [Smb Scheduling Software](https://www.daysmart.com/appointments/solutions/smb-scheduling-software/): DaySmart's small business scheduling software can grow with you. Streamline operations, online booking, and more for your small or midsize business now. - [Automotive Scheduling Software](https://www.daysmart.com/appointments/solutions/automotive-scheduling-software/): DaySmart's auto repair scheduling software helps you schedule efficiently and enhance customer experience. See DaySmart Appointments in action today. - [Appointment Scheduling Software | DaySmart Appointments](https://www.daysmart.com/appointments/): Appointment booking software that revolutionizes the booking processing from start to finish. Learn more about DaySmart Appointments today! - [Customer Referral Program](https://www.daysmart.com/appointments/customer-referral-program/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use online appointment scheduling software scalable for all business types. - [Consultant Referral](https://www.daysmart.com/appointments/consultant-referral/): Refer a Customer to DaySmart Appointments!   Hey there Ken & Team! Looking to refer a customer to DaySmart Appointments?... - [Favorite Things Giveaway](https://www.daysmart.com/appointments/favorite-things-giveaway/): Get a demo of DaySmart and get 10% off your first year if you love it!    Managing your appointment... - [Car Wash Appointment Booking](https://www.daysmart.com/appointments/car-wash-appointment-booking/): DaySmart's car wash booking system simplifies scheduling and improves customer satisfaction. Discover how DaySmart can transform your auto business today! - [Car & Auto Detailing Booking Software](https://www.daysmart.com/appointments/car-auto-detailing-booking-software/): DaySmart's auto detailing booking software is made for detailing businesses like yours. Automate scheduling, client communication, and more. Start a trial. - [Clinic Scheduling Software](https://www.daysmart.com/appointments/clinic-scheduling-software/): Get 24/7 patient booking with DaySmart's clinical scheduling software. Coordinate appointments, reduce no-shows, streamline payments, and more. - [Take a Tour](https://www.daysmart.com/appointments/take-a-tour/): More Ways to Simplify Appointment Management Accept Payment Don’t waste your time working across multiple systems, paying higher fees, and... - [Request a Free Trial (test)](https://www.daysmart.com/appointments/request-a-free-trial-test/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [DaySmart Appointments - Starbucks Coffee](https://www.daysmart.com/appointments/starbucks-coffee/): News and Content Three Reasons Why Clients Aren’t Booking Your Business and How To Fix It How to Advertise Your... - [LIMRA '24 Lead Capture](https://www.daysmart.com/appointments/limra-2024/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Friends and Family Referral Page](https://www.daysmart.com/appointments/friends/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use online appointment scheduling software scalable for all business types. - [Pomp's Tire '24 Lead Capture](https://www.daysmart.com/appointments/pomps-tire-24/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Request a Free Trial - Old](https://www.daysmart.com/appointments/request-a-free-trial-2024-old-page/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Prepare for Flu Season with Healthy Business Practices](https://www.daysmart.com/appointments/prepare-for-flu-season-with-healthy-business-practices/): You're thriving in your healthcare business but how healthy are your business practices? View our infographic to the do's and... - [Don't Pay Until February 2024!](https://www.daysmart.com/appointments/dont-pay-until-february-2024/): Schedule DaySmart Appointments is built to ensure that your appointment-based business runs smoothly. With live calendars and online booking, you... - [Credit Card Processing](https://www.daysmart.com/appointments/credit-card-processing/): Payments Made Simple Don’t waste your time working across multiple systems, paying higher fees, and waiting for your funds to... - [Tis the Season for Open Enrollment](https://www.daysmart.com/appointments/open-enrollment-prep-infographic/): - [Webinar Recording: Create a Custom Scheduling Experience with Integrated Systems](https://www.daysmart.com/appointments/webinar-recording-create-a-custom-scheduling-experience-with-integrated-systems/): Create a Custom Scheduling Experience with Integrated Systems - [Webinar Recording: Turn Appointment Management into an Amazing Customer Experience](https://www.daysmart.com/appointments/webinar-recording-turn-appointment-management-into-an-amazing-customer-experience/): Turn Appointment Management into an Amazing Customer Experience - [Training Videos](https://www.daysmart.com/appointments/support/training-videos/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Support](https://www.daysmart.com/appointments/support/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Software that Supports Everyone](https://www.daysmart.com/appointments/gated-webinar-nonprofits/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Gated Webinar: Increase Revenue by Integrating Payments with Your Scheduling Software](https://www.daysmart.com/appointments/webinar-payments/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Gated Webinar Form: Accelerate Your Automotive Company with DaySmart Appointments](https://www.daysmart.com/appointments/gated-webinar-accelerate-your-automotive-co/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Gated Webinar Form: Increase Service and Decrease Queues in Your Urgent Care Facility](https://www.daysmart.com/appointments/gated-webinar-form-line-queues/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Webinar: A Holistic Approach to Managing Resources and Maximizing Productivity](https://www.daysmart.com/appointments/webinar-on-demand-a-holistic-approach-to-managing-resources-and-maximizing-productivity-2/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Webinar: Building and Growing a Successful Facility](https://www.daysmart.com/appointments/webinar-on-demand-building-and-growing-a-successful-facility/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [United Way Webinar Download](https://www.daysmart.com/appointments/download-united-way-webinar/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Simplify Community Engagement with Online Appointments - United Way](https://www.daysmart.com/appointments/united-way/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Government](https://www.daysmart.com/appointments/government-lp/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Streamline Appointment Booking for Your Automotive Business](https://www.daysmart.com/appointments/automotive-scheduling-software/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [App API Demo](https://www.daysmart.com/appointments/app-api-demo/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [DaySmart Appointments + Visonex](https://www.daysmart.com/appointments/visonex/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [DaySmart Appointments + Textellent](https://www.daysmart.com/appointments/textellent/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Partnership Program](https://www.daysmart.com/appointments/partners-2/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [HLC 2023](https://www.daysmart.com/appointments/hlc-23/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Webinar Recording: Increase Your Community Impact with DaySmart Appointments](https://www.daysmart.com/appointments/webinar-recording-increase-your-community-impact-with-daysmart-appointments/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Webinar Recording: Increase Revenue by Integrating Payments with Your Scheduling Software](https://www.daysmart.com/appointments/webinar-recording-increase-revenue-by-integrating-payments-with-your-scheduling-software/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Webinar Recording: Accelerate Your Automotive Company with DaySmart Appointments](https://www.daysmart.com/appointments/webinar-recording-accelerate-your-automotive-company-with-daysmart-appointments/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Webinar Recording: Increase Service and Decrease Queues in Your Urgent Care Facility](https://www.daysmart.com/appointments/webinar-increase-service-and-decrease-queues-in-your-urgent-care-facility/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Unlocked Webinar: A Holistic Approach to Managing Resources and Maximizing Productivity](https://www.daysmart.com/appointments/unlocked-webinar-a-holistic-approach-to-managing-resources-and-maximizing-productivity-2/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Unlocked Webinar: Building and Growing a Successful Facility](https://www.daysmart.com/appointments/building-and-growing-a-successful-facility/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Recording United Way VITA Appointments Through an Online Platform](https://www.daysmart.com/appointments/watch-united-way-recording/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Partners](https://www.daysmart.com/appointments/partners/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Enterprise 2](https://www.daysmart.com/appointments/enterprise-2/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Solutions OLD](https://www.daysmart.com/appointments/solutions-old/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use online appointment scheduling software scalable for all business types. - [Blog](https://www.daysmart.com/appointments/blog/): Dive into the latest blogs, articles, news, and more. Be sure to subscribe to our blog and get the latest through our quarterly news letter. - [Privacy Policy](https://www.daysmart.com/appointments/privacy-policy/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [License Support Schedule](https://www.daysmart.com/appointments/license-support-schedule/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Enterprise SLA](https://www.daysmart.com/appointments/enterprise-sla/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Connect Up Outlook](https://www.daysmart.com/appointments/connect-up-outlook/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Security Overview](https://www.daysmart.com/appointments/security-overview/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Professional Services Schedule v1](https://www.daysmart.com/appointments/professional-services-schedule-v1/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Enterprise MSA](https://www.daysmart.com/appointments/enterprise-msa/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Enterprise License](https://www.daysmart.com/appointments/enterprise-license/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Enterprise License Support](https://www.daysmart.com/appointments/enterprise-license-support/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Privacy FRCA](https://www.daysmart.com/appointments/privacy-frca/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [GDPR](https://www.daysmart.com/appointments/gdpr/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Terms](https://www.daysmart.com/appointments/terms/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Pricing](https://www.daysmart.com/appointments/pricing/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [News Media](https://www.daysmart.com/appointments/news-media/): Don’t just take our word for it. Check out detailed interviews of our customers and how they are staying ahead of the game. - [Contact](https://www.daysmart.com/appointments/contact/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. ## Posts - [The 10 Best Types of Enterprise Software (with Examples)](https://www.daysmart.com/appointments/blog/enterprise-software-examples/): Several types of enterprise software, like ERP, CRM, and scheduling solutions, help streamline business processes. Explore examples of enterprise software. - [The Enterprise-Level Scheduling Software Guide](https://www.daysmart.com/appointments/blog/the-essential-enterprise-scheduling-software-guide-2025/): Learn how to find the best enterprise scheduling software for large-scale businesses and streamline appointment bookings with Daysmart Appointments. - [The Best Booking Software for Small Businesses in 2025](https://www.daysmart.com/appointments/blog/best-small-business-booking-software/): Streamline appointment booking to better manage business and engage your customers. Discover the best small business booking software for 2025. - [The Best Appointment Scheduling Software for 2025](https://www.daysmart.com/appointments/blog/best-appointment-scheduling-software/): Uncover the top appointment scheduling software for 2025 to optimize your time, reduce costs, and elevate your business growth. - [Best Online Appointment Scheduling Software for 2025 | DaySmart](https://www.daysmart.com/appointments/blog/best-online-appointment-scheduling-software/): Improve business management, reduce no-shows, and retain clients with online appointment scheduling software. Discover the best solutions and apps for 2025. - [The Essential Enterprise Scheduling Software Guide](https://www.daysmart.com/appointments/blog/enterprise-scheduling-buyers-guide/): Learn how to find the best enterprise scheduling software for large-scale businesses and streamline appointment bookings with Daysmart Appointments. - [Best Scheduling Apps for 2025 | DaySmart](https://www.daysmart.com/appointments/blog/best-scheduling-apps/): Find the best appointment scheduling app for small businesses. Improve your team’s efficiency and keep business booming. Learn more! - [Best Healthcare Scheduling Software for 2025](https://www.daysmart.com/appointments/blog/best-healthcare-scheduling-software/): A comprehensive guide to help you identify the best healthcare scheduling software for your organization. Learn more today! - [Customer Spotlight: Miles of Golf](https://www.daysmart.com/appointments/blog/customer-spotlight-miles-of-golf/): “Golf, plain and simple, is the best game on earth,” says Connor Dillon, General Manager of the Ann Arbor location.... - [Streamlining the Booking Process to Increase Small Business Productivity](https://www.daysmart.com/blog/streamlining-the-booking-process-to-increase-small-business-productivity/): Cost-effectively acquire and retain more fitness customers by monitoring marketing campaign ROI using these key metrics and strategies - [Customer Spotlight: SAFEsky](https://www.daysmart.com/appointments/blog/customer-spotlight-safesky/): From Side Hobby to Thriving Business: The Journey of Frederick Reitz’s Fingerprinting Service In the aftermath of the post-9/11 security... - [5 Customer Service Complaints Solved by User-Friendly Booking Software](https://www.daysmart.com/blog/customer-complaints-solved-by-software/): The right software can be great for your business and your customers! Learn about common customer service complaints. - [Integrated Payments: 5 Things Every Business Owner Should Know ](https://www.daysmart.com/blog/integrated-payments-for-your-business/): Looking to optimize your payment system? Get crucial insights and tips to enhance your business's financial operations. - [3 Reasons Why Clients Aren’t Booking with Your Business and How To Fix It ](https://www.daysmart.com/blog/3-reasons-why-clients-arent-booking-with-your-business-and-how-to-fix-it/): Daysmart Pet shares three reasons why clients aren’t booking with your pet care business and the steps you can take to fix them. - [How to Advertise Your Business Locally](https://www.daysmart.com/blog/advertising-small-business-locally/): Daysmart Software provides several ways to build an audience for your local business, and marketing strategies to target locals. - [Prepare your practice for the influx in appointment scheduling this flu season](https://www.daysmart.com/appointments/blog/appointment-scheduling-this-flu-season/): As flu season begins, one of the best ways to lighten the workload of your practice is to use a high performing scheduling software. - [Streamlining Your Open Enrollment Process  ](https://www.daysmart.com/appointments/blog/streamlining-your-open-enrollment-process/): Use Daysmart Appointments to streamline your open enrollment process, you won't regret it. - [A New Era of Scheduling](https://www.daysmart.com/appointments/blog/a-new-era-of-scheduling/): Online scheduling software is an important modern solution that streamlines the scheduling process, learn more from Daysmart Appointments. - [Empowering Diverse Businesses: Why Every Industry Can Use DaySmart Appointments](https://www.daysmart.com/appointments/blog/case-study-empowering-diverse-businesses/): Daysmart Appointments serves diverse businesses and has general business features that will optimize any business. - [How Appointment Booking Solutions Can Boost Revenue](https://www.daysmart.com/appointments/blog/how-appointment-booking-solutions-can-boost-revenue/): DaySmart Appointments is revolutionizing appointment booking processing with our easy-to-use appointment scheduling solution. - [Accelerate Your Automotive Company with DaySmart Appointments](https://www.daysmart.com/appointments/blog/webinar-accelerate-automotive/): DaySmart Appointments is revolutionizing booking processing to simplify processes for the individual automotive company. - [Turn Appointment Management into an Amazing Customer Experience](https://www.daysmart.com/appointments/blog/webinar-amazing-customer-experience/): The appointment management system can be complicated, but use Daysmart Appointments to make it easier for your customers. - [Queuing with Appointments - A Wholistic Approach to Managing Resources and Maximizing Productivity](https://www.daysmart.com/appointments/blog/webinar-queuing-with-appointments/): Virtual line queuing and appointment booking systems should exist together for ease of use; with Daysmart Appointments, they do. - [SMS Marketing: How to Craft Your Privacy Policy and Terms & Conditions](https://www.daysmart.com/appointments/blog/sms-marketing-how-to-craft-your-privacy-policy-and-terms-conditions/): DaySmart Appointments gives you the latest on creating Privacy Policy and Terms & Conditions statements for SMS marketing. - [7 Ways to Prevent Burnout in Healthcare Administration](https://www.daysmart.com/appointments/blog/7-ways-to-prevent-burnout-in-healthcare-administration/): Daysmart Appointments provides 7 ways to avoid burnout in healthcare administration and solutions to help employees already feeling burnout. - [How Healthcare Scheduling Software Can Lead to Healthier Patients](https://www.daysmart.com/appointments/blog/how-healthcare-scheduling-software-can-lead-to-healthier-patients/): Make sure your patients are receiving better care by utilizing Daysmart Appointment's healthcare scheduling software. - [Online Appointment Scheduling Increases Booking by 100% for Any Lab Test Now](https://www.daysmart.com/appointments/blog/increase-appointment-booking/): “We have increased the number of appointments by 100% since using DaySmart Appointments online appointment scheduling..." Clarissa Bradstock - [Choosing the Right Online Scheduling Solution for Your Business](https://www.daysmart.com/appointments/blog/choosing-the-right-online-scheduling-solution/): Online scheduling can dramatically improve the amount of website enrollments to your business. Look into good solutions here. - [Is Your Appointment Scheduler Boosting Customer Satisfaction?](https://www.daysmart.com/appointments/blog/is-your-appointment-scheduler-boosting-customer-satisfaction/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [What Makes a Gold Standard Customer Experience](https://www.daysmart.com/appointments/blog/what-makes-a-gold-standard-customer-experience/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [5 Ways to Improve Customer Engagement and Get More Customers](https://www.daysmart.com/appointments/blog/5-ways-to-improve-customer-engagement-and-get-more-customers/): Improve your customer engagement, take care of your customer's interest, and build good rapport with your customer base. - [Webinar: Create a Custom Scheduling Experience with Integrated Systems](https://www.daysmart.com/appointments/blog/webinar-create-a-custom-scheduling-experience-with-integrated-systems/): Download the recording of our webinar focused on the importance of building a custom experience for your customers. - [Time Management 101: Elevate Productivity and Yourself](https://www.daysmart.com/appointments/blog/time-management-tips/): You have every time management app. But do you know why? Here are our time management tips crucial for your success. - [Why Customer Service Is Really a Marketing Strategy](https://www.daysmart.com/appointments/blog/customer-service-marketing/): Customer service is more than answering their questions & solving problems. Here's how to invest in your customer service marketing strategy. - [Efficiently Manage Your Seasonal Hiring Process With Online Scheduling](https://www.daysmart.com/appointments/blog/efficiently-manage-your-seasonal-hiring-process-with-online-scheduling/): Manage seasonal hiring with online appointment scheduling and properly forecast your schedule months ahead of time. - [30 Key Questions When Deciding on the Right Scheduling Solution for Your Business](https://www.daysmart.com/appointments/blog/30-key-questions-2/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Online Scheduling Helped A Healing Trail Wellness Center Reach 21,000 Clients](https://www.daysmart.com/appointments/blog/online-scheduling-helped-a-healing-trail-wellness-center-reach-21-000-clients/): We asked Françoise Knight, Certified Medical Support Hypnotherapist, about their story and what they’ve accomplished since partnering with DaySmart Appointments in 2007. - [Enterprise Scheduling Software: Why It’s Not “Just Scheduling”](https://www.daysmart.com/appointments/blog/enterprise-scheduling-software-why-its-not-just-scheduling/): What many enterprises do not realize as they delve into discussions about adopting enterprise scheduling software is that scheduling is inherently complex. - [Top 5 Questions You Should Be Asking About Online Scheduling Software](https://www.daysmart.com/appointments/blog/top-5-questions-to-ask-about-online-scheduling-software/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [Boost Your Bottom Line by Increasing and Retaining Memberships](https://www.daysmart.com/appointments/blog/membership-retention/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [How Online Appointment Scheduling Can Transform YMCA Facilities](https://www.daysmart.com/appointments/blog/online-appointment-scheduling/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [7 Time Management Skills to Boost the Performance](https://www.daysmart.com/appointments/blog/time-management-skills/): Don't overlook improving one's time management skills for increasing business performance. Here are several strategies for getting more done each day. - [Dispensaries Building Business by Investing in Their Online Booking Systems](https://www.daysmart.com/appointments/blog/online-booking-systems/): Since the pandemic, medical systems that went online have stayed online. We look at how dispensaries grow their businesses with online booking systems. - [Louisiana Office of Motor Vehicles Services More Than 780,000 Citizens in Their First Year Using DaySmart Appointments](https://www.daysmart.com/appointments/blog/success-story-louisiana-omv-improve-efficiency/): DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - [3 Ways to Cut Overhead Today](https://www.daysmart.com/appointments/blog/cut-overhead/): When businesses attempt to cut overhead, they often fear the loss of quality – but cutting overhead doesn’t need to mean cutting corners, learn how... - [7 Tips to Modernize Patient Engagement with Technology](https://www.daysmart.com/appointments/blog/patient-engagement/): Are you committed to modernizing patient engagement at your practice? Technology is the key! Here are 7 tips on how tech can help. - [The Key Principles of Managing Facebook Business Accounts](https://www.daysmart.com/appointments/blog/facebook-business-accounts/): Facebook business accounts are great to have, but they require management. This guide explains the key principles of managing Facebook business accounts. - [Tax Season is Coming, It’s Time You Enable a Digital Scheduling Assistant to Book Your Clients](https://www.daysmart.com/appointments/blog/scheduling-assistant/): With tax season quickly approaching, it's important that you enable a scheduling assistant to better serve your clients. - [Business is Booming, But You Can Still Take Your Vacation Now](https://www.daysmart.com/appointments/blog/business-scheduling-software/): As your business hits its busy season your staff will likely face some level of burn out. Here's how business scheduling software free up your staff. - [Elevating Recruiting: How to Optimize Your Interview Scheduling Emails](https://www.daysmart.com/appointments/blog/interview-scheduling-emails/): Having the right recruiting technology, like interview scheduling emails, can help you streamline your process to find the best candidate. - [8 Productivity Experts Who Have Revolutionized Time Management](https://www.daysmart.com/appointments/blog/productivity-experts/): We've put together a list of enduring and emerging productivity experts who have and continue to influence the ethos of productivity. - [12 Considerations When Looking at Appointment Scheduling Solutions](https://www.daysmart.com/appointments/blog/12-consideration-for-appointment-scheduling-solutions/): If your goal is to increase customer satisfaction rates, one sure way to do it is by having an easy to use appointment scheduler. Click here to learn more. - [How Mobile Health Technology is Pioneering the Patient Experience](https://www.daysmart.com/appointments/blog/mobile-health/): Improving relationships with patients involves using the right technology. Here is how mobile health technology is pioneering the patient experience. - [3 Time Management Secrets for Those In the Thick of It](https://www.daysmart.com/appointments/blog/skills-of-time-management/): Middle managers are tasked with a growing list of responsibilities due yesterday. Here's how managers can improve their skills of time management. - [5 Ways Online Appointment Scheduling Helps Build Customer Relationships](https://www.daysmart.com/appointments/blog/appointment-schedule/): Today’s consumers are demanding a delightful customer experience 24/7. Find out how online appointment scheduling helps build brand loyalty. - [A Look Under the Hood: How Software Helps Improve Efficiency and Maximize Daily Profits for Auto Repair Shops](https://www.daysmart.com/appointments/blog/improve-efficiency/): Check out how investing in auto repair shop software improves efficiency and ROI over time – shops should take advantage as they recover from a difficult… - [Master the Summer Upswing with Appointment Scheduling](https://www.daysmart.com/appointments/blog/appointment-scheduling/): The summer slowdown has been replaced with an upswing. Professional services providers look for appointment scheduling to streamline success. - [Why Healthcare Scheduling Software is Critical for Credibility](https://www.daysmart.com/appointments/blog/healthcare-scheduling-software/): Access to healthcare can be stressful enough. By making scheduling seamless and virtual, healthcare scheduling software can meet their technological needs. - [The Top 5 Biggest Workplace Productivity Killers of the 21st Century](https://www.daysmart.com/appointments/blog/workplace-productivity/): Here's a list of five modern innovations that are in fact killing workplace productivity, and what you can do about it. ## Partners ## Tesimonials - [We have increased the number of appointments by 100%.](https://www.daysmart.com/appointments/testimonial/we-have-increased-the-number-of-appointments-by-100/): Clarissa Bradstock—Chief Executive Officer at Any Lab Test Now—improved efficiencies and created a better customer experience at her call center... - [DaySmart ensures that we have a full day of appointments.](https://www.daysmart.com/appointments/testimonial/daysmart-ensures-that-we-have-a-full-day-of-appointments/): Frederick Reitz, owner of SAFESky, manages his offices from any location in the world, while ensuring the utmost security of... - [It’s been a tremendous time saver!](https://www.daysmart.com/appointments/testimonial/its-been-a-tremendous-time-saver/): Françoise Knight of A Healing Trail wellness center says, “We couldn’t have grown to 21,000 clients and increased staff headcount... - [Scheduling appointments is simple and quick.](https://www.daysmart.com/appointments/testimonial/scheduling-appointments-is-simple-and-quick/): “DaySmart Appointments has helped us better support our community by streamlining the appointment booking process for our free income tax... - [A flexible online booking platform.](https://www.daysmart.com/appointments/testimonial/daysmart-appointments-provided-us-with-a-flexible-online-booking-platform/): “DaySmart Appointments provided us with a flexible online booking platform that allows each pharmacy to manage its scheduling independently for... ## Support Resources - [Waitlist](https://youtu.be/0MIJjD4pybA): - [How To Make An Appointment](https://youtu.be/ueY-w1aJNdU): - [How To Create An Appointment](https://youtu.be/acHbXy84oyA): - [Customer View Overview](https://youtu.be/YJ4pqlnkrXE): - [Events](https://youtu.be/iCtB767bDQk): - [Schedule & Service Exceptions](https://youtu.be/Kxt9f1kVBJ0): - [Customer View](https://youtu.be/d9cOL13gwDY): --- # # Detailed Content ## Pages ### Request a Free Trial > See how easy it is to schedule and manage your appointments with DaySmart Appointments FREE trial. Request your trial account today! - Published: 2025-03-25 - Modified: 2025-04-25 - URL: https://www.daysmart.com/appointments/request-a-free-trial/ #1 business management software See the DaySmart Difference—Free. Find simple, proven scheduling solutions customized to your business—small to enterprise. See how DaySmart Appointments can help keep you and your team on track for growth. Get your Free Trial! Tailored solutions trusted by thousands of business See How Easy Running Your Business Can Be Explore this no-obligation interactive demo to see how we can help simplify scheduling for your business—and boost your growth. Discover how DaySmart can Simplify & Streamline Your BusinessBe more efficient, save time—and get set up for growth. Explore DaySmart solutions. Online Scheduling Appointment & Booking Email & Text Reminders API integrations Robust Reporting Secure Data Storage FAQs The trial lasts for 14 days, starting from the day your sales representative grants you access. Your approach to scheduling and managing appointments is distinctive, and our goal is to tailor your trial experience accordingly. To create a personalized trial that aligns with your scheduling requirements, you will first connect with a sales agent by completing the trial form above. They will reach out and schedule a meeting to discuss your needs and introduce you to the program. After the initial discussion, the sales representative will create your trial account and grant you access to initiate your 14-day trial period. No, we want you to explore everything DaySmart Appointments has to offer. During the free trial, you will have full access to our scheduling, communication, operations, and payment features. No, you do not need to provide credit card information to begin the free trial. Payment is only required if you choose to subscribe to DaySmart Appointments. If you choose not to subscribe to DaySmart Appointments after your 14-day trial ends, you’ll lose access to your account until you subscribe and submit payment. Your data is retained for a short period if you decide to subscribe at a later date, but it will not be stored indefinitely. During the trial period, your sales representative will serve as your primary support resource. Additionally, you can access the knowledge base and help center articles. If you decide to subscribe to DaySmart Appointments, you will receive two one-hour onboarding sessions and will have ongoing support from our dedicated team. --- ### Appointment Booking Software > DaySmart's online appointment booking system streamlines scheduling and reduces friction. Get a demo now to see how DaySmart can help your business grow. - Published: 2025-03-25 - Modified: 2025-03-25 - URL: https://www.daysmart.com/appointments/appointment-booking-software/ Simplify Scheduling with Appointment Booking SoftwareTired of juggling appointments, endless phone calls, and last-minute cancellations? DaySmart's appointment booking system is here to change how you manage your schedule and juggle time with your customers. Client satisfaction, time control, and resource management are all refined by our user-friendly platform. Real-time availability, automated reminders, and online booking are features that can improve your operations and allow you to focus on what truly matters. Let’s walk through the best scheduling solutions so you can get helpful insights into features, pricing, and suitability for specific business needs. Get the Features You Need with DaySmart’s All-in-One Appointment Booking SystemNo more manual scheduling hassles! With DaySmart's intuitive interface, you can continually manage your appointments and quickly schedule, reschedule, or cancel appointments, all in one place. Plus, our real-time availability checks prevent scheduling conflicts, keeping a smooth and efficient workflow. Reduce Friction with an Online Scheduling Option for Your Customers, Clients, Students, Patients, and more! DaySmart's online booking platform lets clients easily schedule appointments at their convenience, reducing wait times and eliminating the need for back-and-forth communication. Clients can book appointments anytime, anywhere, with this self-service option. With real-time availability and customizable booking options, the scheduling process is smooth for both you and your clients. Instant confirmations keep everyone informed. See Your Bookings at-a-Glance in Calendar View DaySmart’s calendar view offers acomprehensive, at-a-glance snapshot of your appointments, making it easier than ever to stay organized. The system can be configured to sync automatically with external calendars, such as Outlook, so all your bookings are integrated. This keeps your schedule unified and readily accessible, eliminating the hassle of managing multiple platforms and reducing the risk of double bookings or missed appointments. With drag-and-drop functionality, adjusting appointments is quick and easy. You can reschedule, move, or update bookings stress-free. Having effortless scheduling adjustments will save time and reduce scheduling errors. Prevent No-Shows with Automatic Email and SMS Appointment Reminders DaySmart’s automated reminders send clients email and text notifications like clockwork, reducing the likelihood of no-shows and keeping appointments top-of-mind. Easily Customize Your Booking Availability DaySmart Appointments allows you to easily manage your schedule by providing flexible schedule options. You can also customize business hours and set specific availability for each day. This keeps your calendar aligned with your unique operational needs and the varying schedules of your staff. DaySmart Appointments eliminates scheduling headaches by preventing double bookings and enabling you to set appointment restrictions. The platform checks availability in real time, and with features like minimum notice periods and time buffers between appointments, you can avoid conflicts and maintain a smooth scheduling process. Access Your Schedule On The Go with Our Appointment Scheduling AppWith the DaySmart Appointments app, your staff can manage your appointments anytime, anywhere, right from your mobile device, assuring you're always connected to your calendar. Whether you’re using a phone, tablet, or desktop, DaySmart’s app syncs updates in real time so you can easily view, reschedule, or confirm bookings on any device, wherever you are.... --- ### How to Conduct Employee Benefits Enrollment > Employee benefits enrollment can cause headaches with the scheduling and deadlines involved. Learn how to make open enrollment season easier for everyone. - Published: 2025-03-25 - Modified: 2025-04-10 - URL: https://www.daysmart.com/appointments/blog/conducting-employee-benefits-enrollment/ How to Conduct Employee Benefits Enrollment More Efficiently This Year When figuring out how to conduct employee benefits enrollment, employers must make the process smooth and efficient. Unfortunately, it’s not uncommon for business owners to struggle throughout the process. Between coordinating meetings with employees, hitting enrollment deadlines, and educating employees on their options, managing benefits enrollment is no simple task! As an employer or HR manager, offering competitive benefits that attract and retain employees is integral to staffing your business. However, you may face many challenges during the open enrollment period—for example, making sure your employees fully understand their options, adhere to set timelines, and make informed decisions.   So don’t wait another minute. Streamline open enrollment, mitigate benefits enrollment headaches, enhance employee satisfaction, and improve overall efficiency, starting now! What Is Employee Benefits Enrollment? Employee benefits enrollment is when employees choose benefits like health insurance, dental and vision coverage, retirement plans, and other workplace perks. Benefits Enrollment Periods Open enrollment typically occurs once a year, usually in late Fall, but timing can vary. During this period, employees can enroll, modify, or opt out of benefits. However, qualifying life events or specific situations can affect an employee's enrollment period. There are three types of enrollment periods: Initial enrollment period: Open for new hires, newly eligible employees, or rehires. Typically lasts 30 days, but can vary. Annual open enrollment period: Employees can adjust or drop coverage for dependents, edit their benefits selection, or enroll for the first time. Typically, it lasts one to four weeks each year. Special enrollment period: Qualifying life events such as childbirth, marriage/divorce, or the death of a family member permit employees to adhere to a different timeline. Employers should properly communicate different enrollment periods to their employees. Planning and knowing when your deadlines are makes the enrollment process smooth for everyone. 8 Tips to Streamline Open Enrollment for Your Employees It’s essential to provide employees with comprehensive information about benefits enrollment. Members of your workforce may not fully understand the implications of their choices, leading to confusion or missed opportunities for benefits coverage. Employers should ensure their team knows the ins and outs of open enrollment, such as accessing resources, understanding plan details, and navigating the enrollment process efficiently. Scheduling meetings with each employee regarding benefits enrollment (and planning them in advance of enrollment deadlines) sets everyone up to make informed decisions this year. As an employer or HR manager, you may also try presenting enrollment information in different formats. Online portals, printed guides, and in-person meetings can improve accessibility and employee engagement. To improve the open enrollment process, consider these eight strategies:1. Begin Strategizing Early Start planning for open enrollment well in advance. Determine what needs must be met in your employees’ daily lives. Ask around to find out which benefits have been most useful for other employees in your market. Understanding your workforce will help you tailor benefits to meet their needs effectively.   Engage with your employees before the open enrollment period... --- ### Best Small Business Scheduling Software 2025 > Scheduling software can help your small business save time and enhance the customer experience. Find the best scheduling software for your business. - Published: 2025-03-12 - Modified: 2025-03-17 - URL: https://www.daysmart.com/appointments/blog/best-small-business-scheduling-software-2025/ Best Small Business Scheduling Software & Apps in 2025 Scheduling tools are becoming easier to use and more practical as technology advances—providing a cornucopia of capabilities that allow businesses of all sizes to operate faster and more efficiently. Additionally, some of these high-powered scheduling tools are now available at more affordable price points, a major benefit for small businesses.   What does appointment scheduling software for small businesses actually do? In a nutshell, SMB scheduling software centralizes business operations, saves time spent on tedious tasks, and lightens administrative workloads by streamlining appointment booking for you.   Let's explore some of the most cutting-edge, best scheduling software options for small businesses in 2025, so you can get a full picture of their unique features and benefits. What is Scheduling Software for Small Business? Scheduling software can be a powerful tool for small businesses, organizing necessary tasks and procedures to increase business productivity. Assisting companies with scheduling, customer appointment management, and administrative workload, scheduling software can automate billing, invoicing, and inventory management—giving you time back to focus on other crucial work. By using the best scheduling app for small businesses, companies can improve customer satisfaction, boost production, and concentrate on expansion. Connect DaySmart Appointments with your calendar to experience the advantages firsthand. 5 Big Benefits of Small Business Scheduling Software There are many benefits of using scheduling software as a small business, including:1. Time Savings Scheduling software systematizes the entire booking process, making it digital and far more productive than manual scheduling alone. By automating scheduling tasks, business owners and employees save precious time that would otherwise be spent managing appointments by hand.   This means business owners get more time to prioritize important duties like customer relationship management, business growth, and other initiatives that directly affect the company's performance. This, in turn, significantly improves overall productivity and sets the stage for a more organized business management approach. 2. Automated Repetitive Tasks With the right scheduling software, various repetitive administrative tasks can be automated, significantly reducing the burden on staff.   And we don’t just mean automated appointment scheduling. Activities like billing, invoicing, inventory management, customer relationship management (CRM), and even project management can be handled smoothly by an all-in-one solution.   By automating these types of tasks, businesses can reduce human error, expedite workflows, and establish consistent follow-through on essential processes. The result is a refined operation—fewer mistakes, and employees are freed up to focus on higher-priority activities that require their expertise. 3. Reduced No-Shows Missed appointments lead to wasted time and lost revenue—a significant issue for many businesses in 2025. Scheduling software combats this by making it easier for clients to book, cancel, or reschedule appointments on their own, so they can stay on track with scheduled times.   Additionally, automated reminders and notifications sent via email or text help inform clients to be aware of upcoming appointments. This further reduces the chances of no-shows. These reminders create a level of accountability and help maintain a consistent flow of... --- ### Online Appointment Scheduling Software > DaySmart's online scheduling software automates manual scheduling processes, letting you focus more on business operations. Start your free trial today! - Published: 2025-03-11 - Modified: 2025-03-11 - URL: https://www.daysmart.com/appointments/online-appointment-scheduling-software/ Easy-to-Use Online Appointment Scheduling Software When a business relies on clients to schedule appointments, the traditional process of repetitive emails and reminder phone calls is a relic of the past. That can be far too time-consuming in today’s fast-paced environment. Have no fear. DaySmart is here! Intuitive online appointment scheduling software that’s easy to set up and configure, DaySmart Appointments can get your clients booking in no time. Automate Your Scheduling with DaySmart's Online Scheduling SoftwareDaySmart Appointments is an online scheduling software designed to meet the needs of any business. With features fit for solo entrepreneurs and bustling enterprises, this software simplifies the booking process and saves you and your clients time. Online Scheduling Software for Every industryDaySmart Appointments caters to a variety of industries, providing tailored solutions for unique needs: Enterprise: Perfect for large companies and corporations managing high volumes of appointments. Small and Mid-Size Businesses (SMBs):  Streamline operations and improve customer experience with ease. Automotive: Simplified scheduling for automotive service providers. Healthcare: Specialized tools for healthcare providers to manage patient appointments efficiently. Government: Solutions for DMV offices and other government services. Professional Services: Individual entrepreneurs can stay on top of client appointments and boost productivity. Does one of these fit your business to a tee? Check out all the industry-specific solutions to understand how DaySmart Appointments works for your industry. Trust the Reviews Still not convinced? Check out some of our success stories with companies soaring to new heights thanks to Daysmart Appointments. Appointment Scheduling Software FAQ Curious to learn more? Here are some of the most commonly answered questions about DaySmart's appointment software:DaySmart Appointments is a top choice for businesses of all sizes! Offering customizable booking websites, automated reminders, mobile access, and more, our software simplifies scheduling and saves time, making it an excellent solution for almost any industry! If you’re interested in exploring your options for online appointment scheduling software, though, check out this helpful review of the best software solutions DaySmart offers flexible pricing plans to accommodate businesses of all sizes. While the specific cost depends on the features and user requirements, plans generally include: - Gold: Starting at $99/month, Daysmart’s Gold Plan offers basic streamlining options for appointment scheduling. Ideal for small businesses, this plan provides the essentials for scheduling tools and calendar management. - Platinum: Starting at $149/month, the Platinum Plan is perfect for growing businesses. It provides additional user profiles, sms automated reminders, and more! - Enterprise: With custom pricing to fit your business, the Enterprise Plan includes everything Daysmart has to offer. Made for larger organizations, this plan supports multiple locations, advanced reporting, and team management tools. To find the right plan for your business, check out the detailed pricing options. Setting up an online schedule with DaySmart is quick and easy. Here’s how it works: 1. Create Your Account. Sign up on the DaySmart Appointments platform and choose a pricing plan that suits your business needs. 2. Customize Your Booking Site. Use the intuitive interface to design an online... --- ### Healthcare - Request a Demo - Published: 2025-02-24 - Modified: 2025-04-17 - URL: https://www.daysmart.com/appointments/request-a-demo-healthcare/ Proven. Powerful. Built to Deliver Better Care. Deliver the best patient experience with DaySmart scheduling solutions that adjust to the demands of your business. Trusted by thousands of healthcare businessesFocus on care—and leave efficiency to DaySmartExplore How Easy Running Your Practice Can Be Explore this interactive demo to see how DaySmart Appointments can help simplify today’s complex scheduling needs—so you can focus on care. Deliver the best possible care with softwaredesigned for your practicesBook a Demo --- ### Automotive - Request a Demo - Published: 2025-02-24 - Modified: 2025-04-17 - URL: https://www.daysmart.com/appointments/request-a-demo-auto/ Proven. Powerful. Built for Your Automotive Business. Get into high gear with DaySmart scheduling solutions to fit your business perfectly. Trust the top-rated automotive business solutionRev up efficiency while driving your successSee How Easy Running Your Business Can Be Explore this interactive demo to see how DaySmart Appointments can help simplify your automotive business—and boost your growth. Deliver the best possible care with softwaredesigned for your automotive businessBook a Demo --- ### Homepage - Request a Demo - Published: 2025-02-24 - Modified: 2025-04-17 - URL: https://www.daysmart.com/appointments/request-a-demo/ Configurable, Intuitive + PowerfulScheduling DaySmart Appointments isn’t just tailored to your business type—it’s customized to fit your business perfectly. Find Solutions For Your BusinessConfigure A Scheduling Solution Perfect For You Offer 24-7 Online Booking View Appointments for Easier Daily Operations Send Email + Text Reminder Notifications Access Data + Reporting Ensure Data Security Develop with Extensive API View Your Schedule Exactly as You Want GET YOUR DEMOSwitch Gears to Powerful Service Scheduling Offer 24-7 online scheduling across locations—and increase efficiency for your staff Increase revenue with fewer no-shows and cancellations thanks to automated email & text reminders Gain insights on efficiency and customer demand for repairs, detailing, and more with real-time data reporting Integrate with your existing systems and POS—plus sync your scheduling, calendars, email, and more with a robust API Keep all data safe with a secure system infrastructure GET YOUR DEMOImprove Patient Experiences and Easily Manage your Facility Offer patients 24-7 online scheduling with centralized appointment management across locations Connect with patients thanks to appointment reminders, updates, and more with automatic email & text reminders Access detailed reporting to drive valuable patient and practice insights Keep patient and practice data secure while ensuring access to historical records Integrate and sync your practice’s existing systems with our extensive API capabilities GET YOUR DEMOCustomize State & Local Government Scheduling Software Built for Efficiency Offer simple, 24-7 online scheduling and appointments for high volume across locations Allocate resources and streamline department management with text and email reminders for your staff and customers Keep departments running smoothly with improved visibility for metrics like booking volume, traffic, and appointment attendance rates Ensure ADA-compliant data security, auditing and controls GET YOUR DEMOChoose Enterprise Scheduling Software that Scales With You Simplify complex scheduling and manage appointments in real time across multiple locations Improve staff and customer experiences with streamlined automations, workflows, and complex business rules Integrate and sync scheduling with your existing tech stack and systems with robust, extensive API capabilities Adhere to industry best practices with our compliant and secure infrastructure GET YOUR DEMOTailor a Solution to Grow Your Small or Midsize Business Offer 24-7 online scheduling for customers—and increased efficiency for your team Increase sales and prevent no-shows with customized, automated email & text reminders Gain insights and drive loyalty with real-time appointment history to track customer engagement Streamline daily operations for you and your staff with intuitive scheduling software Offer secure online or time-of-service payments, plus easily manage and access transactions GET YOUR DEMOSee How Easy Running Your Business Can Be Explore this interactive demo to see how DaySmart Appointments can help simplify your business—and power your growth. Deliver the best possible care with softwaredesigned for your businessBook a Demo --- ### Government Scheduling Software > DaySmart's government appointment scheduling software streamlines booking for agencies and public offices with our easy-to-use solution. Get a free demo! - Published: 2025-01-29 - Modified: 2025-03-31 - URL: https://www.daysmart.com/appointments/solutions/government-scheduling-software/ Government Scheduling Software Designed for Efficiency. Easily manage time and resources with DaySmart scheduling solutions customized for your state or local department. Let's TalkTry Interactive DemoSee what many government departments already knowManage resources better, increase efficiency—and reduce frustrationSee How Efficient Your Department Can Be Explore this interactive demo to see how DaySmart Appointments can help simplify scheduling and save your staff’s time --- ### Healthcare Scheduling Software > DaySmart's flexible medical scheduling software streamlines patient appointment scheduling and operations so you can focus on patient care. Get a demo now! - Published: 2025-01-29 - Modified: 2025-03-31 - URL: https://www.daysmart.com/appointments/solutions/medical-scheduling-software/ Patient Scheduling Software Built to Deliver Better Care. Deliver the best patient experience with DaySmart scheduling solutions that adjust to the demands of your business. Let's TalkTry Interactive DemoTrusted by thousands of healthcare businessesFocus on care—and leave efficiency to DaySmartExplore How Easy Running Your Practice Can Be Explore this interactive demo to see how DaySmart Appointments can help simplify today’s complex scheduling needs—so you can focus on care. --- ### Enterprise Scheduling Software > DaySmart Appointments' enterprise online appointment scheduling software is built to streamline operations and bookings for large businesses. Get a demo! - Published: 2025-01-29 - Modified: 2025-04-23 - URL: https://www.daysmart.com/appointments/solutions/enterprise-scheduling-software/ Enterprise Appointment Scheduling System Built for Scale. Find growth and optimize scheduling with DaySmart solutions customized to your business. Let's TalkTry Interactive DemoTrusted by thousands. Customized to you. Build a scheduling system tailored to the unique needs of your businessSee How Easy Scheduling Can Be Explore this interactive demo to see how DaySmart Appointments can help simplify your organization’s scheduling systems—so you can focus on growth. --- ### Smb Scheduling Software > DaySmart's small business scheduling software can grow with you. Streamline operations, online booking, and more for your small or midsize business now. - Published: 2025-01-29 - Modified: 2025-03-31 - URL: https://www.daysmart.com/appointments/solutions/smb-scheduling-software/ Small Business Scheduling Software That Grows with You. Customize flexible scheduling solutions to fit your small or midsize business perfectly. Let's TalkTry Interactive DemoTrusted by thousands of small and midsize businessesSave time and fuel the growth of your businessSee How Easy Running Your Business Can Be Explore this interactive demo to see how DaySmart Appointments can help simplify your business—and power your growth. --- ### Automotive Scheduling Software > DaySmart's auto repair scheduling software helps you schedule efficiently and enhance customer experience. See DaySmart Appointments in action today. - Published: 2025-01-23 - Modified: 2025-03-31 - URL: https://www.daysmart.com/appointments/solutions/automotive-scheduling-software/ Proven Automotive Scheduling Software Built for Mechanics. Get into high gear with DaySmart scheduling solutions to fit your business perfectly. Let's TalkTry Interactive DemoTrust the top-rated automotive business solutionRev up efficiency while driving your success See How Easy Running Your Business Can Be Explore this interactive demo to see how DaySmart Appointments can help simplify your automotive business—and boost your growth. --- ### Appointment Scheduling Software | DaySmart Appointments > Appointment booking software that revolutionizes the booking processing from start to finish. Learn more about DaySmart Appointments today! - Published: 2025-01-22 - Modified: 2025-04-17 - URL: https://www.daysmart.com/appointments/ Configurable, Intuitive + Powerful AppointmentSchedulingSoftware DaySmart Appointments isn’t just tailored to your business type—it’s customized to fit your business perfectly. Find Solutions For Your BusinessConfigure A Scheduling Solution Perfect For You Offer 24-7 Online Booking View Appointments for Easier Daily Operations Send Email + Text Reminder Notifications Access Data + Reporting Ensure Data Security Develop with Extensive API View Your Schedule Exactly as You Want GET YOUR DEMOSwitch Gears to Powerful Service Scheduling Offer 24-7 online scheduling across locations—and increase efficiency for your staff Increase revenue with fewer no-shows and cancellations thanks to automated email & text reminders Gain insights on efficiency and customer demand for repairs, detailing, and more with real-time data reporting Integrate with your existing systems and POS—plus sync your scheduling, calendars, email, and more with a robust API Keep all data safe with a secure system infrastructure GET YOUR DEMOLearn moreImprove Patient Experiences and Easily Manage your Facility Offer patients 24-7 online scheduling with centralized appointment management across locations Connect with patients thanks to appointment reminders, updates, and more with automatic email & text reminders Access detailed reporting to drive valuable patient and practice insights Keep patient and practice data secure while ensuring access to historical records Integrate and sync your practice’s existing systems with our extensive API capabilities GET YOUR DEMOLearn moreCustomize State & Local Government Scheduling Software Built for Efficiency Offer simple, 24-7 online scheduling and appointments for high volume across locations Allocate resources and streamline department management with text and email reminders for your staff and customers Keep departments running smoothly with improved visibility for metrics like booking volume, traffic, and appointment attendance rates Ensure ADA-compliant data security, auditing and controls GET YOUR DEMOLearn moreChoose Enterprise Scheduling Software that Scales With You Simplify complex scheduling and manage appointments in real time across multiple locations Improve staff and customer experiences with streamlined automations, workflows, and complex business rules Integrate and sync scheduling with your existing tech stack and systems with robust, extensive API capabilities Adhere to industry best practices with our compliant and secure infrastructure GET YOUR DEMOLearn moreTailor a Solution to Grow Your Small or Midsize Business Offer 24-7 online scheduling for customers—and increased efficiency for your team Increase sales and prevent no-shows with customized, automated email & text reminders Gain insights and drive loyalty with real-time appointment history to track customer engagement Streamline daily operations for you and your staff with intuitive scheduling software Offer secure online or time-of-service payments, plus easily manage and access transactions GET YOUR DEMOLearn moreSee How Easy Running Your Business Can Be Explore this interactive demo to see how DaySmart Appointments can help simplify your business—and power your growth. News and Insights --- ### Customer Referral Program > DaySmart Appointments is revolutionizing booking processing with our easy-to-use online appointment scheduling software scalable for all business types. - Published: 2025-01-21 - Modified: 2025-04-15 - URL: https://www.daysmart.com/appointments/customer-referral-program/ Refer and Save! Know someone looking for appointment scheduling software? Refer them and earn 100% off your next month's DaySmart payment. * PLUS, the referred business will also receive a 12-month subscription for the price of 9 months! There's no limit to how much you can save! Learn more about how it works below, and start referring your network today. How it works Fill out the form above with the referred business information. We'll reach out to talk through the product with your referral. After they sign up to become a DaySmart customer, you'll automatically receive 100% off your next monthly DaySmart payment* and the referred business will receive a special discount for signing up through the referral program! Finding Your DaySmart Customer ID Login to your account. Navigate to the 'Settings' tab. Copy the 'Account Number' value. * Disclaimer: the 100% discount applies to your monthly software premium 90 days after the referred business becomes an active DaySmart Appointments customer. Transactional fees are not included. * --- ### Consultant Referral - Published: 2024-12-05 - Modified: 2024-12-05 - URL: https://www.daysmart.com/appointments/consultant-referral/ Refer a Customer to DaySmart Appointments!  Hey there Ken & Team! Looking to refer a customer to DaySmart Appointments? Simply complete the form on the right with their information and a member of our sales team will reach out to get a demo scheduled. It’s that simple! Thank you! --- ### Favorite Things Giveaway - Published: 2024-11-22 - Modified: 2025-01-15 - URL: https://www.daysmart.com/appointments/favorite-things-giveaway/ Get a demo of DaySmart and get 10% off your first year if you love it!    Managing your appointment book can be a headache if you don’t have the right software in place. See why thousands of businesses trust DaySmart to manage appointments by streamlining:  Scheduling Communications Operations Payments Learn MoreLock in 10% off your first year! Seize Your Day, Smarter! Simplify Your Scheduling Manage your appointments and stay organized wherever you are. Our digital calendar offers customizable online booking and easy rescheduling options that fit your unique business. Keep Clients in the Loop Stay top of mind and keep your calendar filled with top-notch communications. Our automated text reminders and confirmations help reduce last minute cancellations and no-shows. Streamline Your Operations  Centralize important information and rely on robust API integrations to reduce time spent on admin tasks and stay on top of your practice’s performance. Power Up Your Payments No more working across multiple systems, paying higher fees, or waiting for funds. With DaySmart Appointments, you can protect your practice from no-shows, manage billing, and store cards securely. "We increased appointments booked by 100%! "  “We have increased the number of appointments by 100% since using DaySmart Appointments, and we are seeing appointments booked throughout the day. This was not possible before we started using the platform. ”  Clarissa Bradstock, CEO, Any Lab Test Now ™ Ready to save 10% on your first year with DaySmart Appointments? Claim Your Gift --- ### Car Wash Appointment Booking > DaySmart's car wash booking system simplifies scheduling and improves customer satisfaction. Discover how DaySmart can transform your auto business today! - Published: 2024-10-29 - Modified: 2024-10-29 - URL: https://www.daysmart.com/appointments/car-wash-appointment-booking/ The All-in-One Car Wash Booking System Managing a car wash comes with its difficulties—no-shows, complex scheduling, and payment issues can pop up anytime—and usually at the worst time possible. But luckily, there’s a simple solution: DaySmart Appointments.   A customizable, customer-centric, and user-friendly scheduling software, built for automotive businesses. Find all you need in one platform—such as timely reminders, booking apps, and seamless tool integration—to keep things running smoothly. Plus, DaySmart’s reliable performance and customization options ensure your business sparkles and your customers drive away with a smile.  Start Your Free TrialStreamline Your Operations with a Powerful Car Wash Appointment Booking System Our booking system simplifies your scheduling process while reducing errors. It provides real-time availability and integrates seamlessly with other tools, improving efficiency and overall quality of your car wash service. Easily Manage Your Car Wash’s Schedule DaySmart’s car wash appointment booking system revolutionizes schedule management with real-time availability. Our intuitive interface prevents scheduling errors, while automated reminders and seamless integration with other tools supercharge your business processes. Let Clients Book 24/7 with Car Wash Booking Software With DaySmart Appointments, you can create a customized booking website, allowing clients to book 24/7. Automated notifications keep clients informed, while tool integration helps you manage appointments efficiently. Reduce No-Shows with Car Wash & Detailing Appointment Reminders DaySmart’s car wash booking system sends automatic reminders to your clients via text and email. Clients can confirm, reschedule, or cancel appointments, keeping the schedule updated in real-time and significantly reducing missed appointments. Streamline Payment Processing with Integrated POS With integrated payment processing, our car wash booking system simplifies card payments and makes cash management a breeze. Our automated system reduces errors and speeds up your fund transfers. Who else likes getting paid on time? Grow Your Car Wash Business DaySmart’s system provides essential analytics to track key performance indicators (KPIs). Get detailed insights into customer behavior and trends to improve your marketing return on investment. Plus, custom reports help spot growth opportunities and adjust your strategies to keep your business competitive. View All FeaturesCar Wash Booking System FAQsYes, car detailing businesses can indeed use DaySmart’s car wash booking system. This software streamlines appointment scheduling, improves operational efficiencies, and enhances the customer experience for various automotive services, including car detailing. It’s an excellent tool for boosting productivity and customer satisfaction! DaySmart’s pricing plans range depending on your business’ needs. Click here to see our pricing plans. Or, view high-level costs below: Platinum: $249/month Gold: $99/month Your customer experience with 24/7 booking, preferred time slots, and automated reminders will boost operational efficiency through scheduling, better resource management, and reduced manual errors. Your revenue skyrockets with optimized schedules, more appointments, and multiple payment options. So, take your business to new heights! What Are the People Saying? Each plan offers unique features and capacities to suit your business needs.   They also provide an Enterprise Plan with custom pricing available upon request. But you don’t have to take our word for it—look at what these clients are... --- ### Car & Auto Detailing Booking Software > DaySmart's auto detailing booking software is made for detailing businesses like yours. Automate scheduling, client communication, and more. Start a trial. - Published: 2024-10-09 - Modified: 2024-10-09 - URL: https://www.daysmart.com/appointments/car-auto-detailing-booking-software/ Car & Auto Detailing Booking Software DaySmart Appointments offers simple, 27/7 booking capabilities for auto shops and car detailing businesses. Our scheduling software streamlines appointment booking for car detailing services, so that you can focus on what matters most: your business. DaySmart is an all-in-one appointment scheduling solution. Apart from its incredible capacity for scheduling, DaySmart provides robust reporting features that let companies monitor and project service demand. With target="_blank" rel="noreferrer noopener">Start Your Free TrialSimplify Scheduling with Auto Detailing Booking Software By offering a simple-to-use platform where customers can book appointments online, at their convenience, auto detailing booking software helps to simplify scheduling processes and give time back to shop owners. DaySmart Appointments integrates with Outlook and Google calendars, so that your customers will always know when they can book an appointment with you. This real-time feature works 24/7 so that clients can always book at convenient times with you, mitigating the risk of no-shows and late cancellations.   Additionally, with robust reporting tools, DaySmart allows auto clinics to more precisely project (and meet) service demands. Communicate with Your Customers DaySmart's auto detailing booking software sends automated reminders and alerts to customers ahead of their appointments. This enhances client contact and satisfaction, as well as ensures they show up. With these real-time updates, you can also let clients know of any confirmations or changes about their bookings. By lowering the need for human follow-ups and appointment confirmations, the automated communication tools of our software not only improve the client experience but also liberate time for business owners. Take Your Detailing Business On-the-Go with DaySmart’s Mobile App One of DaySmart’s best advantages? The mobile app! Auto detailing companies can now run their operations efficiently, on the go. From a mobile device, mechanics, detailers, and other staff may quickly arrange schedules, access client data, and get real-time alerts using the app. This mobility provides the means to remain in touch with clients and manage everyday responsibilities from anywhere. To offer a more customized experience, the app also lets auto shops track consumer preferences and details, as well as service history. These factors inform communication and help build more personalized experiences for clients. This, in turn, improves customer satisfaction and relationships, guaranteeing a more effective and client-oriented running of operations. Automate Inventory Management at Your Auto Detailing Businesses By automating inventory management, DaySmart's auto detailing booking software provides real-time stock level updates to guarantee that your shop always has the supplies it requires, free from the hassle of hand tracking. By automatically monitoring inventory and alerting users when stock levels are low, the program streamlines the reordering process and helps prevent shortages and service interruptions. DaySmart's software guarantees flawless inventory management across all activities by merging with your current systems, freeing companies to concentrate more on providing excellent service while reducing administrative chores. Take Payment for Auto Detailing Services with Integrated POS DaySmart's car detailing booking system integrates with a POS system, streamlining payment processing for auto detailing services. Accepting credit cards,... --- ### Clinic Scheduling Software > Get 24/7 patient booking with DaySmart's clinical scheduling software. Coordinate appointments, reduce no-shows, streamline payments, and more. - Published: 2024-09-25 - Modified: 2024-09-25 - URL: https://www.daysmart.com/appointments/clinic-scheduling-software/ Clinic Scheduling Software DaySmart is your answer to clinic appointment scheduling. Eliminate overbooking and missed appointments, plus take advantage of valuable features that make patient scheduling easier in every way. Efficient appointment management is a cornerstone of successful clinic operations, directly impacting patient satisfaction and your team's productivity.   DaySmart clinic scheduling software is designed to enhance the patient experience while simultaneously improving your workflow. From easy online booking to automated reminders, DaySmart can streamline processes and increase the efficiency of your clinic, whether it is a small practice or a large healthcare facility. Start Your Free TrialStreamline Patient Scheduling with Clinic Scheduling Software DaySmart Appointments includes a myriad of features that make patient scheduling a whole lot easier. Plus, clinics can keep track of meeting notes and previous appointments, so patients have as personalized an experience as possible. Automatic prompts make online booking even more accessible and helpful in cutting down on no-shows, which saves time and money. DaySmart's simple interface makes it easy to maneuver patient schedules, juggle appointments, and track necessary changes, no matter how small your clinic. Clinic booking software will make it easier to plan your clinic's hours and staff’s calendars. DaySmart clinic booking software’s easy-to-use interface facilitates handling and tracking of your team and patient schedules, plus an overview of every appointment at the clinic. Accept Appointments 24/7 at Your Clinic with Online Booking Accepting appointments 24/7 is a cinch with DaySmart’s online booking features, allowing patients to schedule visits at their convenience, any time of day.   Putting scheduling in the hands of patients is empowering, another clever side effect of DaySmart Appointments software. The solution also sends timely notifications to patients about their upcoming appointments, not only keeping the clinic running efficiently but also maximizing its use of resources.   The cloud connection also helps run an effective operation overall by lowering administrative tasks, minimizing mistakes, and accelerating the payment process. Easily Set Recurring Appointments for Your Patients DaySmart clinic scheduling software lets you easily plan regular or repeat visits, guaranteeing that your patients get the best treatment from the first visit—whether weekly therapy sessions, monthly sessions, or any other recurring appointment. Automated reminders are also a bonus— keeping patients informed of upcoming visits, reducing the likelihood of missed appointments, and ensuring smooth operations. The combination of ease of use, automated reminders, and the ability to set regular appointments improves clinic efficiency, making DaySmart an invaluable tool for healthcare providers. Reduce Patient No-Shows with Automated Reminders DaySmart has effectively eliminated patient no-shows by attacking this issue on all fronts—self-scheduling, synced calendars, and a fully automated appointment reminder system informing patients about their upcoming appointments. These reminders, sent by text and email, are vital to making sure every patient remembers their booked visits, therefore improving communication and reducing missed appointments. Maintaining high levels of engagement and satisfaction depends on constant patient contact. Automating the reminder system not only helps healthcare providers reduce administrative load but also strengthens the bond with patients. DaySmart... --- ### Take a Tour - Published: 2024-07-25 - Modified: 2024-08-01 - URL: https://www.daysmart.com/appointments/take-a-tour/ See How Easy it is To Book and Manage AppointmentsReady to see the rest? Click here to schedule a full demo. More Ways to Simplify Appointment ManagementAccept Payment Don't waste your time working across multiple systems, paying higher fees, and waiting for your funds to be delivered. With DaySmart Payments, you can prevent payment errors, enhance the checkout process, securely store cards on file, and collect service deposits. Integrate Systems Seamlessly integrate your existing technology suite with our extensive integration capabilities so you can securely pass complex data between systems, reduce data entry errors, and free up time in your day. Online Scheduling 67% of individuals prefer to book appointments online. Empower customers to self-schedule appointments with 24/7 online booking from anywhere on any device. One size doesn't fit all. Learn how you can customize DaySmart Appointments to meet your unique scheduling needs. Schedule a Demo --- ### Request a Free Trial (test) > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2024-05-22 - Modified: 2024-05-22 - URL: https://www.daysmart.com/appointments/request-a-free-trial-test/ Try DaySmart Appointments today! (test)Fill out the form to request your free, no-obligations trial Appointment booking is unique to every business. You're scheduling software should be too. DaySmart Appointments online appointment scheduling software allows businesses of all sizes to customize the booking process to reduce manual work for companies while giving customers direct access to scheduling. Simplify SchedulingEmpower customers to self-schedule appointments whenever it's most convenient while reducing administrative tasks for you and your staff. Streamlined Booking Allow customers to schedule appointments 24/7 and confirm appointments with SMS and email. Improved Visibility Make it easy for customers and staff to see location, staff, and appointment availability to find the best time for them without contacting your office. Request a Free TrialTracking and SecurityTrack Performance Easily view upcoming appointments and past performance so you can adjust staffing and resources to meet business demand. Keep Your Data Secure Ensure your data is safe with multiple layers of protection like our SSAE16 SOC 2 Type 2 certification and ADA and HIPPA compliance. Request a Free TrialConnect Data with One Powerful APIHave systems in place that you'd want your scheduling software to integrate with? We've got you covered. Expose locations and staff schedules by integrating your tech stack. Stay up-to-date on appointments by leveraging webhooks. Reduce manual data entry from one system to the other. DaySmart Appointments provided us with a flexible online booking platform that allows each pharmacy to manage its scheduling independently for the range of vaccines and services offered. Our pharmacy teams now spend less time collecting patient booking information and managing the schedule, and more time assisting patients in their communities. We have increased the number of appointments by 100% since using DaySmart Appointments, and we are seeing appointments booked throughout the day. This was not possible before we started using the platform. We have increased the number of appointments by 100% since using DaySmart Appointments, and we are seeing appointments booked throughout the day. This was not possible before we started using the platform. --- ### DaySmart Appointments - Starbucks Coffee - Published: 2024-03-27 - Modified: 2024-04-10 - URL: https://www.daysmart.com/appointments/starbucks-coffee/ Did Someone Say FREE Coffee? Show this barcode to your local Starbucks cashier to redeem the gift card. Help us spread the ❤️ by limiting yourself to one drink. News and Content Three Reasons Why Clients Aren't Booking Your Business and How To Fix It How to Advertise Your Business Locally A New Era of SchedulingView All Resources --- ### LIMRA '24 Lead Capture > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2024-02-23 - Modified: 2024-02-23 - URL: https://www.daysmart.com/appointments/limra-2024/ Scheduling Software That’s Built for GrowthKick inefficient scheduling to the curb with a booking solution built to fit your business needs. 🗓️ Simplify Booking: Automate appointment scheduling and reminders 👀 Increase Visibility: Easily view location, staff, and appointment availability 📈 Improve Workflows: Connect data with our powerful API 💚 And more! Fill out the form to request additional information! --- ### Friends and Family Referral Page > DaySmart Appointments is revolutionizing booking processing with our easy-to-use online appointment scheduling software scalable for all business types. - Published: 2024-02-06 - Modified: 2024-03-12 - URL: https://www.daysmart.com/appointments/friends/ The Smarter Way to Book Online Make inefficient booking a thing of the past with the online scheduling solution that is built to grow with you and your business. By streamlining your booking process, you’ll boost the productivity of your business and improve customer satisfaction so you can beat out the competition. Complete the form to claim 20% off your first year with our friends and family discount. RevolutionizeYour Booking ProcessMeet Your CustomersOn Their Terms Customers are looking for a quick response to their needs. With online appointment booking software, you'll be able to empower customers to self-schedule appointments whenever it's most convenient for them. Let Us Do theBusywork Missed appointments not only cost businesses millions of dollars a year in lost revenue, but it’s also a lost opportunity for other customers and can lead to a frustrated team. Our streamlined online appointment scheduling solution automatically sends your customers appointment notifications and reminders via email and text, then syncs with Microsoft Outlook and Google Calendar to keep them top of mind. Build aCommunity Stay in front of your customers with our proactive communications tools that automate reminders, notifications, and processes. You will also have the capabilities to build brand awareness through integrated social media and marketing promotions. RobustReporting Track customer metrics, service and product purchasing trends, and no-show rates so you can drive sales and marketing efforts where they will make the most impact. With customizable reporting and easy-to-use professional templates, you’ll be able to get in front of the right people at the right time. SayGoodbye to No-Shows Missed appointments not only cost businesses millions of dollars a year in lost revenue, but it’s also a lost opportunity for other customers, and it can lead to a frustrated team. Our streamlined appointment scheduling tool automatically sends your customers appointment notifications and reminders via email and text, then syncs with Microsoft Outlook and Google Calendar to keep them top of mind. StreamlinePayment Processing Eliminate the time spent on manual processes and maximize revenue with a modern way of accepting and managing appointment payments within one software. DaySmart Appointments provided us with a flexible online booking platform that allows each pharmacy to manage its scheduling independently for the range of vaccines and services offered. Our pharmacy teams now spend less time collecting patient booking information and managing the schedule, and more time assisting patients in their communities DaySmart Appointments has helped us better support our community by streamlining the appointment booking process for our free income tax preparation program, VITA. Now, scheduling appointments is simple and quick for our volunteers, and it’s easier for the community to access the services they need. We have increased the number of appointments by 100% since using DaySmart Appointments, and we are seeing appointments booked throughout the day. This was not possible before we started using the platform. --- ### Pomp's Tire '24 Lead Capture > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2024-01-31 - Modified: 2024-02-07 - URL: https://www.daysmart.com/appointments/pomps-tire-24/ Scheduling Software That’s Built for GrowthKick inefficient scheduling to the curb with a booking solution built to fit your business needs. 🗓️ Simplify Booking: Automate appointment scheduling and reminders 👀 Increase Visibility: Easily view location, staff, and appointment availability 📈 Improve Workflows: Connect data with our powerful API 💚 And more! Fill out the form to request additional information! --- ### Request a Free Trial - Old > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2024-01-25 - Modified: 2025-04-02 - URL: https://www.daysmart.com/appointments/request-a-free-trial-2024-old-page/ Try DaySmart Appointments today! Fill out the form to request your free, no-obligations trial. Appointment booking is unique to every business. You're scheduling software should be too. DaySmart Appointments online appointment scheduling software allows businesses of all sizes to customize the booking process to reduce manual work for companies while giving customers direct access to scheduling. Simplify SchedulingEmpower customers to self-schedule appointments whenever it's most convenient while reducing administrative tasks for you and your staff. Streamlined Booking Allow customers to schedule appointments 24/7 and confirm appointments with SMS and email. Improved Visibility Make it easy for customers and staff to see location, staff, and appointment availability to find the best time for them without contacting your office. Request a Free TrialTracking and SecurityTrack Performance Easily view upcoming appointments and past performance so you can adjust staffing and resources to meet business demand. Keep Your Data Secure Adhere to industry best practices with our compliant and secure infrastructure. Request a Free TrialConnect Data with One Powerful APIHave systems in place that you'd want your scheduling software to integrate with? We've got you covered. Expose locations and staff schedules by integrating your tech stack. Stay up-to-date on appointments by leveraging webhooks. Reduce manual data entry from one system to the other. DaySmart Appointments provided us with a flexible online booking platform that allows each pharmacy to manage its scheduling independently for the range of vaccines and services offered. Our pharmacy teams now spend less time collecting patient booking information and managing the schedule, and more time assisting patients in their communities. We have increased the number of appointments by 100% since using DaySmart Appointments, and we are seeing appointments booked throughout the day. This was not possible before we started using the platform. We have increased the number of appointments by 100% since using DaySmart Appointments, and we are seeing appointments booked throughout the day. This was not possible before we started using the platform. --- ### Prepare for Flu Season with Healthy Business Practices - Published: 2023-11-27 - Modified: 2023-11-27 - URL: https://www.daysmart.com/appointments/prepare-for-flu-season-with-healthy-business-practices/ You're thriving in your healthcare business but how healthy are your business practices? View our infographic to the do's and don'ts that can keep your business on the path to success, including:🩺 How to utilize tech to take better care yourself 🩺 When to best communicate to clients 🩺 The proper way to track your growth🩺 And more! Fill out the form view the infographic. GATED CONTENT GOES DOWN HERE - MAKE SURE TO UPDATE ACCESS KEY IN SIDE BAR TO THE RIGHT OF HERE AND UPDATE URL WITH ? ACCESS= --- ### Don't Pay Until February 2024! - Published: 2023-11-17 - Modified: 2023-11-21 - URL: https://www.daysmart.com/appointments/dont-pay-until-february-2024/ You've got early access to DaySmart's Cyber Monday deal*. With DaySmart Appointments online booking solution you can easily schedule appointments, improve no-show rates, and accept payments within your software, allowing you to seize your day, smarter! Want to learn more about the offer? Schedule your demo before the end of Monday, November 27, to secure your deal. 🎁 Schedule DaySmart Appointments is built to ensure that your appointment-based business runs smoothly. With live calendars and online booking, you can spend less time on administrative tasks! Reminders DaySmart Appointments is built to ensure that your appointment-based business runs smoothly. With live calendars and online booking, you can spend less time on administrative tasks! Payments Whether you're a solopreneur or an enterprise business, getting paid still matters. Make it easy on your staff with integrated payments - allowing you to run your business from a single screen! *Full Offer Details: Sign-up needs to be complete by December 15, 2023. To secure this offer, you must request a demo in the form above by 11:59 PM on Monday, November 27, 2023. --- ### Credit Card Processing - Published: 2023-10-31 - Modified: 2025-02-18 - URL: https://www.daysmart.com/appointments/credit-card-processing/ Payments Made Simple Don’t waste your time working across multiple systems, paying higher fees, and waiting for your funds to be delivered. With DaySmart you’ll have everything you need to streamline payments on any device, in-store, or online. Get StartedStreamline The Way Your Business Accepts PaymentsSay goodbye to high fees, clunky devices, and working in multiple systems to reconcile your payments each day. Automatically Reconcile Accept and manage your payments directly within DaySmart Salon to automate the reconciliation process. Quickly Receive Funds Never wait on your funds again. Take payments one day, receive your money the next. What's better than that? Improve Client Checkout Streamline the checkout process to provide your clients with a seamless experience and build loyalty. Simplify Your PaymentExperienceStreamline Daily Operations Automate your payment reconciliation process by managing everything within your DaySmart Appointments software. Securely Store Cards-On-File Collect payments from customers during the online appointment booking process to reduce no-shows and late cancellations. HARDWARE OPTIONSModernize Your Payments By signing up for integrated payments, you can leverage our sleek terminals and accept payments with your phone using tap to pay! Get started withDaySmart Payments! --- ### Tis the Season for Open Enrollment - Published: 2023-10-29 - Modified: 2023-11-01 - URL: https://www.daysmart.com/appointments/open-enrollment-prep-infographic/ --- ### Webinar Recording: Create a Custom Scheduling Experience with Integrated Systems - Published: 2023-10-18 - Modified: 2023-10-18 - URL: https://www.daysmart.com/appointments/webinar-recording-create-a-custom-scheduling-experience-with-integrated-systems/ Create a Custom Scheduling Experience with Integrated Systemshttps://www. youtube. com/watch? v=WiUbobu-C2A --- ### Webinar Recording: Turn Appointment Management into an Amazing Customer Experience - Published: 2023-10-18 - Modified: 2023-10-18 - URL: https://www.daysmart.com/appointments/webinar-recording-turn-appointment-management-into-an-amazing-customer-experience/ Turn Appointment Management into an Amazing Customer Experiencehttps://www. youtube. com/watch? v=WVJtZS5IH4k --- ### Training Videos > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-17 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/support/training-videos/ Training Get up to speed quickly on Appointments' most used features with our training videos and quick start guides. --- ### Support > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-17 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/support/ CustomerSupport Unlimited support and training allows you to make the most of your DaySmart Appointments subscription and understand every feature available. Reach out today. We are here to help! Training Videos --- ### Software that Supports Everyone > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/gated-webinar-nonprofits/ Software that Supports EveryoneYou spend so much of your time helping others, now let us help you. Watch our recent conversation with Candy Snyder, community engagement manager at United Way of Alamance County, and our Sales Leader Chase Allen as they explain how DaySmart Appointments has assisted Candy's team in improving their community impact. Learn how your nonprofit can: 💙 Increase efficiency and control workflow with online appointments 💙 Improve client communication with two-way texting 💙 And more! Fill out the form and watch the webinar recording. --- ### Gated Webinar: Increase Revenue by Integrating Payments with Your Scheduling Software > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/webinar-payments/ Let's Give Your Revenue a Boost! Tired of sacrificing your revenue with appointment no-shows, late cancellations, and high processing fees? Tune into our on-demand webinar to learn how DaySmart Payments by Stripe can: 💳 Optimize your cash flow by receiving credit card funds the next business day 🧘‍♀️ Simplify collecting payments to save time on back-end tasks 😊 Improve your checkout process and increase your conversion rates by 7% 💚 And more! Fill out the form to view our recording! --- ### Gated Webinar Form: Accelerate Your Automotive Company with DaySmart Appointments > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/gated-webinar-accelerate-your-automotive-co/ Take a Look Under Our HoodHave you been working hard while your results are sitting idle? Watch our recorded webinar to get things moving in the right direction! You'll learn how our software can help you: 🚗 Streamline your scheduling to improve customer satisfaction and staff productivity 📈 Discover service demand trends to better allocate resources and inventory 🎯 Keep up with industry competitors to increase and retain your customer base 💨 And more! Fill out the form today! --- ### Gated Webinar Form: Increase Service and Decrease Queues in Your Urgent Care Facility > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/gated-webinar-form-line-queues/ Don't Feel Bad About Missing Our DiscussionWe care about you so much, we recorded it for you. 💕 View our replay of Erik Berg, Vice President of NEMO-Q, as he broke down how our partnership with his company can increase your urgent care facility's efficiency by: 📝 Capturing key patient information prior to arrival 👩‍⚕️ Controlling your workflow ⌚Tracking service times to streamline future processes 🩺 And more! Fill out the form today! --- ### Webinar: A Holistic Approach to Managing Resources and Maximizing Productivity > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/webinar-on-demand-a-holistic-approach-to-managing-resources-and-maximizing-productivity-2/ Webinar: A Holistic Approach to Managing Resources and Maximizing ProductivityLearn how to remove the gap between your queuing and appointment booking systems in our latest webinar with Nemo-Q. In this webinar, we'll share how DaySmart Appointments and Nemo-Q's integration has strengthened how companies do business with their customers. Submit the form to unlock the recording! --- ### Webinar: Building and Growing a Successful Facility > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/webinar-on-demand-building-and-growing-a-successful-facility/ Webinar: Building and Growing a Successful FacilityTune into our conversation with special guests Gary Lindsey at Pinnacle Indoor and Chris Turin at Vetta Sports to learn how to: Avoid common facility management mistakes Improve your marketing for higher registrations Plan ahead for a more efficient summer camp season And more! Submit the form to unlock the recording! --- ### United Way Webinar Download > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/download-united-way-webinar/ United Way VITA Appointments Through an Online PlatformComplete the form on the right to watch our latest webinar recording about how United Way chapters use DaySmart Appointments booking technology to simplify the registration experience for VITA and other community assistance programs! --- ### Simplify Community Engagement with Online Appointments - United Way > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/united-way/ Make a Greater Impact with Online AppointmentsEmpower your community to get the support they need with our easy-to-use online booking solution. Continue reading to learn how we're helping over 50 United Way chapters reduce overhead expenses by improving their scheduling operations for community services. Request DemoExplore United Way Use Cases:Volunteer Income Tax AssistanceHealthcare Access AssistanceDaySmart Appointments provided us with a flexible online booking platform that allows each pharmacy to manage its scheduling independently for the range of vaccines and services offered. Our pharmacy teams now spend less time collecting patient booking information and managing the schedule, and more time assisting patients in their communities. We have increased the number of appointments by 100% since using DaySmart Appointments, and we are seeing appointments booked throughout the day. This was not possible before we started using the platform. We have increased the number of appointments by 100% since using DaySmart Appointments, and we are seeing appointments booked throughout the day. This was not possible before we started using the platform. Volunteer Income Tax Assistance (VITA) Improve access to financial well-being services in your community by implementing 24/7 online booking. By streamlining appointing booking, your community will be able to schedule a meeting when it's most convenient, without your staff having to filter appointment requests through calls or email. Simplified Community Scheduling By streamlining your booking process, your community can see when volunteers are available to get assistance and gather the information you need for your volunteers to have productive appointments. Easily Manage Availability Track your volunteer and appointment time-slot availability so you know when you need more volunteers to meet community needs. Improve Appointment Visibility Quickly view appointment performance, cancellations, no-shows, and staff capacity at one or multiple chapters with in-app reporting to forecast community demand and staff needs. Decrease No-Show Rates With automated SMS and email reminders and confirmations to your volunteer staff and the community members, you can improve attendance rates, making the most out of your volunteer and staff's time. Request DemoHealthcare Access AssistanceRemove healthcare assistance barriers for your community when they need it. By implementing online booking, they can find an appointment that works best for their schedule without the administrative tasks burdening your staff and volunteers. Simplified Scheduling Allow your community members to see the different healthcare assistance services you offer and select the one that best fits their needs. By integrating staff and volunteers' availability for services, you can ensure appointments are up to date. Improved Appointment Visibility Quickly view the demand for different services so you can forecast volunteer and staff needs with our robust reporting capabilities. Decrease No-Show Rates With automated SMS and email reminders, and confirmations to your volunteer staff and the community member, you can make the most out of volunteer and staff's time. Request a DemoDaySmart Appointments Features United Way ❤️ Integration on your website and social media channels. Top-notch API that integrates with your existing systems Reduce manual data entry when booking appointments. Additional support without the additional headcount.... --- ### Government > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/government-lp/ Appointment Scheduling That's Built for EfficiencySay “goodbye” to long lines and wait times! Use DaySmart Appointments' reliable and secure online appointment scheduling solution to improve your department's operational efficiencies and customer booking experience. Simplify SchedulingFocus more on Your Daily Schedule and less on booking appointments. With DaySmart Appointments 24/7 online scheduling software, customers can easily view upcoming service availability across multiple locations. While knowing all their data is secure. Streamlined Operations Allow customers to schedule appointments 24/7 with reliable, easy-to-use online booking. With centralized appointment data, your community can see location and service availability to find the best time for them without having to contact your office or wait in line. Improved Visibility Allocate resources in your department for upcoming service appointments and send reminders to staff and customers about upcoming appointments with SMS and email reminders to improve your no-show rates. Schedule a DemoSecurity and SupportKeep Your Data Secure Our infrastructure ensures your data is safe with multiple layers of protection. We're SSAE16 SOC 2 Type 2 certified, guided by highly controlled processes that reduce errors and enhance predictability. We also follow ADA compliance to ensure all customer needs are met. Support and Training We're dedicated to helping you create a scheduling process that works for your unique business. Our team will be with you through every step of the implementation process so you and your staff are set up for success. Schedule a DemoConnect Data with One Powerful API Expose locations and staff schedules by integrating your tech stack. Stay up-to-date on appointments by leveraging webhooks. Reduce manual data entry from one system to the other. Simplify Your Appointment Scheduling Today! Request a Demo --- ### Streamline Appointment Booking for Your Automotive Business > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/automotive-scheduling-software/ Accelerate your Customer Experience with Online SchedulingDrive demand for your automotive business with powerful scheduling tools designed to help you stay organized and simplify daily operations. Ditch Paper and Pen SchedulingLet your staff focus more on their daily schedule and less time on booking appointments with your customers. With DaySmart Appointments 24/7 online scheduling software, your customers can easily view upcoming service availability across multiple locations. Digital Booking Streamline appointment booking and management for easy scheduling and visibility into service and staff availability. Reduce No-Shows Automate confirmations and reminders to your clients about upcoming appointments so your books are always filled. Robust Reporting Determine service demand and predict staff needs by using 80+ canned reports built to help you increase revenue. Schedule a DemoSecurity and SupportKeep Your Data Secure Our infrastructure ensures your data is safe with multiple layers of protection. We're SSAE16 SOC 2 Type 2 certified, guided by highly controlled processes that reduce errors and enhance predictability. We also follow ADA compliance to ensure all customer needs are met. Support and Training We're dedicated to helping you create a scheduling process that works for your unique business. Our team will be with you through every step of the implementation process so you and your staff are set up for success. Schedule a DemoConnect Data with One Powerful API Expose locations and staff schedules by integrating your tech stack. Stay up-to-date on appointments by leveraging webhooks. Reduce manual data entry from one system to the other. Simplify Your Appointment Scheduling Today! Request a Demo --- ### App API Demo > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/app-api-demo/ App API DemoForm This form has the salesforce integration turned off for testing purposes --- ### DaySmart Appointments + Visonex > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/visonex/ Streamline Appointment BookingImprove your patient’s experience by automating your practice’s appointment scheduling process. Keep reading for details about why the healthcare industry is choosing us for their online booking needs. Patient ExperiencePowerful APIBoost ProductivityRequest DemoEnhanced Patient ExperienceCentralized Scheduling Easily view availability by location, time, and appointment type. Automate Reminders Update and confirm future appointments with integrated SMS and email reminders. Decrease Wait Times Reduce long holds for your customers by letting them schedule an appointment 24/7. Secured Data Data Ensure patient information is safeguarded with HIPPA compliance. Request a DemoConnect Data with One Powerful API Expose locations and staff schedules by integrating your tech stack. Stay up-to-date on appointments by leveraging webhooks. Reduce manual data entry from one system to the other. Boost Staff ProductivityOrganize Your IDT Schedules Determine the length of visits based on tasks to be completed (labs, comprehensive visits, monthly clinic visits, etc. ) and by appointment type (clinic, training, education) to find the most ideal times for appointments. Improve Appointment Visibility Easily update schedules based on availability and remind physicians about upcoming appointments. Reporting Improve visibility into patient appointment history, cancellations, and other information. Request a DemoSee it in Action! Check out how other businesses use DaySmart Appointments to handle high traffic volumes. Request a Demo! See how online appointment booking can benefit your business. Submit the form on the right for a custom demonstration. Latest Posts --- ### DaySmart Appointments + Textellent > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/textellent/ Add Appointment Booking to TextellentWith DaySmart Appointments and Textellent, you can get even more value out of your texting capabilities. Leverage our integration to streamline appointment scheduling today! Powerful APIBoost ProductivityRequest DemoPowerful API IntegrationConnected Scheduling Easily view availability by location, time, and appointment type. Automate Reminders Update and confirm future appointments with integrated Textellent reminders. Decrease Wait Times Reduce long holds for your customers by letting them schedule an appointment 24/7. Secured Data Ensure customer information is safeguarded with HIPPA, SOC 2, and ADA compliance. Request a DemoBoost Staff ProductivityOrganize Your Schedules Determine the length of meetings based on tasks to be completed and by appointment type to find the most ideal times for appointments. Improve Appointment Visibility Easily update schedules based on availability and remind staff about upcoming appointments. Reporting Improve visibility into customer appointment history, cancellations, and other information. Request a DemoCustomer Spotlight“The integration capabilities between DaySmart Appointments and Textellent have made it easy for us to automatically text out appointment confirmations, reminders, reschedule bookings and respond to inbound messages because everything is synced with our booking software. We also conduct text marketing campaigns to encourage more appointments. This has made the scheduling and confirmation for appointments super easy for our customers and takes the administrative task off our staff. ” Clarissa Bradstock, Chief Executive Officer at Any Lab Test NowSee it in Action! Check out how other businesses use DaySmart Appointments to handle high traffic volumes. Request a Demo! See how online appointment booking can benefit your business. Submit the form on the right for a custom demonstration. Latest Posts --- ### Partnership Program > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/partners-2/ --- ### HLC 2023 > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/hlc-23/ The Smarter Appointment Scheduling Solution Kick inefficient booking to the curb with an online scheduling software solution that's built to last. Increase customer engagement and automate administrative tasks with DaySmart Appointments. Why wait? Request your free demo today! --- ### Webinar Recording: Increase Your Community Impact with DaySmart Appointments > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/webinar-recording-increase-your-community-impact-with-daysmart-appointments/ Increase Your Community Impact with DaySmart Appointmentshttps://youtu. be/qrZNI6DbyYc --- ### Webinar Recording: Increase Revenue by Integrating Payments with Your Scheduling Software > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/webinar-recording-increase-revenue-by-integrating-payments-with-your-scheduling-software/ Increase Revenue by Integrating Payments with Your Scheduling Softwarehttps://youtu. be/O7D_k_zSOhM --- ### Webinar Recording: Accelerate Your Automotive Company with DaySmart Appointments > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/webinar-recording-accelerate-your-automotive-company-with-daysmart-appointments/ Accelerate Your Automotive Company with DaySmart Appointmentshttps://youtu. be/tc7jMhKAvUc --- ### Webinar Recording: Increase Service and Decrease Queues in Your Urgent Care Facility > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/webinar-increase-service-and-decrease-queues-in-your-urgent-care-facility/ Webinar: Increase Service and Decrease Queues in Your Urgent Care Facilityhttps://youtu. be/PQS3uhRUecc --- ### Unlocked Webinar: A Holistic Approach to Managing Resources and Maximizing Productivity > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/unlocked-webinar-a-holistic-approach-to-managing-resources-and-maximizing-productivity-2/ A Holistic Approach to Managing Resources and Maximizing Productivityhttps://youtu. be/NkvYz-H1djE --- ### Unlocked Webinar: Building and Growing a Successful Facility > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/building-and-growing-a-successful-facility/ Recreation Tips to Efficiently Build and Grow a Succesful Facilityhttps://youtu. be/4TK84lHi5l8 --- ### Recording United Way VITA Appointments Through an Online Platform > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-10-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/watch-united-way-recording/ United Way VITA Appointments Through an Online Platformhttps://youtu. be/f45k6p2T8QQ --- ### Partners > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-09-11 - Modified: 2024-11-05 - URL: https://www.daysmart.com/appointments/partners/ Add Scheduling to Your SolutionOur partnership program is built for businesses interested in creating the best client experience by incorporating appointment scheduling into their tech stack. Whether it's becoming a reseller, referral partner, or integration partner, there are many ways we can help you achieve your goals. Reach out to our team to learn how our partnership program can help you bring in more clients. Why Partner With DaySmart DaySmart Appointments' unparalleled scheduling technology, matched with our partnership program, makes it easy for companies to build their software portfolio and meet new business demands while expanding business opportunities for existing customers. CompliantandSecure Our infrastructure ensures you and your customer's data are safe with multiple layers of protection. We're SSAE16 SOC 2 Type 2 certified, so you can assure your clients that their information is secure. Contact Us >Custom Scheduling Every business has unique needs and requirements. You'll be able to check off the boxes for customer scheduling needs with DaySmart Appointments' customizable software with additional features like reminders, reporting, and multi-location functionality. Contact Us >Co-MarketingBuilt to Scale Through our partnership, you'll have access to co-marketing and branding opportunities created based on the unique goals of the partnership. Contact Us > --- ### Enterprise 2 > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-09-06 - Modified: 2025-02-05 - URL: https://www.daysmart.com/appointments/enterprise-2/ Enterprise Appointment Scheduling That’s Built to ScaleENTERPRISE SCHEDULING Online Scheduling Made EasierDaySmart Appointments is helping enterprise businesses improve operational efficiencies and the customer experience with our reliable and secure online appointment scheduling solution so you can improve your bottom line. With a robust API, you can integrate DaySmart Appointments with your existing tech stack. Complex Scheduling Simplified With our comprehensive online appointment scheduling solution, you’ll not only be able to create and manage appointments in real-time at various locations but have an answer to the complexities of your various business unit needs and the existing processes in place at whatever volume necessary. Top-Notch API Capabilities Handle complex data synchronization, triggers, and updates with ease using our extensive integration capabilities. With these robust capabilities, you’ll be able to seamlessly integrate with your existing technology suite. Streamlined Workflows Improve the experience for customers and employees with automation. With workflows, you can streamline communications and provide your employees and customers with the information they need to succeed. Trusted Security Our infrastructure ensures your data is safe with multiple layers of protection. We're SSAE16 SOC 2 Type 2 certified, guided by highly controlled processes that reduce errors and enhance predictability. Dedicated Support Team A lot goes into implementing an enterprise solution, and we’re there every step of the way. With a dedicated team of experts, training programs, and support resources you’ll have everything you need to be successful throughout our partnership. --- ### Solutions OLD > DaySmart Appointments is revolutionizing booking processing with our easy-to-use online appointment scheduling software scalable for all business types. - Published: 2023-09-06 - Modified: 2025-02-05 - URL: https://www.daysmart.com/appointments/solutions-old/ TheSmarterOnline Appointment Scheduling Solution Kick inefficient booking to the curb with an online scheduling software solution that's built to last. Schedule a demo today >RevolutionizeYour Booking ProcessMake inefficient booking a thing of the past with the online scheduling solution that is built to grow with you and your business. By streamlining your booking process, you’ll boost productivity across departments and improve customer satisfaction so you can beat out the competition. Keep reading to learn about the easy-to-use solution design to scale your business. Meet Your CustomersOn Their Terms Customers are looking for a quick response to their needs. With online appointment booking software, you'll be able to empower customers to self-schedule appointments whenever it's most convenient for them. Let Us Do theBusywork Missed appointments not only cost businesses millions of dollars a year in lost revenue, but it’s also a lost opportunity for other customers and can lead to a frustrated team. Our streamlined online appointment scheduling solution automatically sends your customers appointment notifications and reminders via email and text, then syncs with Microsoft Outlook and Google Calendar to keep them top of mind. Build aCommunity Stay in front of your customers with our proactive communications tools that automate reminders, notifications, and processes. You will also have the capabilities to build brand awareness through integrated social media and marketing promotions. RobustReporting Track customer metrics, service and product purchasing trends, and no-show rates so you can drive sales and marketing efforts where they will make the most impact. With customizable reporting and easy-to-use professional templates, you’ll be able to get in front of the right people at the right time. SayGoodbye to No-Shows Missed appointments not only cost businesses millions of dollars a year in lost revenue, but it’s also a lost opportunity for other customers, and it can lead to a frustrated team. Our streamlined appointment scheduling tool automatically sends your customers appointment notifications and reminders via email and text, then syncs with Microsoft Outlook and Google Calendar to keep them top of mind. StreamlinePayment Processing Eliminate the time spent on manual processes and maximize revenue with a modern way of accepting and managing appointment payments within one software. DaySmart Appointments provided us with a flexible online booking platform that allows each pharmacy to manage its scheduling independently for the range of vaccines and services offered. Our pharmacy teams now spend less time collecting patient booking information and managing the schedule, and more time assisting patients in their communities DaySmart Appointments has helped us better support our community by streamlining the appointment booking process for our free income tax preparation program, VITA. Now, scheduling appointments is simple and quick for our volunteers, and it’s easier for the community to access the services they need. We have increased the number of appointments by 100% since using DaySmart Appointments, and we are seeing appointments booked throughout the day. This was not possible before we started using the platform. Discover how DaySmart cansave you time and moneyEnterprise Business We help enterprise businesses... --- ### Blog > Dive into the latest blogs, articles, news, and more. Be sure to subscribe to our blog and get the latest through our quarterly news letter. - Published: 2023-09-06 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/blog/ --- ### Privacy Policy > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-09-06 - Modified: 2024-09-16 - URL: https://www.daysmart.com/appointments/privacy-policy/ Privacy PolicyStormSource Privacy Statement Privacy Overview StormSource, LLC dba DaySmart Appointments, Opendock (“StormSource”, “we”, “us”, or “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This Privacy Policy describes StormSource’s privacy practices for visitors and users (“you” or “your”) of our website located at https://www. daysmartappointments. co...  (the “Website”) regardless of where you access it from, including any services, products, mobile applications, or other media forms related or connected thereto which this Privacy Policy is posted (collectively, the “Services”). We have appointed a data privacy manager who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below in Section 10. This Privacy Policy applies to information we collected: (i) on the Service; (ii) in email, text, and other electronic messages between you and the Service; and (iii) through mobile and desktop applications from the Service that references this Privacy Policy. It does not apply to information collected by: (i) us offline or through any other means, including on any other website operated by StormSource or any third party, including our affiliates and subsidiaries; or (ii) any third party, including our affiliates and subsidiaries, including through any application or content (including advertising and payment processing) that may link to or be accessible from or on our Service. Please read this Privacy Policy, in addition to any other privacy notice or fair processing notice we may provide on specific occasions, carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Service. By accessing or using the Service, you agree to this Privacy Policy. If you are accepting this Privacy Policy on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to this Privacy Policy, in which case the terms “your” or “you” shall refer to such entity. This Privacy Policy may change from time to time. Your continued use of the Service after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. 1. Visitors and Users Outside of the United States For purposes of the European Union’s General Data Protection Regulation (“GDPR”), we act both as a “Controller” where we have direct control of your Personal Data and as a “Processor” where we may process your Personal Data on behalf of one of our customers (“Customer”). We act as a Controller for any of your Personal Data that is stored in your own account. However, if you are using the Service either (i) as an employee, contractor or other engagement of a Customer; or (ii) a person engaging with one of our Customers, then your interactions with respect to that Customer (including... --- ### License Support Schedule > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-09-06 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/license-support-schedule/ License and Support Schedule - Enterprise v2Last updated May 21, 2018 (version 2. 0) 1. License Scope.  Subject to the terms and conditions of this Schedule and the applicable Master Services Agreement (“MSA”), STORMSOURCE hereby grants Customer a non-exclusive, non-transferable (except as specified in the MSA), non-assignable (except as specified in the MSA) worldwide subscription right to use the AppointmentPlus online scheduling software service solely for Customer’s business purposes and only for the specific application, business unit or project (if applicable) and for the transaction volumes and time periods as set forth in an applicable Order Form. All rights not expressly granted to Customer are reserved by STORMSOURCE. 2. Scope and Changes.  All pricing for the Services stated in an applicable Order Form is based upon the Usage Parameters provided by Customer to STORMSOURCE. Customer’s infrastructure needs are closely matched to these Usage Parameters to optimize pricing and performance.  Failure of Customer to accurately estimate Usage Parameters or request tier/scope changes in conjunction with Usage Parameter increases may affect system performance and/or cause a Service interruption based upon optimized infrastructure settings.  Unless specified in an applicable Order Form STORMSOURCE does not guarantee that any STORMSOURCE Supplied infrastructure (hardware) is dedicated to a particular Customer. 3. Pricing Adjustments.  The applicable Order Form shall state the initial Usage Parameters estimated by Customer. For monthly payers, in the event that such initial estimates are exceeded, pricing shall automatically adjust to reflect the additional Usage as stated in the Order Form for the next applicable billing period (i. e. monthly) and all subsequent billing periods, until such time as Usage Parameters adjust downward to lower tier levels based upon actual Usage. For annual payers, accounts will be periodically monitored for Usage. If Usage exceeds estimated Usage Parameters, Customers will either be billed the additional amount due for a given month or will be notified by their Account Representative that the payment schedule on the Order Form must be adjusted to accommodate the actual Usage. This will be accomplished via an addendum to the Order Form. 4. Term.  The initial term of this Schedule will commence on the Effective Date stated in the applicable Order Form and will expire after the term outlined in the applicable Order Form ("Initial Period"). Thereafter, for monthly payers, this Schedule will renew for additional one–month periods, and for annual payers, this Schedule will renew for additional one-year periods ("Renewal Period") under the same terms and conditions unless terminated by either party by providing the other party with written notice delivered at least thirty (30) days prior to expiration of the Initial Period or of the applicable Renewal Period. 5. Support.  The support procedures below shall be applicable to Customer’s account and shall be included in the applicable Order Form pricing. 5. 1 STORMSOURCE Support Team Hours of Operation. Standard Business Hours: 9:00 AM – 4:00 PM (Arizona time), Monday through Friday (excluding holidays observed by STORMSOURCE), or as agreed upon by the parties for an additional fee. These are... --- ### Enterprise SLA > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-09-06 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/enterprise-sla/ Services Level Agreement (SLA) v2 Services Level Agreement (SLA) v2 Last Update May 22, 2018 (version 2. 0) 1. Availability. In conjunction with the services described in the applicable Order Form, Master Services Agreement and License and Support Schedule, STORMSOURCE will provide 99. 9% system Availability (as defined below) for the Production Environment within STORMSOURCE’s Immediate Control (as defined below). 1. 1 “Availability” or “Available” means the STORMSOURCE application system (i. e. Customer’s DaySmart Appointments accounts in shared or dedicated environments) is available for access via the Internet. Availability is based on a monthly 7 day x 24 hour calculation, excluding Scheduled Downtime (as defined below). The calculation will be as follows: Availability Percentage = (a - b) x 100 / a Where “a” is the total number of minutes in a given calendar month, and “b” is the total number of minutes that the application system is not available in a given month. Specifically excluded from “b” in the calculation of the Availability measurement are: (1) a service interruption caused by a security threat until such time as the security threat has been eliminated; (2) reasons of Force Majeure (as defined in the Agreement) or events which are outside Immediate Control (as defined below) of STORMSOURCE; and/or (3) issues arising from misuse of the STORMSOURCE provided Services by Customer or its agents, customers or third party contractors. 1. 2 “Immediate Control” is defined below. “Immediate Control” includes the following: (a) Application software running on the STORMSOURCE-contracted infrastructure provider. (b) Database software running on the STORMSOURCE-contracted infrastructure provider. “Immediate Control” excludes the following: (a) Services at the data center beyond routing to the Internet Service Provider (“ISP”) circuit termination point (i. e. does NOT include public Internet connectivity) (b) Customer’s data and content; Customer’s desktop computer hardware and software; and Customer’s network services which allow the Customer to access the Internet. These components are controlled by the Customer and their performance or failure to perform can impair or disrupt Customer’s connections to the Internet and the transmission of data. STORMSOURCE supports Internet Explorer, Firefox, Safari, and Chrome. (c) Downtime requested or caused by the actions of Customer (i. e. downtime required for code changes or backup restores requested by Customer). In addition, downtime caused by failure of Customer’s Usage Parameter estimates is also excluded. (d) The flow of data to or from STORMSOURCE’s network and other portions of the Internet which depends on the performance of Internet services provided or controlled by third parties. The actions or inactions of third parties can impair or disrupt Customer’s connections to the Internet or portions thereof and the transmission of data. (e) For the purposes of the availability calculation, services exclusively in control of the actual infrastructure provider shall not be included in the “immediate control” numbers. Customer accepts the availability of such provider(s) and such provider(s) shall be treated similar to the Public Internet connectivity providers. 1. 3 “Scheduled Downtime” during which maintenance, upgrades and repair can occur shall include scheduled... --- ### Connect Up Outlook > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-09-06 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/connect-up-outlook/ Connect Up OutlookDownload Now --- ### Security Overview > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-09-06 - Modified: 2024-03-27 - URL: https://www.daysmart.com/appointments/security-overview/ Security Overview StormSource Security Overview Note that this document provides a high-level view of StormSource's security environment and approach. Details may be provided under NDA. PUBLIC Version 3. 5 Objectives Ongoing System Hardening Internal Reviews Security Team Software Development Life Cycle (SDLC) Products Servers/Hosting Hosting Partners Network Topology Hardware security Hardware firewall IDS WAF Separation of network layers Remote access controls Service Level Agreement (SLA) Antivirus Monitoring and alerting Auditing and System Logging Port security Application Security Data in transit Input validation Access controls Authentication/Passwords Data Security Database Encryption Access controls Test data Backups Destruction/Disposal policy System Confidentiality Vendor Confidentiality Change Management Process Organizational Change Management Project Change Management QA security/vulnerability testing Separation of environments Segregation of duties Internal Controls Access Asset inventory controls Internal user software and data controls Ongoing education NDAs Employee screening Physical access Passwords Employee termination process Telecommuting Mobile access Email Clean Desk/Clear Screen Policy Contractors Third-Party Compliance Standards Vulnerability testing Disaster Recovery/Business Continuity Objectives and Key Points Process Incident Tracking and Communication Incident Reports Incident Communication Objectives The objectives of our security policy are: Confidentiality We strive to ensure the privacy of all system data, both our client and their customer data. Integrity The accuracy and reliability of all data entering and being stored in the system is critical for daily operations, decision-making, and management for our clients. Availability As our systems are core to our clients' operations, having data available when a client needs it is vitally important. Privacy We follow a public privacy policy, and that policy guides all aspects of security requirements with regards to privacy and protecting user data. Meeting these objectives positions us to achieve and maintain certification from key third-party security auditing organizations. There are also legal considerations for data privacy and security that add to the importance of our objectives. Ongoing System Hardening We have an ongoing hardening process whereby all systems and applications are constantly monitored and assessed to identify hardening opportunities. Unnecessary software is not allowed to be stored on any servers, whether production or development. An annual review of server software is undertaken each December as part of the overall annual security assessment to ensure no extraneous software exists on servers. Automated systems are enabled to review installed software and reset nodes out of compliance to the accepted "standard" when differences are detected automatically. This automated system is focused on Operating Systems and Server Software only. Internal Reviews Company security policies and procedures are formally reviewed on an annual basis in December of each year. However, updates and changes are made on an on-going basis, as needed. If during the review, any significant changes are deemed to be needed, plans are devised for addressing them in the following year. These reviews include the following: Security policies and procedures IT infrastructure Third-party polices and infrastructure Changes to PCI, Privacy, HIPAA or other standards and third-party audit planning Additionally, disaster recovery procedures are formally reviewed on an annual basis, including conducting a mock recovery. Security Team... --- ### Professional Services Schedule v1 > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-09-06 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/professional-services-schedule-v1/ Professional Services Schedule v1 Version 1. 0 THIS PROFESSIONAL SERVICES SCHEDULE (“SCHEDULE”) GOVERNS THE ACQUISITION, DEPLOYMENT, AND USE OF OUR PROFESSIONAL SERVICES BY YOU (“CUSTOMER”). BY ACCEPTING THIS AGREEMENT THROUGH THE EXECUTION OF AN ORDER FORM THAT REFERENCES THIS SCHEDULE, CUSTOMER AGREES TO THE TERMS HEREOF. IF CUSTOMER ENTERS INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, CUSTOMER REPRESENTS THAT CUSTOMER HAS THE AUTHORITY TO BIND SUCH ENTITY AND ITS AFFILIATES TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERM “CUSTOMER” SHALL REFER TO SUCH ENTITY AND ITS AFFILIATES. IF CUSTOMER DOES NOT HAVE SUCH AUTHORITY, OR IF CUSTOMER DOES NOT AGREE WITH THESE TERMS AND CONDITIONS, CUSTOMER MUST NOT ACCEPT THE APPLICABLE ORDER FORM OR PROCEED WITH THE REQUEST FOR PROFESSIONAL SERVICES. Customer represents and warrants that it is not a direct competitor of STORMSOURCE, LLC (dba DaySmart Appointments) (“STORMSOURCE,” “we” or “our”), and Customer may not access the Services if Customer is a direct competitor of STORMSOURCE, except with our prior written consent. In addition, Customer may not, and hereby represents and warrants that it will not, access the Services for purposes of monitoring the availability, performance, or functionality of the Services, or for any other benchmarking or competitive purposes. This Schedule was last updated on August 25, 2015. It is effective upon accepting this Schedule via an applicable Order Form. The terms and conditions of this Schedule shall govern any instance wherein Professional Services are being provided to Customer by STORMSOURCE. Specific details of each Professional Services engagement will be provided to Customer in a corresponding Statement of Work (“SOW”). Our Master Services Agreement, License and Support Schedule, and Service Level Schedule are hereby incorporated by reference into this Schedule, and your use of the Services is conditional on your ongoing adherence and agreement to the Master Services Agreement, License and Support Schedule, and Service Level Schedule. In the event of any conflict between this Schedule and an SOW, the terms of this Schedule shall prevail. 1. Term of Performance.  This Schedule shall apply to each SOW executed by both parties referencing this Schedule. This Schedule will remain in effect so long as there is an SOW, referencing this Schedule, in effect between the parties (“Initial Period”). 2. Professional Services. 2. 1 Services Description.  STORMSOURCE will perform the professional services (the “Professional Services” or “Services”) as described in an SOW entered into between the parties and referencing this Schedule. Services may include, without limitation, such items as system modifications/customizations, system preferences setup, staff and personnel training, and program implementation services. 2. 2 Services Timeline.  An estimate of the time to complete the Professional Services for a particular SOW will be set forth in the SOW. Any estimate regarding time of completion, costs, or other estimates which may be provided by STORMSOURCE, in an SOW or otherwise, are given in good faith, but are not to be construed as a guarantee or warranty — meaning that actual time to complete, actual costs,... --- ### Enterprise MSA > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-09-06 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/enterprise-msa/ Master Services AgreementMaster Services Agreement - Enterprise v2 Last Updated May 22, 2018 (version 2. 0) THIS MASTER SERVICES AGREEMENT (“AGREEMENT” OR “MASTER AGREEMENT”) GOVERNS YOUR (“CUSTOMER”) ACQUISITION, DEPLOYMENT, AND USE OF OUR SERVICES. ACCEPTING THIS MASTER AGREEMENT, BY CHECKING A BOX INDICATING YOUR ACCEPTANCE, EXECUTING AN ORDER FORM THAT REFERENCES THIS MASTER AGREEMENT, AND/OR UTILIZING THE SERVICES, INDICATES CUSTOMER’S AGREEMENT TO THE TERMS HEREOF. IF CUSTOMER ENTERS INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, CUSTOMER REPRESENTS THAT CUSTOMER HAS THE AUTHORITY TO BIND SUCH ENTITY AND ITS AFFILIATES TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS "CUSTOMER” SHALL REFER TO SUCH ENTITY AND ITS AFFILIATES. IF CUSTOMER DOES NOT HAVE SUCH AUTHORITY, OR IF CUSTOMER DOES NOT AGREE WITH THESE TERMS AND CONDITIONS, CUSTOMER MUST NOT ACCEPT THIS AGREEMENT AND SHALL NOT USE THE SERVICES. Customer represents and warrants that it is not a direct competitor of STORMSOURCE, LLC (dba DaySmart Appointments), and Customer may not access the Services if Customer is a direct competitor of STORMSOURCE, except with prior written consent. In addition, Customer may not access the Services for purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes. 1. SERVICES AND LICENSES 1. 1 Scope.  STORMSOURCE will perform the services, deliver the Deliverables, and/or provide software and account access and use (software as a service license) as specified in the applicable Order Form(s) (collectively referred to as the “Services”). Other than as expressly set forth in the applicable Order Form(s), Customer may not resell, lease or sublicense the Services or STORMSOURCE Supplied Software. 1. 2 Change of Scope or Additional Services.  Scope may be changed by mutual execution of a new Order Form. 2. FEES AND PAYMENT 2. 1 Order Form.  Customer shall order the Services by completing and signing an Order Form. STORMSOURCE shall accept or reject such Order Form within fifteen (15) days. Each accepted, fully executed Order Form shall be deemed to become incorporated herein by reference as if attached and made an integral part of this Agreement. In the event that Customer’s business practices require a purchase order number be issued prior to payment of any STORMSOURCE invoice issued pursuant to an Order Form, then such purchase order number must be provided to STORMSOURCE prior to the Effective Date of such Order Form. Customer’s execution and return of applicable Order Form to STORMSOURCE without designating a purchase order number shall be deemed an acknowledgement that no purchase order number is required for payment of invoices hereunder. Additionally, terms, provisions or conditions on any purchase order, acknowledgement, or other business form or writing that Customer may provide to STORMSOURCE or use in connection with the procurement of Services (or any software) from STORMSOURCE will have no effect on the rights, duties or obligations of the parties hereunder, regardless of any failure of STORMSOURCE to object to such terms, provisions or conditions 2. 2 Fees and Charges.  Customer and STORMSOURCE... --- ### Enterprise License > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-09-06 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/enterprise-license/ Enterprise License - License and Support Schedule - Enterprise v2 License and Support Schedule - Enterprise v2 Last updated May 21, 2018 (version 2. 0) 1. License Scope.  Subject to the terms and conditions of this Schedule and the applicable Master Services Agreement (“MSA”), STORMSOURCE hereby grants Customer a non-exclusive, non-transferable (except as specified in the MSA), non-assignable (except as specified in the MSA) worldwide subscription right to use the DaySmart Appointments online scheduling software service solely for Customer’s business purposes and only for the specific application, business unit or project (if applicable) and for the transaction volumes and time periods as set forth in an applicable Order Form. All rights not expressly granted to Customer are reserved by STORMSOURCE. 2. Scope and Changes.  All pricing for the Services stated in an applicable Order Form is based upon the Usage Parameters provided by Customer to STORMSOURCE. Customer’s infrastructure needs are closely matched to these Usage Parameters to optimize pricing and performance.  Failure of Customer to accurately estimate Usage Parameters or request tier/scope changes in conjunction with Usage Parameter increases may affect system performance and/or cause a Service interruption based upon optimized infrastructure settings.  Unless specified in an applicable Order Form STORMSOURCE does not guarantee that any STORMSOURCE Supplied infrastructure (hardware) is dedicated to a particular Customer. 3. Pricing Adjustments.  The applicable Order Form shall state the initial Usage Parameters estimated by Customer. For monthly payers, in the event that such initial estimates are exceeded, pricing shall automatically adjust to reflect the additional Usage as stated in the Order Form for the next applicable billing period (i. e. monthly) and all subsequent billing periods, until such time as Usage Parameters adjust downward to lower tier levels based upon actual Usage. For annual payers, accounts will be periodically monitored for Usage. If Usage exceeds estimated Usage Parameters, Customers will either be billed the additional amount due for a given month or will be notified by their Account Representative that the payment schedule on the Order Form must be adjusted to accommodate the actual Usage. This will be accomplished via an addendum to the Order Form. 4. Term.  The initial term of this Schedule will commence on the Effective Date stated in the applicable Order Form and will expire after the term outlined in the applicable Order Form ("Initial Period"). Thereafter, for monthly payers, this Schedule will renew for additional one–month periods, and for annual payers, this Schedule will renew for additional one-year periods ("Renewal Period") under the same terms and conditions unless terminated by either party by providing the other party with written notice delivered at least thirty (30) days prior to expiration of the Initial Period or of the applicable Renewal Period. 5. Support.  The support procedures below shall be applicable to Customer’s account and shall be included in the applicable Order Form pricing. 5. 1 STORMSOURCE Support Team Hours of Operation. Standard Business Hours: 9:00 AM – 4:00 PM (Arizona time), Monday through Friday (excluding holidays observed by STORMSOURCE),... --- ### Enterprise License Support > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-09-06 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/enterprise-license-support/ Enterprise License - License and Support Schedule - Enterprise v1 License and Support Schedule - Enterprise v1 Version 1. 0 1. License Scope.  Subject to the terms and conditions of this Schedule and the applicable Master Services Agreement (“MSA”), STORMSOURCE hereby grants Customer a non-exclusive, non-transferable (except as specified in the MSA), non-assignable (except as specified in the MSA) worldwide subscription right to use the Appointment-Plus online scheduling software service solely for Customer’s business purposes and only for the specific application, business unit or project (if applicable) and for the transaction volumes and time periods as set forth in an applicable Order Form. All rights not expressly granted to Customer are reserved by STORMSOURCE. 2. Scope and Changes.  All pricing for the Services stated in an applicable Order Form is based upon the Usage Parameters provided by Customer to STORMSOURCE. Customer’s infrastructure needs are closely matched to these Usage Parameters to optimize pricing and performance. Customer may change its applicable Usage/Pricing tier during the term of this Schedule by making a written Service Request containing the tier, scope or need changes. STORMSOURCE will confirm receipt of the request and make the tier change or provide additional pricing quotes, as needed.  Failure of Customer to accurately estimate Usage Parameters or request tier/scope changes in conjunction with Usage Parameter increases may affect system performance and/or cause a Service interruption based upon optimized infrastructure settings.  Unless specified in an applicable Order Form STORMSOURCE does not guarantee that any STORMSOURCE Supplied infrastructure (hardware) is dedicated to a particular Customer. 3. Pricing Adjustments.  The applicable Order Form shall state the initial Usage Parameters estimated by Customer. In the event that such initial estimates are exceeded, pricing shall automatically adjust to reflect the Add-on Usage Parameters tiers stated in the Order Form for the next applicable billing period (i. e. monthly) and all subsequent billing periods, until such time as Usage Parameters adjust downward to lower tier levels based upon actual Usage. 4. Term.  The initial term of this Schedule will commence on the Effective Date stated in the applicable Order Form and will expire after the term outlined in the applicable Order Form ("Initial Period"). Thereafter, this Schedule will renew for additional one–month periods ("Renewal Period") under the same terms and conditions unless terminated by either party by providing the other party with written notice delivered at least thirty (30) days prior to expiration of the Initial Period or of the applicable Renewal Period. 5. Support.  The support procedures below shall be applicable to Customer’s account and shall be included in the applicable Order Form pricing. 5. 1 STORMSOURCE Support Team Hours of Operation. Standard Business Hours: 9:00 AM – 4:00 PM (Arizona time), Monday through Friday (excluding holidays observed by STORMSOURCE), or as agreed upon by the parties for an additional fee. These are the standard business hours to access the STORMSOURCE Support Team. These are also the standard hours used for calculating response times by priority. Secondary Business Hours: All Non-Standard Business... --- ### Privacy FRCA > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-09-06 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/privacy-frca/ Privacy FRCADéclaration de confidentialité StormSource 1. Aperçu de la confidentialité StormSource, LLC dba AppointmentPlus (« StormSource » ou la « société ») s’engage à protéger la confidentialité de toutes les informations relatives aux clients et aux clients / utilisateurs finaux. Cette déclaration de confidentialité décrit les pratiques de confidentialité de StormSource. StormSource propose une variété d’applications et de services appelés collectivement « Services ». StormSource collecte des informations auprès des personnes visitant les sites Web de la Société (« Visiteurs »), des personnes s’enregistrant pour utiliser l’application StormSource (« Clients »), et les personnes qui s'enregistrent et / ou planifient avec des comptes de clients (« Clients » ou « Utilisateurs finaux »). StormSource demande aux particuliers de fournir à la société des informations personnelles telles que le nom, le nom de la société, l'adresse, le numéro de téléphone et l'adresse courriel (« Informations de contact requises »). Lors de l’achat des services, StormSource peut demander aux particuliers de fournir à la société des informations financières et de facturation, telles que les nom et adresse de facturation, le numéro de carte de crédit et le domaine d’utilisation des services au sein de l’organisation (« Informations de facturation »). StormSource peut également demander des informations supplémentaires, telles que les revenus annuels de l'entreprise, le nombre d'employés ou le secteur (« Informations facultatives »). Les informations de contact, les informations de facturation et les informations facultatives requises sont collectivement appelées « Données sur les clients StormSource ». Si le client StormSource utilise les fonctions de planification client du système, le client peut demander à ses propres clients de saisir des données dans le système pour faciliter l'utilisation des services. Les clients gèrent un large éventail d’options pour les types de données pouvant être saisies concernant leur clientèle (noms, adresses courriel, numéros de téléphone, numéros de compte, etc. ). StormSource ne surveille pas les types de données requises, conservées ou stockées dans les services par les clients. Ce type d’information est collectivement appelé « Données sur les clients » ou « Données sur les clients / utilisateurs finaux ». Pendant que les clients naviguent sur les sites Web de la société, StormSource peut collecter des informations à l’aide d’outils de collecte d’informations couramment utilisés, tels que les témoins (« Informations de navigation sur le site Web »). Les informations de navigation sur le site Web incluent les informations standard du navigateur Web (type de navigateur et langue du navigateur), l'adresse de protocole Internet (« IP ») et les actions entreprises sur les sites StormSource (telles que les pages Web StormSource visualisées et les liens cliqués). De même, dans le cas où les clients utilisent les composants des services de planification automatique des clients et permettent à leurs clients d'accéder à la planification en ligne, lorsque ces clients naviguent dans les pages Web de la société, StormSource peut également collecter des informations via les informations de navigation du site Web telles que en tant qu'informations standard du navigateur Web (type de navigateur et... --- ### GDPR > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-09-06 - Modified: 2024-09-12 - URL: https://www.daysmart.com/appointments/gdpr/ General Data Protection Regulation (GDPR) What is GDPR? GDPR stands for the General Data Protection Regulation. It’s a European Union (EU) law that ensures that EU citizens have the right to request that their personally-identifiable data be removed from software systems. This is called a request to be “forgotten. ” The law goes into full effect on May 25, 2018. Does DaySmart Appointments comply with GDPR? Yes, it does. Some factors related to compliance include: We have a strict privacy policy in place in which we do not sell or share user data. We are SSAE16 SOC 2 Type 2 compliant. As per Privacy Shield regulations, we have strict policies on secure data transfer outside of the EU. We follow appropriate, industry-standard security measures and precautions. We will notify regulators of any security breaches, and perform appropriate client notifications. We ensure that any employees or contractors with access to personally-identifiable data have signed confidentiality agreements and adhere to our data management, privacy, and security standards. This Fact Sheet contains additional details on compliance and process. Our business is not in the EU, so why does this matter to me? GDPR extends to any EU citizen, no matter where they are in the world. So, if your business is in Dallas, Texas, and one of your customers is visiting from France, they could request to be “forgotten” in the software systems you use. In that case, you may have some responsibility in removing them from any systems you use, and any software vendors you work with would have the same responsibility. How does a person request to be “forgotten? ” For your business, you will have to develop a process whereby an EU citizen can request to be forgotten. For a person to request to be forgotten in the DaySmart Appointments application, they would simply send an email to info@daysmart. com and include the following: Full name Phone number Country of citizenship The company with whom they are a customer Once the request is received, the following will happen: We will contact the requester to verify the request is valid. We will contact the company they are requesting to be forgotten from to make them aware and attain their written consent. We will begin the process of removing the requester’s data from our systems. Per GDPR regulations, requests have to be processed within 30 days, unless there is legitimate reason it would take longer. We adhere to this timeline. How can a person use an appointment scheduling system if their data is not accessible? The stance that DaySmart Appointments has taken is that it’s not feasible for a company to be able to make, change or cancel appointments for a person for whom they have little to no identifying data. So, for any persons using the system, they are acknowledging that they are a known person in the system. If a person does not want to accept this, they can choose to not use the application. If they are an existing user... --- ### Terms > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-09-06 - Modified: 2024-09-16 - URL: https://www.daysmart.com/appointments/terms/ Terms and Conditions DaySmart Appointments Scheduling SoftwareLast Modified: October 5, 2023 These terms of use (the “Terms of Use”) are a binding agreement between you and StormSource, LLC, dba DaySmart Appointments, an Arizona limited liability company (“DaySmart Appointments,” “us,” “our,” or “we”), governing your access to and use of our software on an Application Service Provider (ASP) basis and any related services provided to you by DaySmart Appointments, including our customized online scheduling application (the “Scheduler”) (collectively, the “Services”). We acknowledge and you acknowledge that these Terms of Use are between DaySmart Appointments and you, and not with any other third party, including any mobile platform provider. Incorporated herein by reference is our Content Policy. Please read the Terms of Use carefully before you access or start use of the Services. The Services are available ONLY TO USERS 18 YEARS OF AGE OR OLDER. Please email us with any questions or comments about these Terms of Use or our Content Policy at info@daysmart. com. NOTICE REGARDING DISPUTE RESOLUTION: These Terms of Use contain provisions that govern the resolution of claims between you and DaySmart Appointments. WITHOUT THE PRIOR WRITTEN CONSENT OF DAYSMART APPOINTMENTS, YOU MAY NOT ACCESS OR USE THE SERVICES IF YOU ARE A COMPETITOR OF DAYSMART APPOINTMENTS. ADDITIONALLY, YOU MAY NOT ACCESS OR USE THE SERVICES FOR PURPOSES OF MONITORING THE AVAILABILITY, PERFORMANCE, OR FUNCTIONALITY OF THE SERVICES, OR FOR ANY OTHER BENCHMARKING OR COMPETITIVE PURPOSES. BEFORE COMMENCING USE OF THE SERVICES, YOU MUST ASCERTAIN AND DETERMINE, IN YOUR SOLE DISCRETION, THAT THE SERVICES WILL MEET YOUR SPECIFIC FUNCTIONAL REQUIREMENTS. 1. Acceptance and Modification of the Terms of Use BY ACCEPTING THESE TERMS OF USE, EITHER BY CLICKING TO ACCEPT OR AGREE OR BY DOWNLOADING, INSTALLING, OR USING AND/OR CONTINUING TO USE THE SERVICES, YOU ACKNOWLEDGE AND REPRESENT THAT (A) YOU HAVE READ AND UNDERSTAND THESE TERMS OF USE, (B) YOU ARE 18 YEARS OF AGE OR OLDER, AND (C) YOU ACCEPT AND AGREE TO THE TERMS OF THESE TERMS OF USE WITHOUT LIMITATION OR QUALIFICATION. IF YOU ARE ENTERING INTO THESE TERMS OF USE ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY AND ITS AFFILIATES TO THESE TERMS OF USE, IN WHICH CASE THE TERMS “YOU” AND “YOUR” REFERS TO SUCH ENTITY AND ITS AFFILIATES AND THEIR RESPECTIVE DIRECTORS, MANAGERS, SHAREHOLDERS, MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE TO THESE TERMS OF USE, YOU MUST NOT ACCEPT THESE TERMS OF USE, AND YOU MAY NOT ACCESS OR USE THE SERVICES. We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when posted, and apply to all access to and use of the Services thereafter. Your continued use of the Services following the posting of changes to these Terms of Use means that You accept and agree to such changes. It... --- ### Pricing > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-09-06 - Modified: 2025-03-31 - URL: https://www.daysmart.com/appointments/pricing/ APPOINTMENT SCHEDULING SOFTWARE PRICING TO MEET YOUR NEEDSOur Flexible Software Packages Grow with You Whether you're a small to midsize business or a member of the Fortune 500, we've got a solution that fits your needs. Book a demo Usage Up to 10 Users Included Scheduling 500 Appointments Scheduled/Month Recurring Appointments Event Scheduling Website and Facebook Calendar Integration Service Schedule Exceptions Multiple Appointments Per Time Slot Schedule Templates Extra Appointment Fields High Capacity Appointment Volume Operations Multiple Administrative Access Levels Staff Filters Staff Profile Sharing Between Locations Room Sharing Between Staff Members Multiple Resources Per Appointment Analytics Report IP Address Restrictions Location Attributes Location Look-Up Custom Fields P. O. Number on Appointment Grid Expanded Number of User Profiles Communication Email Appointment Notifications Interactive Appointment Notifications SMS Appointment Reminders Included Book a demo Usage Up to 15 Users Included Scheduling 750 Appointments Scheduled/Month Recurring Appointments Event Scheduling Website and Facebook Calendar Integration Service Schedule Exceptions Multiple Appointments Per Time Slot Schedule Templates Extra Appointment Fields High Capacity Appointment Volume Operations Multiple Administrative Access Levels Staff Filters Staff Profile Sharing Between Locations Room Sharing Between Staff Members Multiple Resources Per Appointment Analytics Report IP Address Restrictions Location Attributes Location Look-Up Custom Fields P. O. Number on Appointment Grid Expanded Number of User Profiles Communication Email Appointment Notifications Interactive Appointment Notifications SMS Appointment Reminders Included Book a demo Contact us to learn more Fully customizable solution built for your business! Simplify Your Appointment SchedulingToday. Request a Demo --- ### News Media > Don’t just take our word for it. Check out detailed interviews of our customers and how they are staying ahead of the game. - Published: 2023-09-06 - Modified: 2023-10-27 - URL: https://www.daysmart.com/appointments/news-media/ News & Media --- ### Contact > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2023-09-06 - Modified: 2025-04-25 - URL: https://www.daysmart.com/appointments/contact/ Have a Question? Contact Us Today! --- ## Posts ### The 10 Best Types of Enterprise Software (with Examples) > Several types of enterprise software, like ERP, CRM, and scheduling solutions, help streamline business processes. Explore examples of enterprise software. - Published: 2025-04-25 - Modified: 2025-04-25 - URL: https://www.daysmart.com/appointments/blog/enterprise-software-examples/ - Categories: Blogs - Tags: api, appointment scheduling, enterprise The 10 Best Types of Enterprise Software (with Examples) In the age of technology, having the right enterprise software makes all the difference. ERPs, CRMs, BRMs, HRMs—there’s a lot to learn when it comes to the many software applications. However, understanding what purpose each system serves (and how it can serve you) is what will take your business to the next level. Implementing enterprise software can improve productivity, reduce operational inefficiencies, and provide valuable insights to help your business grow. Enterprise-level platforms, like DaySmart, enable seamless collaboration and close communication gaps between various teams, so information flows freely. All the while, centralized access controls and data encryption protocols ensure the most secure processes across departments, protecting sensitive business information from potential threats. By leveraging the right types of enterprise software, your organization can maintain a competitive edge and stay ahead in a rapidly evolving market. What is Enterprise Software? Enterprise software, also known as enterprise application software (EAS), is designed to address the complex needs of large organizations. Unlike consumer software, enterprise software serves an entire organization by integrating various business functions. These applications help automate and manage essential business processes such as finance, human resources, customer relationships, and more. Enterprise software solutions streamline internal business processes including data storage, project management, and appointment scheduling. There are various types of enterprise software, all with different functions and benefits. (Later in this guide, we’ll help you determine the best software for your business. )Why is Enterprise Software Important? Enterprise software frees up time by automating processes that typically require a human touch, allowing your business to reallocate human resources to problem-solving, expertise-based tasks instead of mundane ones. Moreover, enterprise software enables collaboration by breaking down communication bottlenecks and making sure all departments have access to the same real-time data, leading to timely project completion and better decision-making. Key benefits of enterprise software include: Better Customer Experience: Quicker responses and immediate problem resolution for customers and clients Enhanced Productivity: Helps eliminate delay and inaccuracy Improved Decision-Making: Enterprise software aids in decision-making by providing real-time data and analytics Reduced Risk of Errors: Eliminates human error and other manual mistakes, ensuring data accuracy and consistency Streamlined Processes: Automates tedious tasks such as tracking project timelines or team reminders and notifications 10 Enterprise Software Examples and Types Your Business Should Invest In When searching for the best enterprise software examples, it’s important to know what to look for and how different applications will serve your organization. Here are ten examples of enterprise software you may find useful:1. Appointment Scheduling Solution An enterprise-level appointment scheduling solution should also offer a flexible API. DaySmart Appointment's flexible API ensures the scheduling system will integrate seamlessly with other tools, enabling automation and a more connected tech stack. This type of tool can help boost customer satisfaction while saving time and operational resources. These solutions also offer calendar synchronization, so multiple team members remain aligned with the organization’s schedule. Advanced platforms include reporting features to analyze appointment trends and... --- ### The Enterprise-Level Scheduling Software Guide > Learn how to find the best enterprise scheduling software for large-scale businesses and streamline appointment bookings with Daysmart Appointments. - Published: 2025-03-25 - Modified: 2025-04-25 - URL: https://www.daysmart.com/appointments/blog/the-essential-enterprise-scheduling-software-guide-2025/ - Categories: EBOOKS - Tags: api, appointment scheduling, enterprise Download now to find perfect-fit software for your organization’s complex scheduling needs Large organizations often have unique challenges that standard scheduling software options can’t solve. Break down how to tackle complex scheduling needs with actionable solutions to boost efficiency and maximize your investment. This guide will help you: Identify inefficiencies in your current scheduling process Understand why a strong API is essential for seamless integration Know what to look for in large-scale scheduling software. Ask key questions before selecting a platform Accurately calculate ROI to justify your investment Smoothly transition to a new system with minimal disruption Decide whether to buy or build a scheduling solution Complex scheduling challenges can have a clear solution. Download your guide to find the best path forward for your team. Fill out the form to Get Your Guide DaySmart - Enterprise Software Guide FinalDownload --- ### The Best Booking Software for Small Businesses in 2025 > Streamline appointment booking to better manage business and engage your customers. Discover the best small business booking software for 2025. - Published: 2025-03-15 - Modified: 2025-03-17 - URL: https://www.daysmart.com/appointments/blog/best-small-business-booking-software/ - Categories: Blogs Like the season, the requirements to successfully run a small business will constantly change. One of these impossible-to-ignore requirements? Finding the right booking software for your business. You know, one that’s easy to use, adaptable, and serves your needs as a business owner.   Implementing small business appointment software brings a myriad of benefits, many of which we’ll explore in this guide. Plus, we’ll help you determine what software features your small business can’t live without in this day and age, and help you make the best choice for your unique business needs. What is Small Business Booking Software?   Small business booking software is a centralized tool that collects and stores crucial data that will be used for scheduling purposes. This software provides 24/7 access to your business calendar, allowing for seamless and automated appointment booking. Essentially, it’s the kind of platform that helps your business function, brings new clients in the door, and improves your relationship with existing customers! These booking tools often operate on cloud-based platforms, making appointment and client information easily accessible no matter where you are.   When running a small business, keeping things simple to use and easy to access is always ideal. You don’t want a headache accessing the basics for your new potential customers, do you? Benefits of Using Booking Software for Small Businesses  A great way to increase the overall efficiency of your business and, through that, grow your bottom line is to use appointment booking software. These solutions use cloud-based technology to improve the effectiveness of booking appointments in small businesses and increase the chances of clients coming back.   Don’t all customers love a well-oiled machine? Here are some key benefits. Streamlined Business Operations Wouldn’t it be nice to have all client information and communication in one place? Use small business booking software to give your appointments a central home to organize a workflow. Booking software helps you make sure that everything you need is kept in the same place, and it significantly reduces human errors and the risk of something getting lost along the way. The best part? Booking software actually enhances efficiency. Eliminate the need for manual tasks usually associated with scheduling by having a centralized platform for managing appointments and reducing administrative workload to ensure a more efficient operation. Automating the process significantly reduces the likelihood of errors, ensures accurate scheduling, and minimizes the impact of administrative mistakes. Increased Customer Satisfaction How much time do you wait for a human to respond to requests? Having convenience and accessibility for clients right at their fingertips means that they are more likely to have a better overall experience. People want to be able to go, go, go. Being able to effortlessly schedule appointments whenever they choose and receive automated reminders eliminates the need to wait for human response and leads to higher customer satisfaction and loyalty.  Skyrocket Your Revenue No-show appointments can be a significant challenge for small businesses, leading to lost revenue and operational disruptions. Using... --- ### The Best Appointment Scheduling Software for 2025 > Uncover the top appointment scheduling software for 2025 to optimize your time, reduce costs, and elevate your business growth. - Published: 2025-03-01 - Modified: 2025-03-17 - URL: https://www.daysmart.com/appointments/blog/best-appointment-scheduling-software/ - Categories: Blogs No matter the size of your business, nobody has time to manually schedule appointments all day. It should be easy for your customers to meet with you, but scheduling appointments can be a job of its own—on top of running every other aspect of your business. (Cue the overwhelm. )  Luckily, appointment scheduling software can rid you of scheduling-related headaches by digitizing and automating appointment booking. No more stressing about your schedule, so you can focus on serving your customers and employees instead.   The best appointment booking software will make the lives of you, your team, and your customers easier. To find the right solution, you need to consider factors like unique features, scalability, and the cost of scheduling software.   Of course, no one wants to waste their time and money by investing in the wrong tools. And with so many options available, knowing what software best fits your needs demands time and effort you may not have.   So, how do you decide which one is right for your business? Thankfully, it doesn’t have to be so scary. This guide will look at the different types of appointment scheduling software, critical features, some of the best software options to consider in 2025, and how to make the best choice for your business. Ready? Let’s begin! What is Appointment Scheduling Software? Appointment scheduling software aims to streamline businesses’ booking process. It acts as a central digital hub that automates and manages scheduling tasks, so that all team members can access it from their devices and stay updated as schedules change.   Some features that help businesses do this include: Accepting online bookings Managing calendars  Sending automated appointment reminders Tracking cancellations Processing payments Managing client information So, if your business makes money through appointments and scheduled services, you can benefit from appointment booking software, regardless of industry. Healthcare practices, salons, fitness classes, professional consulting firms, repair shops, tour providers, and more—so many businesses use appointment scheduling software to operate smoothly and provide high-quality services to their customers. How Can Appointment Scheduling Software Benefit Your Business? Booking appointments is necessary for nearly every business, but that doesn't mean it should take up the majority of your time. Adopting the right appointment scheduling software makes managing appointments simple and easy, so focus on what's important. Here are just a few benefits of appointment software:Increased Productivity  No one on your team should have to waste their skills solely on managing appointments.   Booking software helps everyone save time on scheduling. With automated capabilities, your business can spend less time correcting scheduling errors and playing telephone-tag with clients. With that time back, your team can focus on completing their most important tasks. Improved User Experience Your customers lead busy lives and want appointment booking to be easy. The best appointment scheduling software will offer online booking, giving clients 24/7 access to making appointments—no more standing in lines or waiting on hold over the phone. They can choose the frequency of appointment reminders... --- ### Best Online Appointment Scheduling Software for 2025 | DaySmart > Improve business management, reduce no-shows, and retain clients with online appointment scheduling software. Discover the best solutions and apps for 2025. - Published: 2025-02-27 - Modified: 2025-03-17 - URL: https://www.daysmart.com/appointments/blog/best-online-appointment-scheduling-software/ - Categories: Blogs, Uncategorized - Tags: appointment scheduling In the age of the internet, scheduling with pen and paper and waiting on the phone often takes WAY too long. Thankfully, online appointment scheduling software makes booking appointments easy for you, your team, and your customers. By transferring your booking process online, appointment scheduling software connects your whole team with your customers anytime and anywhere. With so many options, how can you possibly know which one is best for your business? Don’t stress! We’ve made it easy for you by putting all the information in one place. This guide will explore the best appointment scheduling software available, unpack the pros and cons of these solutions, and help you make the right decision for your business. What Is Online Appointment Scheduling Software? Let’s start at the beginning. Online appointment scheduling software uses a web-based system to automate your booking processes, working to streamline scheduling significantly. It enables your customers to book appointments online and get added to your calendar automatically. Easy peasy. Online schedulers help businesses eliminate unnecessary emails and phone calls and prevent double-booking, all while keeping your team’s calendars organized. And most online appointment scheduling software options include a booking website and/or mobile app options, so customers can schedule on their own time from wherever they are.  The Benefits of Using an Online Appointment Scheduling System  Scheduling software helps businesses run smoothly, keeping you, your employees, and, most importantly, your customers happy. Here are some of the biggest benefits of an online appointment scheduling solution: Reducing no-shows: Automated reminders via text or email make sure you and your customers are on the same page about appointments. If there is a problem, bookings can be rescheduled or canceled sooner rather than later, leaving you more time to fill that slot with another client. Improving staff efficiency: When customers book online for themselves, you don’t need employees constantly manning the phone or monitoring your inbox. They can put more time into what they’re best at and get more done. Driving revenue: With integrated online payment tools, you can get paid faster by accepting payments in advance, letting customers pay by credit card, and setting up automatic payments for recurring appointments.   Attracting and retaining clients: With convenient 24/7 access to online booking, customers can quickly get on your calendar. By simplifying your customers’ booking process, they’ll be more likely to book you again.   Who is Online Appointment Scheduling Software Best For?   Online appointment scheduling software makes the thankless job of appointment management easy.   It lets you and your customers communicate faster and stay updated on your bookings. Less waiting makes everybody happy! Appointment scheduling software is designed to help businesses of all sizes and industries connect with their customers more easily before, during, and after their appointments.   From small businesses to enterprise-level companies, all types of organizations can benefit from appointment scheduling software. Some industries that use appointment software most include: Spas and salons Gyms and fitness classes Healthcare and medical practices Consulting and professional... --- ### The Essential Enterprise Scheduling Software Guide > Learn how to find the best enterprise scheduling software for large-scale businesses and streamline appointment bookings with Daysmart Appointments. - Published: 2025-02-25 - Modified: 2025-04-25 - URL: https://www.daysmart.com/appointments/blog/enterprise-scheduling-buyers-guide/ - Categories: Blogs, EBOOKS - Tags: api, appointment scheduling, enterprise Download now to find perfect-fit software for your organization’s complex scheduling needs Large organizations often have unique challenges that standard scheduling software options can’t solve. This guide gives a clear breakdown of how to address your organization’s large-scale appointment scheduling needs. You'll find actionable solutions that will maximize your time and investment—all while increasing efficiency. This essential guide will help you: Pinpoint the drawbacks of outdated or inefficient scheduling processes that could be holding your organization back. Know why a robust API is crucial and what’s needed to ensure successful integration—from design to scaling capabilities. Understand your options and what to look for in software that is built for large-scale scheduling operations. Know specific questions to consider when choosing your next appointment scheduling platform. Maximize every dollar spent by effectively calculating the estimated return on investment (ROI) for a scheduling platform. Proactively manage change so the transition to your next platform goes smoothly for you and all teams impacted at your organization. Weigh the pros and cons of buying an enterprise-grade scheduling software system vs. building one from scratch. Complex scheduling challenges can have a clear solution. Download your guide to find the best path forward for your team. Fill out the form to Get Your Guide DaySmart - Enterprise Software Guide FinalDownload --- ### Best Scheduling Apps for 2025 | DaySmart > Find the best appointment scheduling app for small businesses. Improve your team’s efficiency and keep business booming. Learn more! - Published: 2025-02-20 - Modified: 2025-03-17 - URL: https://www.daysmart.com/appointments/blog/best-scheduling-apps/ - Categories: Blogs, Uncategorized Business owners have a lot on their plates, and navigating the ever-evolving landscape of technology can be daunting while you vigorously strive for better efficiency and organization. But a lot can be said about the power of technology. Choosing the right scheduling app, for example, can save countless hours of brain power, managing appointments, meetings, and schedules for you. In a world where time is money, scheduling apps are well worth the investment.   Let’s explore the dynamic world of appointment scheduling software and dissect the top contenders competing for the spotlight in 2025. From intuitive interfaces to robust features, we'll get into the intricacies that set these scheduling apps apart.   And, of course, we'll walk you through the best scheduling apps to consider for your business in 2025, providing insights into their features, pricing, and suitability for specific business needs. Why Do Businesses Need a Scheduling App?   In the internet age of business ownership, time is your most precious commodity, and proper organization is paramount. The need for a reliable scheduling app has become essential. Regardless of size or industry, all businesses grapple with the intricate balance of managing appointments, meetings, and employee schedules every day. Scheduling apps have become an indispensable tool tailored to streamline these processes, fostering increased productivity and saving valuable time along the way.   These digital organizers not only eliminate the hassles of manual scheduling but also empower businesses in many varied industries to optimize their workflow, minimize scheduling conflicts, and enhance overall efficiency.   With features ranging from automated reminders to real-time updates, scheduling apps are the secret weapon in the arsenal of forward-thinking enterprises aiming to stay ahead in a competitive landscape. Choosing the Best Scheduling App for Businesses in 2025  When starting the search for the best scheduling app, it’s imperative to take a strategic approach, rather than jump into business with the first scheduling app that crosses your path.   To help you do this, we'll start by unpacking a few key factors to look for—such as streamlining appointment scheduling, fostering community engagement, harnessing robust reporting tools, and minimizing no-shows—when choosing the best scheduling app for your business. Each factor plays a pivotal role in finding an app that seamlessly integrates into your unique business workflow.   Top Factors to Consider When Choosing a Scheduling App  We may sound like a broken record, but it can’t be overstated. Selecting the best scheduling app for your business is no small task.   When grappling with an essential decision like business software, there are a few considerations to keep in mind so that the software you choose is a perfect fit for your unique needs. The software or app you choose should offer: Streamlined Appointment Scheduling When considering the many scheduling apps, one of the primary considerations is the software's ability to streamline appointment scheduling.   Look for an intuitive and user-friendly app that allows clients and staff to navigate and manage appointments easily. The efficiency gained from seamless... --- ### Best Healthcare Scheduling Software for 2025 > A comprehensive guide to help you identify the best healthcare scheduling software for your organization. Learn more today! - Published: 2025-02-07 - Modified: 2025-03-17 - URL: https://www.daysmart.com/appointments/blog/best-healthcare-scheduling-software/ - Categories: Blogs, Uncategorized - Tags: healthcare Healthcare delivery has changed drastically since the pandemic. Healthcare practices that haven't embraced this evolution are falling behind fast.   Imagine Dr. Mercer, a dedicated physician grappling with the challenges of a bustling medical practice. They’ve had two staff leave in the past quarter, administrative tasks are falling behind, and there are still many patients to serve!   Faced with frustration and feeling overwhelmed, Dr. Mercer looks for a solution to alleviate the strain on staff, increase efficiency, and enhance patient satisfaction.   Enter healthcare scheduling software—a game-changer that enables practices to eliminate phone calls and manual appointment reminders. Healthcare scheduling software streamlines communication and allows practices to put more time back into what matters most: patient care. Within weeks of implementation, Dr. Mercer witnessed improved staff morale and patient engagement. The software has wholly automated appointment scheduling, sending timely reminders and giving patients the autonomy to manage their appointments online. This not only lightens the workload for Dr. Mercer’s admin team but also provides a less stressful patient experience. Dr. Mercer’s story doesn’t have to be a fable. The best healthcare scheduling software can increase efficiencies for your own practice or medical clinic. This guide will evaluate the significance of healthcare appointment scheduling software, the diverse functionalities available, and the top patient scheduling systems available today. What is Healthcare Scheduling Software? Healthcare scheduling software makes appointment management easier for everyone. But how exactly does it work?   At its most basic, healthcare scheduling software is a digital platform that automates appointment booking and management. When used correctly, this software optimizes operational workflows, reduces administrative burdens, and enhances the patient experience.   By leveraging cutting-edge technology, this software can automate many of the more odious aspects of the appointment scheduling process, including appointment booking, rescheduling, cancellations, and reminders.   Beyond this, some healthcare appointment scheduling solutions offer robust features such as patient self-service portals, integration with electronic health records (EHR) systems, and real-time scheduling updates, optimizing operational efficiency and improving patient outcomes. Types of Healthcare Software for Scheduling Not all healthcare software is created equal, and no business can get by using only one kind of software. To simplify your search, it’s best to think of healthcare scheduling software as falling into one or more of the following four buckets. Medical Practice Management Systems Medical practice management systems (MPMS) specialize, unsurprisingly, in managing medical practices, including appointment scheduling, billing, EHR management, and administrative tasks. These systems integrate with other healthcare IT systems, ensuring smooth data exchange and workflow automation. Additionally, medical practice management systems include features facilitating revenue cycle management like claims processing, insurance verification, coding, and patient billing. Plus, these systems help healthcare providers adhere to regulatory requirements and generate reports for performance monitoring, quality improvement, and financial analysis. Patient Scheduling Platforms Patient scheduling platforms, on the other hand, are client-facing software solutions. These online appointment booking platforms let patients schedule appointments from anywhere, eliminating the need for phone calls or in-person visits. This software can provide real-time... --- ### Customer Spotlight: Miles of Golf - Published: 2024-08-26 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/customer-spotlight-miles-of-golf/ - Categories: Success Stories "Golf, plain and simple, is the best game on earth,” says Connor Dillon, General Manager of the Ann Arbor location. "We strive to help people play better and have more fun. " This passion is evident in everything the Miles of Golf team does, from the well-kept facilities to the personalized club fitting services. Miles of Golf has been using DaySmart Appointments, formerly known as Appointment Plus, for over 15 years. “We liked that our unique needs in a scheduling software were met with a user-friendly and affordable platform,” Connor explained. The customizable scheduling options and scheduling exemptions are especially useful in Miles of Golf’s operations, making customer scheduling straightforward and keeping their staff well-informed about when and where they need to be. Running a business that changes with the seasons can be tough, but DaySmart Appointments has helped Miles of Golf manage these changes easily. "Our business is somewhat seasonal. DaySmart gives us the opportunity to expand and reduce our schedule as demand is needed,” Connor shares. “DaySmart allows us to efficiently staff our business and manage the ebbs and flows of a constantly changing industry. "For new business owners in the golf industry, Dillon offers this advice: "Golfers are a passionate group. Operating efficiently and providing great customer service are key. " By using DaySmart Appointments, Miles of Golf continues to improve their operations, providing excellent service and experiences to golf lovers all year long. Their story shows how the right tools and a genuine love for the game can lead to business success. About DaySmart Appointments We are helping businesses streamline managing and booking appointments to serve their clients better while saving time spent on administrative tasks. Request a demo and learn how we can simplify appointment booking for your business! --- ### Streamlining the Booking Process to Increase Small Business Productivity > Cost-effectively acquire and retain more fitness customers by monitoring marketing campaign ROI using these key metrics and strategies - Published: 2024-08-09 - Modified: 2024-07-22 - URL: https://www.daysmart.com/blog/streamlining-the-booking-process-to-increase-small-business-productivity/ - Categories: Blogs, Uncategorized We've all been there. Trying to book a new fitness class, tickets to see our favorite band, or maybe even a styling consultation at a retail store. We want it to be quick and easy. Instead, the process is clunky, there are way too many steps, and sometimes we get so annoyed that we just give up. Now, it's not just frustrating for us customers. Businesses (especially those smaller ones looking to grow) feel the pain, too. But what if there was a way to fix all that? Well, we've got some good news for all you small business owners out there: there is, indeed, a better way to handle the booking process. Here’s a complete lowdown on how to do just that. Benefits of Streamlined Booking Systems An online booking system is a digital tool that lets your customers book appointments, tickets, or services online, without the added stress of those long phone calls or those back-and-forth emails. It's similar to having a 24/7 receptionist who never sleeps. 94% of US customers want online booking and are switching to providers who offer it. So let’s talk about some of the awesome perks of having a streamlined booking system. Enhanced Customer Experience People everywhere want the option to book online. That’s true both in the United States (as we showed you above), but also across the pond, in countries such as the UK.  Image sourced from bookinglive. com In fact, 69% of UK customers want the option to book online. Even more when we're talking about our tech-loving, TikTok-scrolling Gen Z crowd—they practically live online! With an online booking system, your customers can book their appointments or tickets whenever and whenever they want, without having to wait for “standard” business hours. The bottom line? A smooth, seamless experience that makes customers happy. Increased Employee Productivity We mentioned earlier that a streamlined booking system doesn't just benefit your customers—it helps your team out, too. With a streamlined online booking system, your staff spends less time juggling phone calls and managing schedules. Instead, they get to focus on what they do best, delivering the service you hired them to provide. No more double-bookings for personal training sessions or last-minute cancellations messing up their yoga flow. Better Data Management and Analytics Your booking system does a lot more than just booking appointments. In the background, it's  quietly collecting a ton of information about your customers (their preferences, contact details, booking history), all neatly organized without you lifting a finger. What can you do with this data? Well, think of it as having the inside scoop on your customers. You might have a Pilates fanatic who loves morning classes and always books a spot for that popular 7am Friday class. Or a skincare lover who's all about facials and eager to try every new treatment you offer. When you've got this kind of intel, you can hugely personalize their experience.  What's more, if you have an ERP platform, DaySmart accommodates it so you can... --- ### Customer Spotlight: SAFEsky - Published: 2024-05-01 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/customer-spotlight-safesky/ - Categories: Success Stories From Side Hobby to Thriving Business: The Journey of Frederick Reitz's Fingerprinting Service In the aftermath of the post-9/11 security regulations, Frederick Reitz, who was working as a Security Manager for an airline, saw a demand for a pilot fingerprinting service. What began as a niche service for aviators soon evolved into a full-fledged business. Individuals began contacting Frederick via social media for fingerprinting needs in aviation and other industries such as state licenses or employment requirements. Over the years, Frederick's side hobby blossomed into a thriving enterprise. His company SAFEsky now spans three locations and marks its impressive 18th year of operation. With his growing business, Frederick relies on DaySmart Appointments to support his business’ top-notch customer service standards. With DaySmart, Frederick can effortlessly manage his offices from any location in the world, while ensuring the utmost security of client data. Some standout features he praises include the platform's ease for customers to change their own appointment times and DaySmart’s automatic reminder feature. “Over 90% of our customers book directly online, and never call or email us,” says Fredrick. “DaySmart manages our business and ensures that we have a full day of appointments. Individuals can select the service they need, and the customized response automatically sent from DaySmart ensures they bring the necessary documents. We also remind all the customers of their appointment time and the physical address and parking requirements. ” For Frederick, the most rewarding aspect of his job is the opportunity to connect with people from all over the world. As he reflects on his journey, Frederick emphasizes the core principles that have guided his success: Keep it simple. Stay organized. Safeguard client data. Above all, be friendly and do the best job you can every time, for every customer. About DaySmart Appointments We are helping businesses streamline managing and booking appointments to serve their clients better while saving time spent on administrative tasks. Request a demo and learn how we can simplify appointment booking for your business! --- ### 5 Customer Service Complaints Solved by User-Friendly Booking Software > The right software can be great for your business and your customers! Learn about common customer service complaints. - Published: 2024-04-24 - Modified: 2024-04-30 - URL: https://www.daysmart.com/blog/customer-complaints-solved-by-software/ - Categories: Blogs, Uncategorized When it comes to successfully running any business, most roads lead to customer satisfaction. This is even more true for small businesses. When your business runs well, your customers and clients are usually happy. When things get bumpy, customer satisfaction tends to drop. In many ways, customer satisfaction is a great way to measure how well your business is doing—no matter how complex your operations become. It's really that simple. But as you already know, “simple” doesn’t necessarily mean “easy. ”  The good news? There is a single solution that can fix multiple issues, make your customers happier, and help your business grow. That one thing is user-friendly booking software. It’s a powerful way to turn many common customer complaints into positive customer experiences—instantly. What does user-friendly really mean? If you’re unfamiliar with the term “user-friendly,” don’t worry. You don’t need to be a computer expert to understand what it means. Simply put, websites or software are user-friendly when they are easy to use. They feel simple—and getting things done is intuitive. You can quickly accomplish what you need to do without a lot of guesswork. Put another way, have you ever visited a website and found it difficult to use? Maybe the design made it feel confusing. Or the language and instructions weren’t clear. Whatever the reason, you had to struggle to do what you went to the site for in the first place. All of this is the OPPOSITE of what it means to be “user-friendly. ” Fact is, when the experience with software or a site is difficult to navigate, customers tend to be less satisfied with that business overall. The same goes for the software your staff and customers use. You can think of your booking software as a digital front-door to your business. A good experience there sets the tone for a great experience overall—and leads to more customer satisfaction, a boost in appointments, and opportunities for your business to grow. As a bonus, user-friendly booking software can deliver more than happy customers. It can make things easier, more streamlined, and efficient for you and your staff—so you can focus on delivering the best service and experience possible! And while each small business is different, turning customer complaints into customer satisfaction is key to every business’s success. So let’s look at the top five customer complaints and pain points user-friendly booking software can fix—and turn those frowns upside down. Customer Pain Point 1: Confusing Online Booking You never get a second chance to make a first impression, and a confusing booking process can quickly turn off potential clients—leading to abandoned bookings and a tarnished first impression. The crux of the issue lies in a design that doesn’t make things easy for your customer—and forces them to jump through unnecessary hoops. The result? They get frustrated. Or worse, they disengage completely. Consider a scenario where a client visits a booking website, only to be greeted with a cluttered look, vague instructions, and a confusing path... --- ### Integrated Payments: 5 Things Every Business Owner Should Know  > Looking to optimize your payment system? Get crucial insights and tips to enhance your business's financial operations. - Published: 2024-03-26 - Modified: 2024-03-26 - URL: https://www.daysmart.com/blog/integrated-payments-for-your-business/ - Categories: Blogs Owning and operating a business is more complex than ever. In addition to delivering the best for your customers and clients, competition gets fiercer all the time. You want to grow, but you also may not have all the resources, time, and team it takes to stay one step ahead.    Incorporating integrated payments with your business is a way you can stand toe-to-toe with the biggest players in your market, and it’s simpler than many business owners expect.    The fact of the matter is, if you aren’t incorporating a modern, seamless payment system in your business, you run the risk of falling behind.    The good news? It’s not too late to get up to speed.    The better news? Getting started right now can be simple, and the benefits of integrated payments can deliver exponential opportunities for growth, differentiation from competitors, and an exceptional experience for your clients and customers.    Read on to understand why customers today expect—and deserve—the simplicity and seamless experience integrated payments deliver. You’ll understand not just why your business should utilize integrated payments—but also the dangers of not using it.    Finally, you’ll learn practical steps to implement integrated payments, and hear from business owners who took the plunge—and reaped the benefits.    Let’s dive in and explore everything you need to know about integrated payments and why they are fundamental to growing a successful business.    Start by understanding what integrated payments are—and what they are not. The easiest way to explain integrated payments is this: it’s a way to handle payment processing for small businesses. But beyond simple point of sale transactions, it’s a system that enables you to accept electronic and card payments, and works directly with your business management software.    It’s not just about making checkout easier. It can help streamline many of your business operations and give you more opportunities for growth.    Simple Payments: Clients can pay for services and products directly through your website, app, or in your store. That means a faster, easier customer experience that’s consistent online, offline, or on the go.   Inventory Management: Every transaction can automatically update your business's inventory. So keeping track of what you have in stock—and what you need to order—is simpler than ever.   Data Insights: See what’s selling, and what’s not. Gain insights into what your customers and clients want more of—and make informed decisions that translate into growth.   For fitness centers, this could mean managing membership payments, and seeing what classes your members want more of. For a vet, integrated payments can help you understand patient lifetime value—and clearly track revenue per visit. For a spa, it could result in streamlined bookings and staffing—and more satisfied clients. .    No matter what your business offers customers and clients, integrated payments can make your systems run more smoothly.    And while some small businesses may want to avoid credit card processing fees, but it’s important to look at the big picture. When... --- ### 3 Reasons Why Clients Aren’t Booking with Your Business and How To Fix It  > Daysmart Pet shares three reasons why clients aren’t booking with your pet care business and the steps you can take to fix them. - Published: 2024-03-13 - Modified: 2024-03-13 - URL: https://www.daysmart.com/blog/3-reasons-why-clients-arent-booking-with-your-business-and-how-to-fix-it/ - Categories: Blogs There’s nothing like seeing a full calendar of client bookings. Busy periods of your schedule mean you’re at the top of your game, your employees are giving their all, clients are happy, and revenue is rolling in.  But what do you do during the slow periods when you open your schedule and see a whole lot of nothing? To help, we’ve got three reasons why clients aren’t booking with your business and the steps you can take to fix them. 1. Ineffective Online Presence Never underestimate the impact that your website and online listings can have on your small business. Your website serves as a vital platform for engaging with potential clients and providing them with the precise information they seek. From showcasing your services and pricing to offering a seamless appointment booking process, it all boils down to ensuring a seamless user experience that leaves clients satisfied and eager to choose your business. Having a user-friendly and mobile-responsive website is key to increasing appointments booked. In fact, 82% of clients use mobile devices to book appointments. If they can’t easily make an appointment on their phone, they’re going look for a business that does. Once they find your website or online listing, is the information listed there correct and current? Incomplete and out-of-date information is another roadblock to client bookings. Trying to book a service that is no longer available or seeking days and times that have since changed will cause clients to go elsewhere. Your online reputation matters as well, reviews can be one of the biggest setbacks - or a great leg up - for many businesses It’s common for reviews and ratings to appear in an online search, and they are pulled from social media and business listings sites. If you’re not using reputation management tools to leverage reviews, clients may look elsewhere when they can’t find recommendations. 2. Inadequate Marketing and Promotion Marketing goes hand-in-hand with your online presence and its ability to drive client bookings.   Are you using your online and community presence to promote awareness and visibility? Coming up with marketing promotional strategies is helpful, but not having the right tools for execution and follow-up will make these efforts more challenging. Social media is key for business growth. If you’re not posting photos and videos of the work you do, the trends you’re following, and the knowledge you possess, you won’t be noticed by clients in your community. Scroll down for marketing solutions and recommendations. 3. Subpar Customer Experience  The customer experience is a key factor in whether or not they’ll come back. Small business owners have the unique challenge of finding unique ways to create positive experiences for everyone who walks in the door. Customers want a personalized, customized experience when they book an appointment. They want staff to acknowledge their individual preferences and expectations, resulting in a service that’s tailored just to them. Lack of soft skills and the ability to build relationships add to the experience, making it... --- ### How to Advertise Your Business Locally > Daysmart Software provides several ways to build an audience for your local business, and marketing strategies to target locals. - Published: 2024-03-13 - Modified: 2024-03-13 - URL: https://www.daysmart.com/blog/advertising-small-business-locally/ - Categories: Blogs If you own a small business, you know how important it is to develop a relationship with local customers. Building a relationship with the locals is essential for continued business and growth; for any small business. After all, if people who live nearby aren’t visiting their local businesses, why would others from further afield make the trip? Unfortunately, advertising locally is not as simple as you might hope. However, once you understand how to implement effective advertising, the results you will see will be monumental. Suppose you can successfully separate your offering from the competition and engage with your local customers. In that case, you will see plenty of knock-on effects, such as more business, more positive reviews, and even some more customers that are not local. This article will guide you on how to advertise your business locally to good effect and help you continue to grow and build your brand. Key takeaways for your business From this article, you will learn the following: How to create marketing campaigns that resonate with your local customers and help you stand out from the competition. You can employ a range of digital and physical marketing tactics to experience more local business from local customers. Any business can use several free and cost-effective marketing tools, regardless of size or marketing budget. Ways You Can Promote Your Local Business Start a Company Blog Developing a company blog is one of the most effective marketing strategies available to you. Not only is blogging completely free to execute, but it can also lead to several new potential clients discovering your business. By writing plenty of blog content surrounding your industry, you will show potential customers just how knowledgeable you are about the field, and it will build your trust and reputation. Not only that, but Google’s ranking system will also take note. If your content is deemed insightful, engaging, and beneficial, your business will appear at the top of the rankings when local people search for businesses near me them. However, to achieve this success, your content must be more thought out than simply writing about industry-related topics you anticipate people are searching in Google. To ensure your content has a true impact on where your business ranks on Google, you must implement a search engine optimization (SEO) strategy. An SEO strategy includes keyword research, highlighting which topics are constantly searched by your target audience, which you can then use to write content that answers their query. Google values content that solves users’ questions and offers them useful guidance. There are plenty of free keyword research tools that you can use to map out your blog content, or you can use more advanced tools like Ahrefs, SEMRush, and SurferSEO if they fall within your marketing budget. Understanding what your target audience is looking for online is the first step toward building content that will lead to traffic and new local customers. Keep Your Social Media Channels Updated Once you have spent time crafting the perfect blog... --- ### Prepare your practice for the influx in appointment scheduling this flu season > As flu season begins, one of the best ways to lighten the workload of your practice is to use a high performing scheduling software. - Published: 2023-11-16 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/appointment-scheduling-this-flu-season/ - Categories: Blogs, Uncategorized - Tags: appointment scheduling, flu, flu season, influenza, scheduling appointments, vaccines As autumn-lovers happily set up their carefully selected gourds, cinnamon-scented pine cones, and other fall decor, many will also be pulling out the jumbo tissue boxes, cough drops, and cold and flu medicines from last year’s supply — or they’ll be heading to the pharmacy to reload the arsenal. America’s favorite season can also be one of the most dreaded times of year, perpetually associated with the impending arrival of illnesses we all try to avoid.   While it’s too soon to tell if reports of flu intensity in the Southern Hemisphere will become what the Northern Hemisphere should expect this year, the fact remains: it’s flu season. Whether your patients are taking precautions or looking for resolutions, you’re going to see a lot of them this season and deep into the winter months.   In this blog we’ll help you prepare your practice for the influx in patient demand and increase in appointment scheduling. Before patients start scheduling appointments, take these steps to get ahead   With every year that passes, effectively preparing for the surge in patient visits during flu season certainly has its challenges. But with the right resources in place, you can get your practice well-prepared for what’s to come.   Below are strategies to help you better plan for and manage patient demand this flu season. Lean into online appointment scheduling As the stacking of your schedule begins, one of the best ways to lighten the administrative workload of your practice — and also make it easier on your patients — is to implement and encourage online appointment scheduling. By moving the majority of your scheduling from phone calls and putting it in the hands of your patients through your website or app, your team can easily streamline your practice’s scheduling management. Appointments will get scheduled and your team will only spend a fraction of the time managing the process.   Giving your patients the control to make appointments and submit changes on their own time — with 24/7 access — offers a better, more convenient experience than having to deal with long hold times and count on call-backs. When selecting your ideal healthcare appointment scheduling software, look for one that offers a user-friendly interface for your patients, so they can easily view availability of your practice by location, time, and appointment type. Prioritize your practice’s time management  As you start to save time on scheduling appointments with online tools, further harness the ways in which you can automate other administrative tasks, too — like handling appointment reminders. Take the responsibility of calling every patient with an upcoming appointment off of your team’s plate and lean into a healthcare scheduling software that offers capabilities like automated email and text reminders.   By offloading manual admin tasks and freeing up time for your team, together you can more readily focus on patient needs, giving them the time and attention they deserve. When looking for the right healthcare scheduling software\, also consider one that enables seamless integration... --- ### Streamlining Your Open Enrollment Process   > Use Daysmart Appointments to streamline your open enrollment process, you won't regret it. - Published: 2023-11-01 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/streamlining-your-open-enrollment-process/ - Categories: Blogs Open enrollment, also known as benefits enrollment, is a crucial annual event for employees and employers alike. It's the period during which employees can select, change, or renew their benefits, such as health insurance, retirement plans, and other perks offered by their employers. For insurance companies, facilitating a smooth and efficient benefits enrollment process can lead to increased customer satisfaction and loyalty. We spoke with DaySmart Software’s Benefits and Operations HR Manager, Alisha VanTiem, to hear her insight into the open enrollment process and what insurance companies can do to make this time easier for themselves and their clients.    If you’re more of a visual learner, view our infographic instead.  Stay Relevant, Companies Start Shopping Early  We know that open enrollment typically occurs on an annual basis and provides employees with the opportunity to select or modify their coverage options. While most companies have their open enrollment starting in the fourth quarter, they started shopping for benefits many months prior. When asked about her shopping patterns VanTiem stated, “In many ways, companies are shopping for benefits all year round. I’m continuously looking at the market to see what’s new, uncover trends, and explore new products. ”   This means benefit companies need to regularly communicate with their audience all year to stay relevant and top of mind. Once HR professionals start shopping around, you want them to think of your business first.  Keep Doing What Companies LoveWhen working with insurance companies, benefits managers like Alisha look for a slew of traits like:   Tailored solutions and customized benefit plans to meet specific needs.   Expert guidance and valuable insights to employers and employees.   Efficient communication to ensure a seamless process.   Dedication to their role and providing workers with high-quality care.   A concrete way to effectively communicate and show dedication in your role is to schedule the needed time to go over vital details and answer questions. Integrating your schedule with multiple businesses can be tricky but a business management solution like DaySmart Appointments makes the scheduling and follow-up process simpler.    This can also make your company stand out as a brand that prioritizes providing value as VanTiem told us in this story, “This year a potential carrier made time to talk with me and my team about their business model and what sets them apart. I think it’s telling when an insurance company will make time for that. ” She also got to learn about their support team and the resources that they offer employees first-hand, which is a helpful component of these conversations.   Still, the best part about the process comes down to affordable solutions and bountiful options.  And Stop Doing What Companies Find Frustrating   Enhancing the benefits enrollment process is simple; find the areas of improvement and, you guessed it, improve them.   According to Alisha, the number one area of improvement was transparency. “We’re already seeing improvements in this area with increased pricing transparency as well as accessible tools that allow members to... --- ### A New Era of Scheduling > Online scheduling software is an important modern solution that streamlines the scheduling process, learn more from Daysmart Appointments. - Published: 2023-08-24 - Modified: 2025-03-10 - URL: https://www.daysmart.com/appointments/blog/a-new-era-of-scheduling/ - Categories: Blogs In today's fast-paced world, where convenience and efficiency reign supreme, traditional methods of appointment scheduling are no longer cutting it for modern enterprises with complex scheduling needs. The age-old scenario of customers calling in to book appointments with representatives juggling paper calendars or digital tools like Outlook and Google Calendar might have worked in the past, but those methods are riddled with limitations that hinder scalability, cost-effectiveness, and customer satisfaction. Enter the era of enterprise scheduling software—a transformative solution designed to address the shortcomings of traditional scheduling and usher in a new era of streamlined operations. The Drawbacks of Traditional Scheduling While traditional phone-based appointment booking was once the norm, it's now showing its age in the face of evolving customer preferences and technological advancements. The challenges of this approach include: Expense and Scalability: High-volume operations require an overwhelming number of staff to manage appointment bookings, leading to exorbitant costs. Integration Issues: Often, the tools used for appointment scheduling aren't tailored for enterprise needs, and they struggle to integrate seamlessly with other systems, potentially compromising security. Customer Convenience: Customers today expect the freedom to book appointments at their convenience, and the rigidity of traditional methods can't keep up. Outdated Methods: Despite its familiarity, the classic method of booking appointments is becoming obsolete in the face of more modern and efficient alternatives. The Preference for Online Booking The shift towards online scheduling is not just driven by businesses; it's also a reflection of customer preferences. A whopping 67% of individuals prefer to book appointments online, underscoring the importance of offering customers the convenience they seek while aligning with modern expectations. Embracing Online Scheduling Software Enterprise businesses are finding their solution in enterprise-grade online scheduling software. This innovative technology offers numerous benefits, including: Customer Self-Booking: Empowering customers to book appointments themselves enhances their experience and reduces the workload on staff. This shift towards self-service aligns with the modern customer's desire for convenience and autonomy. With online scheduling, customers can view available time slots, select the one that best suits them, and confirm their appointments—all without the need for a phone call or email exchange. This not only improves customer satisfaction but also frees up valuable staff time. Quick Implementation: Implementing an enterprise scheduling system can take just a few weeks, as opposed to months for in-house solutions. Developing a custom appointment scheduling solution in-house can be a time-consuming endeavor, often requiring several years of development, testing, and refinement. In contrast, enterprise-grade online scheduling software offers a ready-made solution that can be tailored to an enterprise's specific needs within a significantly shorter timeframe. This agility is crucial in a rapidly evolving business landscape. Customer Engagement: Modern scheduling software creates opportunities for enhanced customer engagement and brand promotion. With online booking platforms, businesses can customize their branding and messaging, reinforcing their brand identity throughout the customer journey. Moreover, offering customers the flexibility to book appointments at their convenience strengthens the overall customer experience, fostering loyalty and positive word-of-mouth referrals. Navigating the Buying Process... --- ### Empowering Diverse Businesses: Why Every Industry Can Use DaySmart Appointments > Daysmart Appointments serves diverse businesses and has general business features that will optimize any business. - Published: 2023-08-09 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/case-study-empowering-diverse-businesses/ - Categories: Success Stories Today you can find plenty of options on the market to manage your calendar. From lightweight options like Calendly to more enterprise solutions like BMC Software, it can be hard to find the right match for your particular business. At DaySmart, we believe that you shouldn’t have to choose between streamlining operations, improving efficiency and staff retention, or creating the best customer experience possible. Whether you’re an expanding franchise, a fast-growing small business, or even a government agency. Keep reading to learn how we’ve helped a variety of businesses wrangle their calendar and grow their business! Business A: Streamlining Operations Across Multiple Locations Business A, a thriving franchise business, was challenged in getting their 200-plus locations on the same page. Since franchises can run independently of each other, some locations used paper calendars to schedule appointments while others used forms, and neither method was working. The locations that used paper calendars faced many scheduling errors due to illegible handwriting, and locations that used forms would have issues with double booking when their teams would manually import data into the online calendar. Customers and employees were frustrated with these processes, and that’s when the CEO knew it was time for a change. When asked about choosing DaySmart Appointments the CEO stated, “Each franchise has a unique way of running their business, meaning their scheduling process and needs were unique to them. We needed a solution that would allow each franchise to customize their appointment scheduling process and provide a holistic view across locations. ” We were able to help Business A by giving them the ability to gather consent forms and payments before the customer arrived, adjustable appointment lengths and quantities based on available resources, and direct integrations with other software solutions they’re already happy with. After switching to DaySmart Appointments, more customers utilized the online booking feature which led to a 100% increase in appointment bookings. Additionally, the staff was able to save time and focus more on larger projects that could push their franchise location forward. Business B: Elevating Customers and Staff with Software Like some of Business A’s locations, Business B was also using paper and pen to schedule their appointments. Once they grew to 2 locations and increased their employees, they knew they needed business management software that could enhance their visibility into both locations and optimize their staff’s time. Using DaySmart Appointments helped Business B serve 21,000 customers (about the seating capacity of Madison Square Garden) and book over 500 appointments a month due to the online booking feature. Customers were able to book appointments online up to three months in advance and make reoccurring appointments up to a year in advance which led to a noticeable increase in customer satisfaction and retention. This improvement coupled with the waitlist feature helped Business B’s calendar stay fully booked, resulting in decreased calendar gaps and increased revenue. Our software also increased the staff’s satisfaction. Instead of having to leave reminder calls to clients and staff at the... --- ### How Appointment Booking Solutions Can Boost Revenue > DaySmart Appointments is revolutionizing appointment booking processing with our easy-to-use appointment scheduling solution. - Published: 2023-07-21 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/how-appointment-booking-solutions-can-boost-revenue/ - Categories: Blogs Did you know that approximately $150 billion of potential revenue per year is lost from just patients missing medical appointments? Here’s an interesting healthcare case study: after testing a new appointment reminder strategy, Any Lab Test Now was able to double the number of bookings at their franchises, which now have the ability to book throughout the day without employee bandwidth being needed. The medical industry isn't the only one missing out on revenue due to appointments. With 37% of customers finding online booking pages from social media, 31% from web referrals, and 28% from direct referrals, companies of all sizes can utilize online booking solutions to boost revenue by decreasing no-shows and creating a better customer experience. Let’s look at four ways appointment booking solutions can be used to help skyrocket your revenue: Instantly Realized RevenueAutomated Appointment RemindersSocial Media ProfilesCustomer Review Sites24/7 Booking 1. Instantly Realized Revenue Your employees schedule may be booked, but are you sure everyone is going to show? When a customer makes an appointment with no deposit, you and your employees plan their day without an assurance that the appointment will be completed. By adding online booking with integrated payments, you can accept deposits or even full payment on the front end, ensuring that you spend your time doing what you love, and not chasing down missed revenue or no-show appointments. 2. Automated Appointment Reminders Sending automated reminders about upcoming appointments has proven to positively impact appointment attendance. Research from the Department of Primary Care and Social Medicine at Imperial College London found the no-show rates were 38% lower for the patients who received a text reminder verse those that didn't. The study also concluded that automated reminders are more cost-effective than traditional appointment reminders and require less administrative work. By sending out a short message to remind your customers about their upcoming appointment, you can be more sure when forecasting revenue and understanding the amount of time needed to complete upcoming appointments. You can even personalize these messages to match your business's tone, adding a nice touch to your communications. 3. Social Media Profiles Social media is one of the fastest-growing ways customers find businesses. You can integrate online booking systems into your social media pages to make it convenient for platform users to schedule appointments directly from your page. Who wouldn't want to book an appointment with the business they see across all of their friends' profiles? By reducing the steps required for booking, you can encourage more people to secure appointments. 4. Customer Review Sites Over 50% of customers select a business based on seeing positive ratings and reviews online. Add a "discover more" call to action (CTA) to your review profiles or a "contact us" CTA that is directed to your scheduling solution to give prospects an accelerated path to getting time on your calendar. 5. 24/7 Booking The most popular booking time for medical appointments is Sundays from 4:00 pm to 8:00 pm. The most glaringly obvious fact? Off... --- ### Accelerate Your Automotive Company with DaySmart Appointments > DaySmart Appointments is revolutionizing booking processing to simplify processes for the individual automotive company. - Published: 2023-06-30 - Modified: 2025-04-25 - URL: https://www.daysmart.com/appointments/blog/webinar-accelerate-automotive/ - Categories: Webinars Take a look under our hood! 🚘 See how you can improve operations at your automotive company with online appointment booking. In less than 30 minutes, you'll learn how DaySmart Appointments can help you: 🚗 Streamline your scheduling to improve customer satisfaction and staff productivity 📈 Discover service demand trends to allocate resources and inventory better 💨 And more! Recording: Accelerate Your Automotive Company with DaySmart Appointmentshttps://youtu. be/tc7jMhKAvUcTake a look under our hood! 🚘 See how you can improve operations at your automotive company with online appointment booking. In less than 30 minutes, you'll learn how DaySmart Appointments can help you: 🚗 Streamline your scheduling to improve customer satisfaction and staff productivity 📈 Discover service demand trends to allocate resources and inventory better 💨 And more! --- ### Turn Appointment Management into an Amazing Customer Experience > The appointment management system can be complicated, but use Daysmart Appointments to make it easier for your customers. - Published: 2023-06-30 - Modified: 2025-04-25 - URL: https://www.daysmart.com/appointments/blog/webinar-amazing-customer-experience/ - Categories: Webinars Any Lab Test Now's CEO, Clarissa Bradstock had a goal - improve the customer experience. Learn how she achieved it and improved revenue, customer loyalty, and business operations by integrating appointment management software with a text marketing solution. Recording: Turn Appointment Management into an Amazing Customer Experiencehttps://youtu. be/WVJtZS5IH4kAny Lab Test Now's CEO, Clarissa Bradstock had a goal - improve the customer experience. Learn how she achieved it and improved revenue, customer loyalty, and business operations by integrating appointment management software with a text marketing solution. --- ### Queuing with Appointments - A Wholistic Approach to Managing Resources and Maximizing Productivity > Virtual line queuing and appointment booking systems should exist together for ease of use; with Daysmart Appointments, they do. - Published: 2023-06-30 - Modified: 2025-04-25 - URL: https://www.daysmart.com/appointments/blog/webinar-queuing-with-appointments/ - Categories: Webinars Learn how to manage your resources better and maximize productivity by removing the gap between your queuing and appointment booking systems! In this webinar, Nemo-Q and DaySmart Appointments will share how integrating our solutions has strengthened how companies do business with their customers. Recording: Queuing with Appointments - A Wholistic Approach to Managing Resources and Maximizing Productivityhttps://youtu. be/NkvYz-H1djELearn how to manage your resources better and maximize productivity by removing the gap between your queuing and appointment booking systems! In this webinar, Nemo-Q and DaySmart Appointments will share how integrating our solutions has strengthened how companies do business with their customers. --- ### SMS Marketing: How to Craft Your Privacy Policy and Terms & Conditions > DaySmart Appointments gives you the latest on creating Privacy Policy and Terms & Conditions statements for SMS marketing. - Published: 2023-05-19 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/sms-marketing-how-to-craft-your-privacy-policy-and-terms-conditions/ - Categories: Blogs What Is SMS Marketing? SMS marketing, or text marketing, is the abbreviated term for short message service marketing. It is a digital marketing tool consisting of bulk text messaging that can be used to send information about discounts, promotions, informational updates, and other special offers directly to your customers’ mobile phones. With DaySmart Appointments, your business can integrate SMS messaging into your client database to send appointment reminders and text marketing campaigns directly to your customers. Why Use SMS Marketing Campaigns? SMS marketing offers the ability to reach customers instantly and allows them a chance to respond quickly and in real time, making it easier to gain attention through actionable and urgent messaging that encourages the audience to respond. If you use SMS marketing, it is important that you are aware of and take the appropriate steps to comply with applicable anti-spam and privacy laws, and that you have a Privacy Policy and Terms and Conditions agreement on your website. Many businesses include links to these statements within their website footer so that customers can find them no matter what page they’re on. You might be thinking, where do I start? Here are some things to think about when crafting your Privacy Policy and Terms and Conditions agreement for SMS marketing to ensure you’re protecting your business and your customers' personal information. Privacy Policy If your business leverages SMS marketing, you’ll need to have a clear, up-to-date, and easily accessible Privacy Policy that informs users of the kind of information you collect and what you do with it, and whether you sell or share their personal information. Privacy: Include language that states that the mobile numbers you collect will not be shared with any third-party vendors and that all information is for internal purposes only. Consent: Add a statement around consent that says when customers electronically provide consent to you, they also provide consent for you to keep record of their information. You’ll also want to give details on how they consent (by providing you with their mobile number, by opting in to SMS messages, etc. )Opt Out: Provide clear instructions for your users to opt-out of messages. Adding “Reply STOP to unsubscribe” to the end of any automated messages can help avoid these messages from being blocked by carriers. Terms and Conditions Having an SMS marketing Terms & Conditions agreement is crucial in establishing the guidelines and obligations that customers abide by when utilizing your products or services. If your business is starting to leverage SMS marketing, it is important to include clauses relating to text messaging. Cost: Offer a statement disclosing that you will not charge your customers for SMS messages, however standard message rates may apply and they will need to contact their cellphone provider for more information. Frequency: Provide a statement explaining how often you have your SMS settings to send customers messages. This will give them answers to common questions they may have: “Will your customers receive more than one message for their appointment?... --- ### 7 Ways to Prevent Burnout in Healthcare Administration > Daysmart Appointments provides 7 ways to avoid burnout in healthcare administration and solutions to help employees already feeling burnout. - Published: 2023-02-21 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/7-ways-to-prevent-burnout-in-healthcare-administration/ - Categories: Blogs What exactly is burnout in healthcare? Burnout is defined by the WHO (World Health Organization) as the “syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed. ” (International Classification of Diseases). It’s important to note the addition of workplace as this was omitted in previous definitions. This gives the severity of workplace health a real nudge. Symptoms of burnout vary greatly among healthcare workers. Some experience insomnia, emotional exhaustion, apathy, and depersonalization. Others may become more restless and agitated—and be haunted by a nagging feeling that their efforts are simply not enough, no matter how hard they try. They may feel like an outsider watching their own life unfold outside of their control. A Gallup poll confirmed that, “Employees who strongly agree that they always have too much to do are 2. 2 times more likely to say they experience burnout very often or always at work. " In the healthcare business, this statistic is likely to be way, way higher. With high-risk patients, emergency situations, and regular overtime—it’s one of the more challenging fields. How does it make sense for staff who work in the healthcare business to be unhealthy? What happens when healthcare workers go through habitual and long-term burnout? They become less inclined to go the extra mile in their job and may resort to dangerous coping mechanisms such as substance abuse. Some people may skip meals altogether, whereas others may binge eat to cope with stress. Comorbid symptoms such as depression and anxiety are common. At the end of the day, burnout looks different for everyone. Burnout is just as physical as it is emotional—a real mental health condition of its own. It’s serious and can zap someone’s energy and happiness in a snap, which is why it’s critical to take steps to prevent it from creeping up on your staff. So, how do you recognize the signs of burnout within healthcare, specifically? Administrative staff who are burned out are more likely to call in sick, show up late to their shifts, seem impatient or negative, and suffer from otherwise unexplainable headaches or stomach problems. We’ll discuss how we can prevent burnout in healthcare administration workers and promote a culture of empathy and understanding. Let’s explore seven effective ways to prevent burnout in healthcare administration, starting with patient scheduling software: 1. Add Patient Scheduling Software Rather than spending countless hours serving only one patient at a time over the phone, scheduling software can improve your healthcare business by eliminating the need for calls. This will free up time in your healthcare administration team and boost your patients’ appointment attendance. A win-win for everyone involved in patient care. Your staff can now focus on more urgent responsibilities and free up time that would’ve been consumed by phone calls. With 85% of US adults using smartphones, which make up 47% of web traffic, It’s a no-brainer to have the option for SMS appointment updates. A simple text prompt on a cell phone... --- ### How Healthcare Scheduling Software Can Lead to Healthier Patients > Make sure your patients are receiving better care by utilizing Daysmart Appointment's healthcare scheduling software. - Published: 2022-11-28 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/how-healthcare-scheduling-software-can-lead-to-healthier-patients/ - Categories: Blogs Each year in the U. S. , missed medical appointments cost the healthcare industry $150 billion in revenue. Not only is this costly for medical providers, but for patients themselves, it can also be bad for their health in the long run. Healthcare facilities are facing a shortage of skilled workers. It's becoming increasingly more difficult to manage patients and appointments effectively. How can one bridge this gap and provide a better experience for both patients and healthcare workers? The answer is healthcare scheduling software. Healthcare scheduling software can help healthcare businesses manage patients and the ins and outs of day-to-day medical center operations. Want to know more about the benefits of using healthcare scheduling software for your medical practice? Keep reading below to discover further solutions. Healthcare Scheduling Software Offers More Convenience 52% of medical practices spend an average of 10 hours per week confirming and scheduling appointments alone. But this isn't always an effective system. With healthcare scheduling software, you're offering patients a convenient system that they can rely on. Patients aren't tied to certain medical office operating hours. They can access the scheduling feature 24 hours a day, 7 days a week, unlike traditional phone scheduling methods. Patients don't need to worry about being put on endless holds while receptionists field multiple medical office calls. They won't have their calls dropped if they need to be transferred to another department for appointment making. Patients who need to make appointments tend to dread engaging in phone calls to their medical office. They will often put off certain appointments because of this. Skipping scheduling necessary appointments due to hassle can have a negative impact on patient health. Healthcare scheduling software lets them do it easily online. They also have the benefit of scheduling when it works best for them. They can check their schedules at home at their leisure and be sure that the appointment doesn't conflict with other commitments. Offering patients scheduling convenience benefits patient health. It will help them keep up with their required medical appointments. Reduces No-Show Appointments and Cancelations No-show appointments and cancelations are bad for the bottom line of your healthcare business. Patients who forget a scheduled appointment date or time will miss it altogether. This creates a huge gap in your appointment book. Each unfilled slot is one big, wasted set of resources set aside specifically for that appointment. Multiple missed appointments can eat away at your precious time and energy. Without a full appointment book, you're losing out. Healthcare scheduling software can help you keep appointments booked. It can send out appointment reminders via email or text services. Patients can confirm their appointment through the notification. There's no confusion about if they accidentally wrote down the wrong day or time. The automated reminders will inform them of the right information. 72% of patients believe that healthcare scheduling software helps them keep their appointments. If patients can't keep their appointment, they can notify the office. When the medical office has more notice... --- ### Online Appointment Scheduling Increases Booking by 100% for Any Lab Test Now > “We have increased the number of appointments by 100% since using DaySmart Appointments online appointment scheduling..." Clarissa Bradstock - Published: 2022-10-27 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/increase-appointment-booking/ - Categories: Success Stories Any Lab Test Now™ is a franchise business that provides clinical, DNA, and toxicology laboratory testing directly to consumers. With a call center and over 200 franchise locations with a disjointed scheduling process, they knew it was time to look for a flexible scheduling solution that fit the unique needs of a franchise business. Keep reading to hear from Clarissa Bradstock, Chief Executive Office at Any Lab Test Now, to learn how they improved business efficiencies and created a better customer experience with the help of DaySmart Appointments. “We have increased the number of appointments by 100% since using DaySmart Appointments, and we are seeing appointments booked throughout the day. This was not possible before we started using the platform. ” - Clarissa Bradstock, Chief Executive Officer at Any Lab Test Now What challenges were you facing before you started using DaySmart Appointments? Clarissa Bradstock: Appointment scheduling was a disparate process across our 200-plus franchise locations. Some of the franchises were using paper calendars and others were using forms. Those who were scheduling with paper calendars would run into scheduling errors because they could not decipher the type of appointments that were taking place because the handwriting on the calendar was not legible. The locations that used forms would have their team manually import the data into the calendar, leading to double booking. We knew it was time to look for a centralized scheduling solution when we were about to roll out a call center that would help with appointment scheduling. Our goal was to find a solution that could share schedules across locations and allow real-time booking. Why did you choose DaySmart Appointments for your online scheduling software? Clarissa Bradstock: What stood out about DaySmart Appointments was the sophisticated scheduling system with a solid API. Each franchise has a unique way of running their business, meaning their scheduling process and needs were unique to them. We needed a solution that would allow each franchise to customize their appointment scheduling process and provide a holistic view across locations. We also have a variety of systems already in use that we wanted to integrate with, like our website and Textellent, which is our texting platform for appointment reminders, texts upon arrival, and text marketing campaigns. DaySmart Appointments gave us that capability. “Being a franchise business, not every location is set up the same way, but DaySmart Appointments allows them to set up their locations for their unique business. Some franchises are multi-location, and it allows them to manage all locations. ” - Clarissa Bradstock, Chief Executive Office at Any Lab Test Now How has scheduling changed since utilizing DaySmart Appointments? Clarissa Bradstock: Efficiency and customer experience have improved tremendously. We have increased the number of appointments by 100% since using DaySmart Appointments, and appointments are booked throughout the day. This was not possible before we started using the platform. More customers are making appointments online, which has helped staff prioritize larger projects and not focus on answering calls and emails... --- ### Choosing the Right Online Scheduling Solution for Your Business > Online scheduling can dramatically improve the amount of website enrollments to your business. Look into good solutions here. - Published: 2022-10-11 - Modified: 2025-04-25 - URL: https://www.daysmart.com/appointments/blog/choosing-the-right-online-scheduling-solution/ - Categories: Blogs You know you need a scheduling solution, but now what? Unlock this article for tips on preparing for meetings with potential scheduling vendors to ensure you find the right solution for your business. Appointment scheduling software has become a game-changer in customer experience. More customers are looking for flexibility in their options when interacting with businesses, and many are looking to book appointments before visiting. Leading to more incoming calls and emails for your staff to sort out. According to a Salesforce study: Time and experience are everything for customers and businesses alike. Through online appointment setting, companies can be more thoughtful about in-person experiences, plan and use resources more efficiently, and deliver a better customer experience. So, how do you choose an online scheduling solution partner that would fit your business needs? When you’ve narrowed down your options, go through these steps to help you choose the right partner. 1. Prepare a list of qualifying questions Come prepared for your demo session. Prepare a list of qualifying questions to ask to determine if they meet your requirements. What type of services will be included in the purchase? How customizable is the software? Can the software work seamlessly with other applications? This is a good time to bring up any features that you’ll need and communicate your expectations of how the scheduling solution will help your business. 2. Share real use cases for your business With the information that you’ve provided, the solution provider should be able to showcase the software’s capabilities during the demo session. Think about the usual hurdles your organization faces when dealing with appointments. Can the appointment scheduling software address these situations? A good vendor exceeds expectations. They act as your partner throughout the process to help you achieve your goals. An experienced vendor with extensive industry knowledge will be able to help you identify blind spots and other considerations when implementing the software. Pro-tip! Check with departments involved in scheduling to see if they have any needs a scheduling solution could solve. 3. Learn about their onboarding process The onboarding process is crucial after software deployment and should be covered during your vetting process. A good onboarding session will show your team how to navigate the software efficiently and provide them with the know-how to utilize the features immediately. The aim is to streamline the adoption of the software and help you achieve your goals—whether it’s improving customer experience, simplifying the appointment scheduling process, or increasing employee productivity and satisfaction. 4. Ask about the customer and technical support It can be overwhelming when adding new technology to your existing system. Therefore, asking about the support team when engaging with solution vendors is important. How does my team contact support? What hours is support available? Does help documentation exist? Their support team should understand the software and how it can address your business needs. A helpful support team should be responsible, knowledgeable, and ready to answer any questions you may have. They go above and... --- ### Is Your Appointment Scheduler Boosting Customer Satisfaction? > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2022-09-28 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/is-your-appointment-scheduler-boosting-customer-satisfaction/ - Categories: Blogs Do you struggle with customer satisfaction rates? Consider how you currently schedule appointments and if you use an appointment scheduler. The right scheduling tool can simplify the booking process to save time for you and your customers. Then, you can make the most of your time working with people. Read on to learn what to look for in an appointment management system. Simplify Communication If you schedule appointments over the phone or through an email thread, you may struggle to book people. In the case of a phone call, customers have to call you during your business hours. Someone then has to be available to pick up the phone and schedule. When you use email to schedule appointments, you can send emails at any time. However, you have to wait for your customers to get back to you. You may have to offer multiple appointment times, but those times may not work. Using an appointment scheduler can solve both of those problems. The scheduler can work at any time, so your customers can book their visit even when you're off of work. And you don't have to have the back and forth of an email thread. Utilize Preference Settings When you set up an appointment scheduler, you should choose settings to help increase customer satisfaction. You can set the scheduler to include your working hours so that people can't book appointments when you aren't available. Then, you can avoid double-booking yourself and having to cancel or move one of the appointments. You also don't have to worry about suggesting times only to have a customer not be able to come in. Your customers can look for times that work for them. If you have multiple providers or locations, you can also set different schedules for each. That way, customers can schedule an appointment with the person of facility they want, and you can adapt the schedule as your business changes. Custom to Your Business Some appointment booking tools take a one-size-fits-all approach. They may only have a few options when it comes to scheduling visits with your customers, and you might not be able to customize the program. However, customizing your appointment scheduler can help increase customer satisfaction. You can consider how long the appointments are and if you need your customers to bring any specific things. That way, you can streamline the appointment when your customer does arrive. You won't have to waste time asking certain questions or going over something that you can cover in your appointment scheduler. Be More Convenient If you have a lot of customers who work the same hours you do, it can be hard for them to schedule their next visit. They may need to step away from their desk or take time away from their lunch break. But with an appointment scheduler, your customers can book an appointment when they're free. If they're up early before work, they can get on their computer and schedule their next visit. And if they stay up late, they... --- ### What Makes a Gold Standard Customer Experience > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2022-09-26 - Modified: 2025-04-25 - URL: https://www.daysmart.com/appointments/blog/what-makes-a-gold-standard-customer-experience/ - Categories: Blogs Consider the changes that technology has brought—how it changes the way consumers live their lives and shop for products and services. Technology has made it easier to reach a large group of audience. In this white paper, we'll dive into: Three Key Components To Achieving A Gold-Standard Customer Experience How Leading Companies Leverage On Customer Experience To Push Growth Winning Customer Experience With Enterprise Level Online Scheduling Customer experience has taken the top spot in winning customers over, ahead of offers, features, and prices. While excellent customer experience can help bring your company to new heights, a bad one can easily derail all the effort you’ve made. According to Microsoft, 96% of consumers around the world noted customer service as an important factor when it comes to loyalty to a brand. Companies must invest in customer experience as it is a key driver for growth and profitability, with companies that excel in customer experience reporting 4 to 8% more revenue in their market. Companies with good customer experience also have better long-term customer relationships, which not only improves customer loyalty but also boosts morale and productivity among employees. Now more than ever, customers expect more from brands and businesses. Customer experience is now the new battlefield that companies must compete in to stay ahead of the competition. When done right, investing in customer experience can bring a strong return on investment. Today, many companies integrate online and offline experiences to meet new customer behavior and preferences. So, what makes a gold-standard customer experience, and how can you make sure your organization is excelling in it? 1. Three Key Components To Achieving A Gold-Standard Customer Experience 2. How Leading Companies Leverage On Customer Experience To Push Growth 3. Winning Customer Experience With Enterprise Level Online Scheduling3 Key Components To Achieving A Gold-Standard Customer Experience Good customer experience is common these days. While providing your customers with fast delivery, convenience, impeccable customer support, and seamless communication is excellent, they’re not enough. Customers are getting harder to please as they expect more and more from businesses. Here are three key components to creating a gold-standard customer experience and how they can help you gain a competitive edge for your organization. 1. Understanding How Consumers Live Their Lives Consider the changes that technology has brought—how it changes the way consumers live their lives and shop for products and services. Technology has made it easier to reach a large group audience. However, when your customers’ inboxes are flooded with emails and messages daily, it becomes harder to grab their attention. To combat this, businesses need a human touch when reaching out to customers and knowing when and where to connect with them. Personalizing your communications to fit the customer journey or their behavior is an effective way to create relevant and meaningful customer experiences. You can also further make an impact with micro-moment optimization. For example, running “near me” search ads to target I-want-to-go moments, which happens when customers are looking for places near... --- ### 5 Ways to Improve Customer Engagement and Get More Customers > Improve your customer engagement, take care of your customer's interest, and build good rapport with your customer base. - Published: 2022-09-14 - Modified: 2025-04-25 - URL: https://www.daysmart.com/appointments/blog/5-ways-to-improve-customer-engagement-and-get-more-customers/ - Categories: Blogs There are multiple online scheduling solutions helping businesses streamline operations, but how do you ensure you find the right one for your business? To ensure you find the right solution to meet your business needs, our field of experts has pulled together a list of 5 tips to help you Improve customer engagement and get more customers. Sending Reminders to Reduce No-Shows Including Call-to-Action Buttons on Various Digital Touchpoints Creating Automated Triggers to Nurture Customers Personalizing Offers or Messages to Customers Analyzing Reports to Better Strategize Business Operations In today's world, customers are becoming harder to please, and competition is getting stiffer. Finding ways to get more customers and keeping them connected with your business can be a challenge. Online scheduling software is becoming necessary to fill up your appointment books, reduce no-shows, improve efficiency, and ultimately gain more revenue. Some self-scheduling tools are equipped with features and highly customizable options to help companies get exactly what they need from the platform—think seamless integration with third-party apps, automated communication, and reporting capabilities. 1. Sending reminders to reduce no-shows No-shows and cancellations are frustrating, and the cost of it quickly adds up. After all, businesses still have to pay their staff and cover expenses like rent, utilities, and equipment. Setting automated reminders is an effective solution to reduce your no-show rate. Your online scheduling software should have the option to set up these reminders—a day or a couple of hours before the appointment and pre-built templates to make it easier for you to send them out. "In the healthcare industry, text message reminders reduce no-shows by 38%. " 1 “Text Message Reminders Increase Appointment Adherence in a Pediatric Clinic: A Randomized Controlled Trial. ” International Journal of Pediatrics 2. Including Call-to-action Buttons on Various Digital Touchpoints Make sure your digital presence is inter-connected so that it’s convenient for your customers to engage with your business. After implementing an online scheduling tool, include a "Schedule an Appointment" link or button so that customers know that they have the option to book online. When emailing your customers, include a link or call-to-action button to your scheduling platform. On your social media accounts, make sure that the link is included at the top of your page or in your profile section. 3. Creating Automated Triggers to Nurture Customers A sale or service doesn't end when your customers are out the door. Consider ways to reach out to your customers to help them address their problems and set up these triggers in your scheduling software to automate the process. A salon can send after-care tips to customers who've just dyed their hair; a tire service center can follow up with a best practice maintenance schedule for car owners; a dental practice can provide better care with treatment plans personalized for patients. 4. Personalizing Offers or Messages to Customers Personalization is the key to nurturing your customers. Consumers are only interested in information that is relevant to them. Understand your customers' problems and address them with... --- ### Webinar: Create a Custom Scheduling Experience with Integrated Systems > Download the recording of our webinar focused on the importance of building a custom experience for your customers. - Published: 2022-09-14 - Modified: 2025-04-25 - URL: https://www.daysmart.com/appointments/blog/webinar-create-a-custom-scheduling-experience-with-integrated-systems/ - Categories: Webinars Create a Custom Scheduling Experience with Integrated Systems Watch the full on-demand webinar highlighting the importance of building a custom experience for your customers and staff using API integrations with your appointment scheduling software. In this video, we'll cover:1) Top four areas to connect an API2) Lifetouch's customer use case with Tristan Agre3) Q&APanelist:Tristan Agre - Principle, Sales Support Operations Analyst at LifetouchJon Christley - Senior Director, Sales Engineer at DaySmart Appointments --- ### Time Management 101: Elevate Productivity and Yourself > You have every time management app. But do you know why? Here are our time management tips crucial for your success. - Published: 2022-08-25 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/time-management-tips/ - Categories: Blogs Time is valuable. Think about it. How much of your typical work week do you spend stressed about not having enough time? Completing a task or reaching a goal can often feel impossible without adding extra hours to the day. Unfortunately, we can’t control how the Earth moves around the sun or the rate at which it spins on its axis. But, we can take steps to be more productive with the time we have. Time management skills can take time to develop. There are lots of different ways to tackle the issue — you can download apps, adjust your bedtime, create lists, etc. But you’re unlikely to be truly successful until you understand your quality of life is dependent on having a schedule that works for you. First, you have to get an idea of the big picture. Step back from your life and determine your priorities.  Setting goals, even small goals, can help. Maybe you think, “I want to have dinner with my family at the table three nights a week. ” or “I want to secure a promotion within the next calendar year,” or “I want time to take a two-week vacation. ” Once you’ve done that, you’ll need to build a schedule that gets you there. To get a handle on why managing your time effectively is important, and what you stand to gain from it check out these... 8 reasons time management is so crucial: 1. Time is limited. No matter how you slice it, there are only 24 hours in a day. Since we can’t magically stretch time, we can only try to fit more into each day or use clever scheduling techniques to play a better game of Tetris with our blocks of time. 2. You actually can accomplish more with less. When you learn to take control of your time, you improve your ability to focus. And with increased focus comes enhanced efficiency because you won’t lose momentum. You’ll start breezing through tasks more quickly as your more organized routine becomes habitual. 3. Improved decision-making ability. No matter what time management technique works best for you, simply having a system in place will boost your ability to forecast your availability and time commitments far in advance. That way you’ll never say yes only to find yourself overcommitted and pass up on something amazing only to regret it later. This will also save you money. No more emergency takeout because of poor grocery planning or all-nighters to avoid missed deadlines. Through effective time management, you can eliminate the pressure that comes from feeling like you don’t have enough time. 4. Become more successful. Time management is definitely one of the keys to success. It allows you to accomplish more each day, make sound decisions, and be more in control. This translates into becoming more successful across the board. People notice and recognition follows. Leadership will come to you to get things done. And that increased exposure will help get you ahead. 5. Learning opportunities are... --- ### Why Customer Service Is Really a Marketing Strategy > Customer service is more than answering their questions & solving problems. Here's how to invest in your customer service marketing strategy. - Published: 2022-08-25 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/customer-service-marketing/ - Categories: Blogs In today’s highly competitive environment, customer service is a practice that should be top of mind for every employee at every company. It doesn’t matter whether you’re a C-suite leader, product manager, or frontline customer supporter. If you don’t cultivate a customer-first mindset, you’re leaving your organization vulnerable to churn. The primary goal of any customer service team is retaining current customers through direct interaction and support. And yet, limiting the scope of customer service ignores a big part of its potential. The bottom line is this: Providing excellent customer service isn’t just a matter of answering customers’ questions and solving their problems. It should also be a key part of an organization’s marketing strategy. Stopping Common Service Hiccups Before They Begin Despite putting what may seem like airtight support measures into play, some companies still struggle with offering a customer service program that wows their clientele and sends the right branding message. Quite often, their problems stem from overpromising while underdelivering. It’s easy to set lofty customer service guarantees and expectations, then stumble through implementation. That’s a struggle faced by every business of every size as standards and best practices for customer service evolve over time. Additionally, businesses themselves may evolve from outsourcing customer service needs to bringing those services in house. For instance, a fledgling, eight-person organization might not be ready to operate its own in-house support team. Luckily, many elements of excellent customer service can be automated or even outsourced, which eases the burden on the business while engaging customers and ensuring they feel valued and appreciated; as well as boosting productivity for all employees. Additionally, the rapid evolution of what customer service means in the modern sense has created a disconnect between what customers expect and what many businesses deliver, leaving customer support personnel in the lurch. Today’s multitude of communications channels requires different types of support and attention in a 24-hour marketplace economy. Even with artificial intelligence-supported chatbots shouldering part of the load, customer support teams are often overloaded and struggling behind the technological curve. According to one study, 42 percent of customer service personnel reported they lacked the needed resources to effectively do their jobs. This lack of resources creates gaps in responsiveness and results in customers being transferred or experiencing excessive wait times, leading to frustration. Quality chatbots, however, can cover the bottom end of customer service needs, such as the one that is built into our scheduling software here at Daysmart. Not surprisingly, transferring customer service issues between support reps is a key consumer complaint. In fact, a recent study shows that in the United States, a customer service representative’s ability to answer customer questions without transferring them is the second most important factor in stellar customer support, coming right behind overall efficiency. It’s a factor too important to ignore when it comes to planning for a positive customer service experience for your customers. This is where considering your customer service efforts part of your marketing, branding, and business best practices can help. When businesses treat their customer service efforts... --- ### Efficiently Manage Your Seasonal Hiring Process With Online Scheduling > Manage seasonal hiring with online appointment scheduling and properly forecast your schedule months ahead of time. - Published: 2022-08-08 - Modified: 2025-04-25 - URL: https://www.daysmart.com/appointments/blog/efficiently-manage-your-seasonal-hiring-process-with-online-scheduling/ - Categories: Blogs There are multiple online scheduling solutions helping businesses streamline operations, but do they help with your hiring process? To ensure you find the right solution to meet your needs, our field of experts has pulled together a list of tips to help you with your hiring process during the busy season. Tackling the Challenge of Seasonal Hiring Decreasing the Time to Hire With Online Scheduling Results and Takeaways ONLINE SCHEDULING: TACKLING THE CHALLENGES OF SEASONAL HIRING The holiday season is the busiest period of the year. With around 20% of all-year retail sales generated during the holiday season, retailers depend on seasonal workers to support the uptick in orders and Customer service. Finding great seasonal hires is challenging enough, but appointment scheduling is a must-have to streamline the hiring process for businesses to thrive during this peak season. The pandemic has shifted shopping preferences: while engagement with e-commerce remains high, there’s a return to in-store shopping for a more traditional holiday shopping experience. The National Retail Foundation stated the industry hired between 500,000 and 665,000 seasonal workers to cope with the surge in sales last year. Recruiting seasonal retail workers has never been imperative to deliver consistent customer service during peak times. Adopting online scheduling into your hiring process can help alleviate the challenges associated with high-volume recruiting and better position your business for a substantial holiday period. In the following case study, we illustrate how online scheduling can help you improve your hiring process and cut interview scheduling time by 90% with self-scheduling while optimizing applicants’ time and experience. Decreasing Time-to-Hire with Scheduling AutomationAn American off-price department store retailer with just under 750 stores in the United States andPuerto Rico was encountering difficulty ramping up its seasonal staffing efforts on time. Individual stores were frequently left understaffed during the busiest shopping season of the year with seasonal staffers arriving too late to help prep for holiday shoppers or manage early surges of customers in-store. An internal review revealed a bottleneck of applications occurring at the corporate level as the human resource (HR) team struggled to process thousands of applications and scheduled applicant interviews for open seasonal positions nationwide. The retailer adopted AppointmentPlus and was able to successfully decentralize its seasonal hiring by transferring the applicant interview process to self-serve using automated appointment setting technology. The software offered applicants the flexibility to choose available appointment slots at their local stores that fit within their schedule and on their own time, without involving staff from the retailer. This not only alleviated the strain on the corporate HR department but created a more dynamic and effective hiring process that got seasonal staff hired and on-site in time for holiday shoppers. In return, online scheduling allocated individual stores more control of the recruitment process while distributing the workload evenly and creating a steady workflow. AppointmentPlus, with its robust API, was able to: Create a seamless applicant interview scheduling process by integrating it into the existing recruitment enterprise systems (iCIMS), saving the retailer time... --- ### 30 Key Questions When Deciding on the Right Scheduling Solution for Your Business > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2022-08-01 - Modified: 2025-04-25 - URL: https://www.daysmart.com/appointments/blog/30-key-questions-2/ - Categories: Blogs There are multiple online scheduling solutions helping businesses streamline operations, but how do you ensure you find the right one for your business? To ensure you find the right solution to meet your business needs, our field of experts has pulled together a list of questions you should ask any online scheduling company and broken them down into four categories. Delivering Customer Experiences Finding the Right Features The Integration Process Finding the Right Vendor It’s the ultimate question: What do your customers want? As we proactively transition into an appointment economy, your customers value experience more than traditional differentiators like price and brand. Consumer behaviors have evolved—customers are not giving up the convenience, control, and enhanced digital-first experiences they’ve grown accustomed to during the pandemic. Providing a superior customer experience is a priority in the new normal for brands attempting to set themselves apart from competitors—50% of customers say the pandemic has increased their prioritization of customer service when deciding to do business with a brand. Leveraging technology-driven solutions to meet customers where they are—on the right channel at the right time—can improve customer satisfaction, and create new interactions while developing deeper, more personalized relationships. A Salesforce study has shown that more than 80% of consumers feel more comfortable visiting a business in person if they could make an appointment. Adopting online scheduling for your customer journey can help foster your customer’s trust and deliver meaningful and relevant experiences. So, how do you choose the right online scheduling solution that fits your business needs? Ask yourself these key questions to help you better understand the software features and integration process before narrowing down your search for the right scheduling partner. “22 Customer Experience Stats for 2022” CGS. FINDING THE RIGHT SOFTWARE FEATURES FOR YOUR BUSINESS 10 QUESTIONS TO ASKYour scheduling platform should be designed to meet the most complex of needs while allowing you to configure it to your business needs and remain user-friendly simultaneously. The data collected on your online scheduling platform will give you a better grasp on customer behavior to help you strategize better communication or efforts to nurture your customers. GETTING TO KNOW THE INTEGRATION PROCESS 10 QUESTIONS TO ASKSELECTING THE RIGHT VENDOR FOR YOUR BUSINESS 10 QUESTIONS TO ASKThe right scheduling vendor exceeds expectations—acting as your partner throughout the process to help you achieve your goals. An experienced vendor with extensive industry knowledge will be able to help you identify blind spots and other considerations when implementing the software. Their helpful support team should be responsible, knowledgeable, and ready to answer any question you may have. Eager to transform your customer experience – add exclusivity, build brand loyalty, and increase growth? More than 500 million appointments—on behalf of organizations from 100+ industries—have been scheduled using DaySmart Appointments. Book Demo --- ### Online Scheduling Helped A Healing Trail Wellness Center Reach 21,000 Clients > We asked Françoise Knight, Certified Medical Support Hypnotherapist, about their story and what they’ve accomplished since partnering with DaySmart Appointments in 2007. - Published: 2022-07-29 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/online-scheduling-helped-a-healing-trail-wellness-center-reach-21-000-clients/ - Categories: Success Stories A Healing Trail Wellness Center has helped clients since 1997 through various medical massage therapy services. To better manage their growing business, they looked to online appointment booking to streamline operations for their staff and multiple locations so they could better serve their clients. We asked Françoise Knight, Certified Medical Support Hypnotherapist, about their story and what they’ve accomplished since partnering with DaySmart Appointments in 2007. What challenges were you facing, and what motivated you to solve them? Françoise Knight: For 10 years, we scheduled appointments with pen and paper. As our business grew to two locations and 12 staff members, we knew it was time to make a switch so we could have better visibility into locations and staff availability. Why did you choose DaySmart Appointments for your scheduling solution? Françoise Knight: We offer multiple services, and different equipment is needed for each of them. We needed a solution to help us manage all our resources' availability, and DaySmart Appointments did that for us. How have A Healing Trail Wellness Center’s day-to-day operations changed since DaySmart Appointments? Françoise Knight: It’s been a tremendous time saver for us! At first, the staff was reluctant to move from the paper schedule, but we couldn’t have grown to 21,000 clients and increased staff headcount to 20 individuals without online scheduling. The ease of adding an appointment that populates the schedule for 52 weeks for our clients who have reoccurring appointments has made it easy to book over 500 appointments per month. We used to make reminder calls to clients and staff at the end of every day. Now, the staff members can each manage their schedules with ease, which has decreased the feeling of micromanaging and increased staff empowerment. What have you learned from working with DaySmart Appointments? Françoise Knight: The system is so easy to use. Even luddites can learn to use it! What are your favorite features to use? Françoise Knight: We love the reoccurring scheduling option available to our clients because it allows them to hold their spot, improving our client’s experience and it helps with retention. The wait-list feature has also been great for letting clients know when appointment times free up and ensures that our schedules stay fully booked. The overall flexibility of the solution helps make sure our unique business needs are met. What would you say to other businesses facing the same challenges? Françoise Knight: An online schedule is worth every penny! It makes the staff and clients happier while saving time and stress around business operations. About DaySmart Appointments We’re helping businesses streamline managing and booking appointments to better serve their clients while saving time spent on administrative tasks.  Request a demo and learn how we can simplify appointment booking for your business! --- ### Enterprise Scheduling Software: Why It’s Not “Just Scheduling” > What many enterprises do not realize as they delve into discussions about adopting enterprise scheduling software is that scheduling is inherently complex. - Published: 2022-06-30 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/enterprise-scheduling-software-why-its-not-just-scheduling/ - Categories: Blogs Every day, across the world, meetings focused on enterprise business growth and productivity are taking place. During these discussions — held in boardrooms, ballrooms, and the local drip and sip — the nitty-gritty details of organizations’ operational efficiencies are being dissected. Why aren’t we managing staff time better? What’s the best way to leverage automation? And how do we build the bottom line by bringing in new customers, and retaining the ones we already have? Suddenly, someone pipes up and asks, “Well, when are we going to offer our customers online scheduling? ” Silence. The IT guy and the Marketing gal look at each other and shrug, with a slight look of “Ain’t my thing. ” And the build it vs. buy it saga begins. WHY THE “BUILD IT AND THEY WILL COME” MENTALITY DOESN’T ALWAYS WORK There’s no denying it.  Online appointment scheduling is increasing in popularity. At this point, most of us have made some type of appointment online, whether it’s a haircut, massage therapy session, or tire change. A recent report shows that 51% of American consumers prefer to shop online, from clothing to travel planning. It makes sense that they’d also want to book their appointments via the web as well, and savvy companies are keeping up with this change in customer experience. What many enterprises do not realize as they delve into discussions about adopting an online scheduler is that scheduling is inherently complex. It’s a key factor that doesn’t always come into play as larger organizations grapple with whether they should build or buy their own solutions. After all, their teams are resourceful. They understand technology. Their staff may have even built other in-house legacy apps. Scheduling? Pffffft. It’s just scheduling. How hard could it be? Two years and hundreds of thousands of work hours down the drain later, my team gets the call and listens patiently to the struggles: “We have Outlook, but our customer base is using Google Calendar. We need something that is the best of both of those worlds. ” Or, “We need to integrate an API so our other systems and vendors can exchange data. ” Or, “We ran into an issue with one-time schedule exceptions/skills-based routing/recurring appointments/multiple resources being scheduled at one time/mobile responsiveness. ” Thus begins the search for a viable SaaS scheduling solution. WHY CUSTOMIZING ENTERPRISE SOFTWARE INCLUDES A LEARNING CURVE The process of getting an enterprise up and running with a viable scheduling software solution is a learning one, for both the customer and the software vendor. The path to success can be full of potholes, curves, wrong turns, and eventual dead-ends if not approached carefully. The initial consultation sessions, project management, and change-management efforts are crucial to successful implementation. From my point of view as a SaaS provider, I feel a great deal of responsibility. My team must provide a reliable service that meets the SLAs of growing enterprises, including solid support systems, security, and scalable platforms. The pressure is on to think large and always seek... --- ### Top 5 Questions You Should Be Asking About Online Scheduling Software > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2022-06-06 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/top-5-questions-to-ask-about-online-scheduling-software/ - Categories: Blogs There’s a good chance you’ve run into scheduling challenges at one time or another. Maybe your appointment scheduling process is too time-consuming. It could even be that your customers are expecting an online scheduling experience they've grown to like with other brands. Regardless of which challenge you’re facing, you probably have questions on the best way to proceed. It doesn’t make it any easier that online appointment scheduling software comes in all shapes and sizes, potentially making it a pretty daunting task to determine which one is the best for you. To help alleviate the confusion, we’ve compiled answers to the top five questions people ask about this technology. 1. HOW DOES APPOINTMENT SCHEDULING SOFTWARE WORK? In today’s world, appointment software usually provides for both internal scheduling and customer self-scheduling. Internal scheduling is when a staff member adds, changes, or cancels appointments from an administrative interface. This is the traditional way appointment scheduling software works, and the one with which most people are familiar. Customer self-scheduling is a more recent phenomenon. It’s done via a “book now” button that you place on your web site, Facebook page, or email footer. It’s starting to become more popular, but some organizations are still hesitant to adopt it. One of the biggest fears organizations have about allowing customers to book themselves is the risk of losing control of the schedule. It’s a valid concern. But in most cases, scheduling software is designed to let you set parameters around what customers can and cannot do themselves. And you can always choose whether or not you’d like your customers to self-schedule. Another worry is whether instituting self-scheduling will force a company to completely change the way they manage appointments. Let’s face it, moving to any type of new system will involve some pain, and scheduling software is no different. The good news is that many scheduling systems are highly-configurable, which means that you can set them up to work within your current appointment scheduling process. 2. HOW LONG DOES ONLINE APPOINTMENT SCHEDULING SOFTWARE TAKE TO IMPLEMENT? Implementing online scheduling software can take anywhere from an hour to days or months. It all depends on how complex your organization is and how motivated you are to make the change. Most appointment software is web-based, so establishing an account and getting the basics set up can be done quickly. However, if you have multiple locations, a lot of staff members, a large menu of services, or a complex scheduling process, it may take longer to get set up. Scheduling has a lot of moving parts to it – from staff schedules, customers, and services, to locations and rooms. So, if you do move forward in trying a scheduling system, always have a member of the software company’s onboarding staff walk you through it first. It will save you hours of valuable time. 3. HOW MUCH DOES SCHEDULING SOFTWARE COST? The cost of appointment scheduling software depends on several factors, including your appointment volume, number of users, and number of... --- ### Boost Your Bottom Line by Increasing and Retaining Memberships > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2022-05-26 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/membership-retention/ - Categories: Blogs Did you know that, on average, one gym membership is worth 517 dollars to a facility each year? While that might not sound like much, it adds up as more and more people join your activity facility. However, how do you increase membership and reduce your churn rate with the many options available? What helps set you apart from other activity facilities? Keep reading to learn how to increase membership and retention. Increase Activity Facility Memberships Increasing activity facility memberships isn't always easy. You can take steps to market your activity facility and show the people in your community what makes you unique. However, getting them to walk in the door is where the struggle begins. Once word of your facility reaches your target customer, the key to getting them to walk into your door is making it super simple. You can do this a few ways. Allow Online Membership Signups When you're looking for an activity facility, you're likely going to do your research online before you ever walk in the door. Allowing potential members to sign up online will increase your number of customers. In fact, online scheduling leads to 26 percent more new customers. Make it Easy to Get Tours After your customers have done their online research, the next step is a facility tour. This is your time to shine. However, first, they need to make the appointment. While you can provide the option for your potential members to call for a tour, you miss out when you do that. Around 65 percent of Gen Z and Millenials are more likely to engage digitally than in person. That means you need online scheduling software that's easy to use and efficient. If it's difficult or time-consuming to sign up for a tour, your potential members will find an easier solution. Improve Appointment Attendance Once your members have made an appointment for a tour, you want them to keep that appointment. When they don't, it costs your team time and takes away time from other potential members. This can cause frustration and reduce productivity. That's where streamlined appointment scheduling can help again. An appointment scheduling tool that syncs with Microsoft Outlook and Google Calendar to place the meeting on the calendar is essential. In addition, a solution that can do the busy work for you and send appointment notifications and reminders using text and email is imperative. This helps ensure that your members make an appointment and keep it. Referral Programs Word of mouth marketing is more effective than paid ads and results in five times more sales. Your current members know people who might be interested in a membership. Instituting a referral program encourages them to reach out to those friends. Customer referral programs work, with the conversion rate being three times higher than the industry average. In addition, customer referrals will also help with retention. We'll touch more on that soon. Membership Retention Strategies Once you get your members to sign up, you have to find a way to keep them. Around 14 percent of women drop their... --- ### How Online Appointment Scheduling Can Transform YMCA Facilities > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2022-05-16 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/online-appointment-scheduling/ - Categories: Blogs Online appointment scheduling allows businesses of all kinds to take things to new levels, especially YMCA facilities. Find out how it can transform one here! Are you a YMCA facility operator looking for new ways to transform your organization? Online appointment scheduling is a proven commodity within a diverse set of industries all over the world. Nearly 70% of people, if given the option, would choose to book their appointments with a scheduling app. Check out real use cases of YMCA facilities using appointment scheduling software to refresh the way they engage with their community. Why Invest in Online Appointment Scheduling Software It can't be understated how well appointment scheduling software will streamline the way you operate your YMCA. Fewer calls and emails will free up your administrative staff to perform other tasks, making your facility more efficient overall. Online scheduling also improves the customer experience. When things are more convenient, your members are going to make more appointments and reduce no-shows. How Your YMCA Can Use Appointment Scheduling There are countless ways that a YMCA can benefit from appointment scheduling software. Making your members' lives easier will make your life easier. Here are some of the effects that a scheduling program will have on your YMCA: Membership Tours Potential members are usually going to want to tour the facility before joining your YMCA. Appointment scheduling will allow them to book a tour at their convenience without an annoying back-and-forth with your employees. Personal Training Signing up for personal training can be made easier with scheduling software. With integrated 24/7 booking, members can sign up for sessions when it's convenient for them. Trainers themselves can upload schedules so members can see which trainers are available and when. This makes life much better for your trainers and your members alike. Childcare Your childcare center can only handle so many kids at a time. With scheduling software, you can make sure your employees aren't overwhelmed with too many kids. It also ensures that members aren't turned away when they show up with their kids. Appointment Reminders When members make an appointment ahead of time, it's easy for them to forget about it in their busy schedules. Our scheduling app will send out automated reminders leading up to appointments so that you don't end up with no-shows. Reporting Appointment scheduling software keeps track of important scheduling data. Getting insight into everything from utilization to membership loyalty can help you enhance the facilities and market your YMCA to the right audience. Better Scheduling ASAP If you want to take your YMCA to the next level, use online appointment scheduling. We've discussed the ways that it can help here, but the best way to understand it is to see it in action. DaySmart Appointments gives you appointment scheduling software that is built for growth. To learn more about pricing and how to book a demo, visit our site today. --- ### 7 Time Management Skills to Boost the Performance > Don't overlook improving one's time management skills for increasing business performance. Here are several strategies for getting more done each day. - Published: 2022-05-09 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/time-management-skills/ - Categories: Blogs Time management skills are something everyone needs to master. This especially is true in an age where about half of employees take their work home with them at the end of already long workdays. It’s a recipe for disaster if you fail to break the cycle, and it can harm your life in many ways. Aside from the obvious stress-related health issues, it can hurt your career in the following ways. You Overlook Key Tasks and Deadlines Without time management, it is very easy to overlook important tasks and deadlines. Running your own business can make this even more of a challenge because you’re juggling all aspects of the business. Even for entry-level office workers, though, it can spell trouble. The moment you miss a deadline and it comes to the attention of a superior is the moment you’ve lost your employer’s trust. Without that, guess who they come to first when it’s time to downsize. You Hurt Your Reputation and Customer Relationships Another reason time management solutions are essential: not having them can damage your reputation with customers, co-workers, or colleagues. The less you take care of business, the fewer people will respect you. That means no referrals, no repeat business, and no revenue. You can’t survive very long as an employee or a business owner at that rate. You Create an Environment Where Stress and Laziness Can Grow Without adopting time management tips for yourself, you send a message to others around you that those things are not valued or important. Pretty soon, you’re rubbing off on others and bringing down everything you touch. This only compounds stress and laziness, which are both cancerous to a business. Now that you know the importance of time management, it’s time to talk about how you can actually put it into practice. There are seven key strategies that we recommend. Hitting just one of them can grow your productivity exponentially, but all of them will take you to another stratosphere. 1. Plan to Work The first strategy to get your business performance where you want it to be is to actually plan to work. No, that doesn’t mean “plan to get around to it. ” It means sitting down at some point each week — we recommend the start of the workweek — and writing out everything you need to get done or would like to accomplish. That plan doesn’t have to be static. However, you do need something on paper or software that can keep up with tasks, appointments, and other things you need to get done throughout the week. 2. Set Priorities Once you know everything you need to get done for the day, week, and month, it’s time to assign priorities to those tasks. What are the most important things you need to focus on in the short, medium, and long terms? You might take this time to also define the ongoing tasks. These are the things your business will have to continuously revisit and do over again during... --- ### Dispensaries Building Business by Investing in Their Online Booking Systems > Since the pandemic, medical systems that went online have stayed online. We look at how dispensaries grow their businesses with online booking systems. - Published: 2022-04-12 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/online-booking-systems/ - Categories: Blogs Since the pandemic, systems that shifted to online have become permanent alternatives. Modern online booking systems speed up customer service by enabling self-service. You’ll need an efficient online booking system when growing a cannabis dispensary. This way, you can offer your staff extra convenience and streamline ordering for your customers. Your customers can order without queuing in your store, around the clock. Also, your attendants will be able to plan inventories because of scheduled orders. And there are many other ways your business benefits after embracing dispensary technology. Keep reading to learn how dispensaries can grow their businesses with online booking systems. What Are Online Booking Systems An online booking system is a software that allows customers to self-book their appointments online. These systems contain other tools to boost efficiency and improve the consumer experience. Modern booking systems are more than the traditional point of sale systems. They take into account transformations in eCommerce and the evolving customer needs. Good software also focuses on how customers interact with your channels. DaySmart Appointments offers handy features like social media integration, email notifications, and text message reminders. These tools help increase response speeds and prevent bounce rates. Online Booking Systems in Cannabis Dispensaries For many years, buying cannabis meant your customers had to visit dispensaries in person. Traffic was manageable so you could predict demand based on previous bookings and consultations. But as cannabis becomes more mainstream, its demand is also increasing. In turn, many people (especially in the US) are looking to buy their cannabis online. Studies show more than 33% of cannabis users buy online from licensed vendors. Cannabis is still one of the most regulated products in the world. This also means a longer buying journey for cannabis customers. They can’t just pop into your store and click buy on the spot. A typical Cannabis customer must book an appointment and talk to a doctor before getting their cannabis card. In some states, the process is longer and so a massive frustration for legit sellers. In Louisiana, for instance, customers need a permit to buy cannabis from a few approved pharmacies. You need to provide your customers with the best service to grow a thriving dispensary. Competition is increasing in the industry and customers expect more from online businesses. Dispensary technology is the way when you want to shorten the journey between your customers and the product. The Role of Online Booking Software in Dispensaries If you want to grow your dispensary online, investing in booking technology is a necessity. Customers may not be able to do immediate orders. So your accessibility must be predictable. Booking technology helps in making the process of accessing you seamless and convenient. Your customers can plan for themselves and this saves them a lot of time. And the fact they’re booked is an excellent reason to wait for your product instead of seeking alternatives. Also, speedy customer service is of the essence when you’re running an online business.  70% of customers hold in high esteem businesses with... --- ### Louisiana Office of Motor Vehicles Services More Than 780,000 Citizens in Their First Year Using DaySmart Appointments > DaySmart Appointments is revolutionizing booking processing with our easy-to-use appointment scheduling solution scalable for all business types. - Published: 2022-04-12 - Modified: 2025-03-12 - URL: https://www.daysmart.com/appointments/blog/success-story-louisiana-omv-improve-efficiency/ - Categories: Success Stories Helping Louisiana OMV Improve Operational Efficiency for a Better Community Experience. Challenge The Louisiana Office of Motor Vehicles (OMV) was looking to provide the highest quality service in a timely and efficient manner while protecting customers and ensuring public safety. COVID-19, hurricanes, extreme temperatures, and office closures were all factors that convinced the Louisiana OMV to look for a scheduling solution that empowered employees to deliver a better quality of customer service safely and effectively. Solution When Louisiana OMV began looking for an online booking solution, they knew they needed something easy for staff and citizens to use and customizable to fit the variety of services they offer across multiple locations. After vetting a few solutions, they chose DaySmart Appointments because of its robust capabilities. The experience for the customer side improved visibility into appointments available by allowing them to book online based on the field office, date, time, and type of service they need. The new system also provides citizens text reminders to minimize no-shows, which benefited not only the customer but also the field offices because they were able to refill appointment slots for cancellations that came through. The new appointment process also factors in appointment logistics, like staff availability and how much time each appointment type needs to avoid overlap and unused time if an appointment concludes early. With schedules clearly outlined, the Louisiana OMV staff were able to maximize appointment operations across offices while minimizing customer wait time, serving 780,000 citizens in their first year of using the DaySmart Appointments software. Results The public response to Louisiana OMV’s new scheduling system has been overwhelmingly positive, with citizens even taking to social media to compliment the transformed booking process. Louisiana OMV continues to leverage the value of DaySmart Appointments to maximize business hours to serve more of their community in a timely manner. See what more Louisiana citizens are saying about their experience! “You should make the appointment system permanent! We had a way better experience than the pre-Covid system! Congrats on that! ” – Estefy Morales via Twitter“A little inside scoop... went to the OMV on Veterans to get a REAL ID yesterday & y’all their operations during the pandemic have drastically improved! ” – Sheba Turk via Twitter --- ### 3 Ways to Cut Overhead Today > When businesses attempt to cut overhead, they often fear the loss of quality – but cutting overhead doesn’t need to mean cutting corners, learn how... - Published: 2022-04-12 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/cut-overhead/ - Categories: Blogs When running a business, there are seemingly endless numbers to crunch and expenses to consider. One critical category is overhead costs.  Overhead includes any expense needed to keep a business running day-to-day that isn’t directly related to providing a specific product or service. This could be renting office space, paying utilities, repairing a company asset such as a computer or vehicle, insuring the business and employees, buying equipment, paying salaries and various other costs depending on the type of business. Overhead costs are generally stable or fixed, meaning they are consistent from month to month. It’s important to track overhead expenses and have a comprehensive understanding of how they impact a business in order to maximize profitability. Since they are generally paid monthly and stay largely fixed, they can be considered the minimum monthly amount needed to stay in business. Keeping these costs low means businesses see more profit, and can potentially reduce risk in the event of unforeseen events like a global pandemic. In order to understand which expenses impact overhead and how to keep those numbers down, here are three ways businesses can consider cutting overhead today. 1. Audit Your Expenses Understanding where to cut overhead expenses begins with knowing where you stand. A comprehensive audit is a great place to start. Owners should add up all the costs that are considered overhead and review the purpose and business value of each one to determine where cuts can be made. For instance, there may be fixed costs —location and equipment rental— that are non-negotiable, but others like cleaning and landscaping that could be renegotiated. Regardless of where your cuts come, getting organized, reviewing the numbers, and seeing where your savings are is a productive first step. One type of cost contributing to overhead is technology – including software and hardware. Across industries, tech investments are increasing to meet evolving customer expectations and to take advantage of the best tools available. While technology solutions are crucial to business operations, they don’t need to break the bank to provide results. DaySmart Software has plans that fit every business from sole proprietor operations to Fortune 500 companies. No matter what plan they choose, each customer receives top-notch support, reliable onboarding and dedicated management. DaySmart Appointments ensures businesses are getting the most return out of their software investment with support teams committed to helping with any technical challenges and advising on how to optimize use of the software. When auditing overhead expenses, businesses should take stock of what they’re spending on technology from company computers to reporting software and scheduling tools to determine if they’re getting what they pay for, or if there’s an opportunity to get more effective solutions at a lower price point. . 2. Streamline Operations Streamlining operations is another way to cut unnecessary overhead expenses to stop wasting time and start saving money. Often, management and employee routines rule the workplace, even if those habitual processes aren’t the most efficient or don’t create the best results. Analyzing operational processes and... --- ### 7 Tips to Modernize Patient Engagement with Technology > Are you committed to modernizing patient engagement at your practice? Technology is the key! Here are 7 tips on how tech can help. - Published: 2022-04-12 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/patient-engagement/ - Categories: Blogs Do you feel like your medical practice is out of date? Are you worried your patient engagement is dropping? You’re not alone. Today, over 77% of patients prefer to book medical appointments online. But not all practices offer that. Practices everywhere are trying to stay up to date with the new patient engagement tools to keep their customers coming back. Meeting the needs and wants of your patients is crucial in our constantly changing world. Keeping up to date with digital patient platforms is key to keeping your patients at your practice. Read the following tips to modernize your patient platforms to meet current trends. 1. Create a Patient Portal Patient portals have not been around for long. But with the increased demand for access to health records, patient portals have become a new norm for medical practices. Through a patient portal, patients can review and update their medical records without the hassle of paperwork. The digital patient platforms allow for patients to update their information. Patients can update their preferred pharmacies, medications, allergies, and consent forms. Patients can fill out these documents both at home and at the office. Instead of waiting to give their information at the office, patients can save time by doing it at home before arriving. Worst case scenario, your patient forgot and has to do it in your office. With patient portals and easy access to technology, the process is much simpler. Besides handling their medical records, your patients can also schedule their appointments as well. With over three billion people in the world who have smartphones, patient tools need to be accessible at the click of a button. Patient portals also increase patient engagement through communication with the practice. Results for lab tests and any notes the doctor has can be uploaded to the portal for patient access. Patients can view bills and make payments through the portal as well. Choosing to work through a patient portal and an appointment scheduling program gives you more time to work with patients. 2. Give Patients the Option for Telehealth With the Telehealth market projected to grow to almost 400 billion dollars at the end of 2026, your practice needs to modernize to stay in the limelight. This growth stems from the recent changes in the healthcare field. The healthcare field has the desire to stay up to date with other industries’ changes in technology. Sometimes patients are not able to make it into your doctor’s office during your hours without taking time off of work or needing childcare. Their appointments may be delayed due to the in-person options. If possible, why not give them the option to visit the doctor virtually? Now that our world is facing a pandemic, providing virtual telehealth options for patients is crucial. With telehealth, you can reach more vulnerable populations who may be at risk of coming into the office. Telehealth also provides you with the opportunity to see patients over video for reasons that you don’t need to be in person. You can use a video... --- ### The Key Principles of Managing Facebook Business Accounts > Facebook business accounts are great to have, but they require management. This guide explains the key principles of managing Facebook business accounts. - Published: 2022-04-12 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/facebook-business-accounts/ - Categories: Blogs With about 2. 74 billion active users on Facebook, the social network is an excellent place to promote your business. Facebook business accounts have a lot of features you can use to help with digital marketing, but you should know how they all work. Whether you’re starting your first business or are in the later stages of growth, you should know how to manage Facebook for business. Then, you can enjoy the benefits of this massive website. Keep reading to learn how you can use Facebook to market your small business. Creating a Facebook Page Facebook business accounts revolve around a Facebook page. You can create a new page from your personal profile or by creating a personal profile if you don’t already use Facebook. Once you create and name the page, you can add a profile photo and cover photo. You can also write a short description to tell people about your page, add a username, and add business hours. The more information you can add to your page, the more people can learn about your business. If they’re interested in what you do, they can like your page and follow it to get updates. Creating a Facebook Group Groups are becoming an important part of Facebook marketing for many businesses. It can be hard for Facebook pages to get views without paying for ads, but groups don’t have the same issue. You can use your Facebook page to create a group, so you don’t need to use your personal profile to run it. Then, you can keep your personal life private but still interact with customers on a deeper level. You don’t need to have both a page and a group, and managing both can take a lot of time. However, you can promote your business in your group just as you would on your page. Write a Post Whether you create a page or a group, publishing posts is one of the best parts. You can share posts about new products or services, or you can promote short-term sales. If you want to get more reach on Facebook for your page, you can boost a post as well. Boosting works similarly to a dedicated ad, but you can pay to have Facebook show that post to more people. Writing posts for your business account can help you grow your audience and get people to visit your website. Then, you can encourage people to book an appointment with you or buy a product. Join Other Groups Another excellent way to use Facebook business accounts is to join groups run by other people or businesses. You can find groups relevant to your industry, and you can request for your page to join. Then, you can answer questions from other group members, and you can even promote your business. Just make sure you check a group’s rules first so that the administrators don’t kick you out. You can then use other groups to get your business name in front of more people. That... --- ### Tax Season is Coming, It’s Time You Enable a Digital Scheduling Assistant to Book Your Clients > With tax season quickly approaching, it's important that you enable a scheduling assistant to better serve your clients. - Published: 2022-04-12 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/scheduling-assistant/ - Categories: Blogs Every time tax season comes around you might find yourself in the same scenario. An influx of clients come in ready to hand you their money and government paperwork. These people need appointments, so you schedule each one─ manually. This probably becomes pretty time-consuming considering the fact that there are so many other tasks to complete. But there’s no need to fall into that same cycle this season. That’s because this year you can finally go digital. Do you wish there was more time to focus on taxes? Keep reading to learn how a scheduling assistant can help save you time and energy. What Is a Digital Scheduling Assistant? Imagine talking to someone about meeting up soon and asking them their availability. At first, it might be a back and forth conversation to figure out how both of your schedules can meet in the middle. Ultimately you find a time and both write it down or add it to your calendar. With a digital scheduling assistant, this exchange is cut short to save time on both of your ends. Getting your business up to speed with new technology will actually create more appeal. Customers are becoming more used to company features that make their experience more seamless. Studies have shown that 40% of consumers prefer self-service versus human contact. Gone are the days of becoming frustrated with trying to manually keep up with client bookings. Clients are able to view availability for tax season and choose a date and time that work best for them. Booking appointments becomes an automated process. This allows you to have control over availability while allowing the client freedom to book as they please. How Can a Scheduling Assistant Help Your Business? Do you feel like you spend too much time scheduling and keeping track of appointments? Would you prefer your team to be handling tasks other than constantly managing scheduling tasks over the phone? Engaging in this type of tedious taskwork every day can take away a lot of time for actually working with your clients. It can also have a negative effect on your bottom line. Leveraging the power of a digital scheduling assistant this 2021 tax season can eliminate these problems. You have the opportunity to free up time and focus more on your clients. Meanwhile, your team can handle delegated tasks with higher priority. The Benefits of Using a Scheduling Assistant There are plenty of benefits of adding a scheduling assistant to your toolbox this 2021 tax season. A lot of the features and functions are optimized to help you increase productivity and improve customer experience. This is a simple way to level up your business. You can spend less time on the phone and more time on your clients. Keep reading for benefits that come with using a digital scheduling assistant like DaySmart Appointments. Update Clients With Email Notifications One of the worst parts about having an appointment scheduled is being stood up. Oftentimes people schedule appointments and make the honest... --- ### Business is Booming, But You Can Still Take Your Vacation Now > As your business hits its busy season your staff will likely face some level of burn out. Here's how business scheduling software free up your staff. - Published: 2022-04-12 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/business-scheduling-software/ - Categories: Blogs Professional service businesses – including daycares, salons, personal trainers, photographers, home services and more – keep the world running smoothly on a daily basis. These businesses are integral to community success, and their employees work hard to support customer needs. With many appointment-based personal service businesses experiencing an unprecedented wave of customers (such as pet groomers and veterinarians) employees and owners may be feeling burnt-out and overwhelmed. As the summer comes to an end, it’s important that professional service employees get their chance at rest and relaxation. This may seem trivial while business is booming, but in fact, promoting positive mental health practices in the workplace has many benefits, from increased productivity to lower employee turnover. So how can business owners take care of themselves, employees and their customers? Business management software such as DaySmart Appointments service business scheduling software can ease owners’ minds and support employees so that everyone can enjoy the down time they deserve. Be Open 24/7 With service business scheduling software, businesses can be open 24/7. This may sound like the opposite of taking a vacation, but don’t worry, it doesn’t require staying late or being on call. DaySmart Appointments software allows customers to book appointments online any time they want, so even if you’re on vacation, your business can still be accommodating customers. Since customers can self-serve, they can choose the time that works best for their schedules. Once they book, the business is notified to accept the appointment, and customers are kept informed throughout the process. As the appointment approaches, DaySmart Appointments sends automated reminders through text or email, reducing dreaded no-shows. Businesses that use DaySmart Appointments can access the software anywhere, anytime. This means that taking a vacation doesn’t have to mean losing visibility into operations—owners can check in on upcoming schedules while they’re away to ensure everything is running smoothly. Without this accessibility, service business owners and managers may feel uncomfortable leaving their businesses for vacation, but the up-to-date insights readily available on their mobile devices will help them feel more confident and secure. Online appointment scheduling is all about convenience for customers and employees. Customers love the fact that they can see all available appointments and book the one that most fits their needs, without having to wait for normal business hours to schedule over the phone. Owners love the fact that they can take a break and not have to sacrifice their business running efficiently in their absence. When they return, there’s no catch-up period or decrease in business due to downtime. Decrease Workloads, Increase Employee Capacity These features enable service businesses to run seamlessly with a fraction of the time, effort and resources. This way, owners and employees can take much-deserved vacations. It may seem impossible to take time off, especially when business is booming, but DaySmart Appointments scheduling software decreases workloads so that employees have increased capacity. With appointment scheduling streamlined and customers empowered to self-book, employees won’t be tied to the phone or rearranging calendars. Scheduling software takes this... --- ### Elevating Recruiting: How to Optimize Your Interview Scheduling Emails > Having the right recruiting technology, like interview scheduling emails, can help you streamline your process to find the best candidate. - Published: 2022-04-12 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/interview-scheduling-emails/ - Categories: Blogs Do you want to recruit the best talents in your industry in the easiest way possible? If you receive hundreds of applications for a single job post, similar problems may keep coming up during the interview process. The best candidates reject your offer. Your proposal doesn’t stand out from others, and you find it challenging to communicate with your interviewees. Well, you’re not alone, but there’s a way to improve your interview scheduling emails. Read on to learn more about this automation software bound to make your recruitment process a breeze. What are Interview Scheduling Emails? Interview scheduling is the process recruiters go through to bring in the best candidates for a job position/s. It’s not a single task but rather involves sending meeting invitations. Besides, it includes managing calendars, fixing a venue, and finally, scheduling an interview. Interview scheduling emails are core to this process because they determine whether a candidate accepts or rejects your proposal. Typically, the best schedule emails include: Job Position The title is a crucial element of a scheduling email because it states the exact job the applicant is being interviewed for. This way, you avoid any misunderstandings during the actual interview. Company Name and Interviewers Candidates send hundreds of proposals for a specific position before they get a response. Thus, it would help to indicate your company name in plain to differentiate your company from a competitor, plus your name and all the interviewers who will be among them. Interview Date and Topic Discussions The interview date should come third after the company name. It should be convenient for both you (the recruiter) and the interviewee to avoid back and forth rescheduling. Beneath it should be topics covered during the meeting and what the candidate requires for preparation. Location The venue is the last piece of information to include as a guide for the candidate. If there are specific transit instructions, be sure to add them here as well as the office address. At the least, include a link to an online map to download via phone. Best Practices When Scheduling Interviews Job candidates want to be part of an organization that cares about their welfare, reflecting right from the interviewing process. Incorporate these best practices to attract and keep the best talents: Respond to the Best Resumes Immediately Some resumes stand out from all the others in the applications. If you come across a good resume, make sure to contact the individual immediately before other firms interview them. If you don’t do an actual interview, share more about the opportunity and schedule a follow-up interview. This way, they’ll be alert, interested in the offer. Have a Standard Interview Every candidate must be subject to a fair interviewing process. So, creating a structured interview with standardized questions is essential to even scale for all candidates. An interview kit is the backbone of a well-structured interview. Through it, you can hold all candidates in the same regard and ensure other interviewers stick to the purpose of the interview.... --- ### 8 Productivity Experts Who Have Revolutionized Time Management > We've put together a list of enduring and emerging productivity experts who have and continue to influence the ethos of productivity. - Published: 2022-04-07 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/productivity-experts/ - Categories: Blogs Mastering the minutes of each day can feel like an impossible task, especially when your to-do seems endless, and getting project stakeholders together can feel like herding cats. But don’t let feelings of overwhelm get you down. You’re not in this alone! You have access to a wealth of information that can help you get on top of your own time management best practices and you can access a lot of it for free. Today’s top productivity influencers write books and blogs, record inspiring talks, and share out actionable advice with a few taps of a Tweet. There’s also a lot to learn from our forebears, who revolutionized burning the candle at both ends long before technology put the world at our fingertips. To get you started, we’ve put together a list of enduring and emerging productivity influencers. Some may be familiar. Some not so much. Others you may be encountering in an entirely new context. Check out their philosophies and look for tips on taking care of yourself while also taking care of business. 1. Craig Jarrow Craig Jarrow tops nearly every “top productivity expert” list out there, and for good reason. He’s built a career around his blog, Time Management Ninja, and has written hundreds of articles and several books on how to “win the battle against wasted time, disorganization, and all other things evil. ” Touting a time-management philosophy that embraces “learning proper skills, habits, and tools that empower people to take control of their professional and personal lives,” Jarrow offers courses and downloadable eBooks on his site and maintains an active social media presence with more than 35,000 followers. Follow him on Twitter, or visit the TMN blog to learn more. 2. Leo Babauta The creator of the Zen Habits suite of books, video courses, and blog series, Leo Babauta has made his mark on the productivity-sphere via a simple, grounded approach to embracing meaningful life changes. A father of six, passionate vegan, and fitness enthusiast, Babauta’s books tell the story of his journey to a better life; his courses invite others to find their path and align their values. Case in point: On Babauta’s site, he lists his current projects with a note that reads: “These are my priorities. I say no to everything else: new projects, promoting anything, etc. ” Want to learn how to streamline your life and focus on what matters most? Visit the Zen Habits blog, or join the nearly 200,000 people who follow Babauta on Twitter. 3. Laura Vanderkam Laura Vanderkam is the author of several uber-successful productivity books, including I Know How She Does It and What the Most Successful People Do Before Breakfast.  She’s been widely published in national publications like USA Today and the Wall Street Journal, and her website features video appearances of her sharing time-management insights on The Today Show, Nightline, and a 2016 Ted Talk. One highlight: Vanderkam encourages professionals to imagine their performance reviews a year in advance — she recommends that you ask yourself what 3-5 things you want to accomplish, and how you can backward plan your... --- ### 12 Considerations When Looking at Appointment Scheduling Solutions > If your goal is to increase customer satisfaction rates, one sure way to do it is by having an easy to use appointment scheduler. Click here to learn more. - Published: 2022-04-07 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/12-consideration-for-appointment-scheduling-solutions/ - Categories: Blogs What is your customer retention rate goal? Are you achieving it? Consider how you currently schedule appointments and if you use an appointment scheduler. The right scheduling tool can simplify the booking process to save time for you and your customers so you can make the most out of your appointments. Read on to learn what to look for in an appointment management system. Simplify Communication If you schedule appointments over the phone or through an email thread, you may struggle to book people. In the case of a phone call, customers have to call you during your business hours and catch your team when they aren’t busy with another customer. When you use email to schedule appointments, you can send emails at any time. However, you have to wait for your customers to get back to you. You may have to offer multiple appointment times, but those times may not work. Using an appointment scheduler can solve both of those problems. The scheduler can work at any time, so your customers can book their visit even when you’re not available. Utilize Preference Settings When you set up an appointment scheduler, you should choose settings to help increase customer satisfaction. You can set the scheduler to include your working hours so that people can’t book appointments when you aren’t available. With online appointment booking, your customers can looking for a time that works for them without the back and forth. You can also avoid double-booking yourself and having to cancel or move one of the appointments. If you have multiple providers or locations, you can also set different schedules for each. That way, customers can schedule an appointment with the person at the facility they want, and you can adapt the schedule as your business changes. Custom to Your Business Some appointment booking tools take a one-size-fits-all approach. They may only have a few options when it comes to scheduling visits with your customers, and you might not be able to customize the program. However, customizing your appointment scheduler can help increase customer satisfaction. You can consider how long the appointments are and if you need your customers to bring anything to your meeting. By streamlining appointment bookings, you won’t have to waste time going over something during the meeting that could have been covered when they scheduled the appointment. Be More Convenient With the right appointment scheduler, your customers can book an appointment when they’re free. If they’re up early before work, they can get on their computer and schedule their next visit. And if they stay up late, they can do it then, as well. Customers can also book appointments on the weekends or holidays when you may not be at work. They don’t have to rely on your business hours just to book a time with you or one of your employees. Plus, they can book an appointment from anywhere. Make Things Flow Using an appointment scheduler can also make the customer experience flow more smoothly. Customers don’t... --- ### How Mobile Health Technology is Pioneering the Patient Experience > Improving relationships with patients involves using the right technology. Here is how mobile health technology is pioneering the patient experience. - Published: 2022-04-07 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/mobile-health/ - Categories: Blogs In 2020, the mobile health industry had an estimated value of $40 billion. That number is projected to grow over 17% in the next seven years. Mobile health, sometimes called mHealth, describes the use of wireless and mobile devices in healthcare treatment, outcomes, and data. How can your practice take advantage of this technology in healthcare? Is investing in mobile health technology worth it? With a smartphone in the hands of 81% of American adults, mobile communication with patients is easier than ever. Keep reading to discover more about mobile health technology. Mobile Health Scheduling Options Mobile scheduling options are streamlining healthcare offices everywhere. Office administrators can set up a dashboard and allow multiple team member access. Healthcare teams can easily communicate and collect other data using the dashboard. Patients can use apps connected to scheduling technology. Through scheduling apps, patients can book or cancel appointments. They can also reschedule their visits. Benefits of Health Scheduling Scheduling apps can send patients text reminders or generate phone call reminders. Patients are less likely to miss appointments when they are reminded via smartphone. Patients can confirm, cancel, or reschedule using mobile apps as well. This leads to increased communication between healthcare provider offices and their patients. When patients control scheduling options, office administrators more time to do their jobs. Office staff no longer need to chase people down to remind or reschedule visits. This leads to increased productivity for medical office staff. Your office administrative team can use their time to complete administrative tasks. The front desk staff will be more available to greet patients as they enter. Accurate Tracking Mobile health scheduling can help your practice track important patient data as well. You can observe trends in peak times and reasons for visits. This helps your practice plan and maintain a relevant business model. Mobile health scheduling technology can help your office track the number of patients scheduling in-office visits and those seeing their providers virtually. Staying Organized Patients require many medical forms. It’s challenging to keep compliance documents, intake forms, and patient records secure and organized. Some scheduling software provides options to help healthcare practices stay compliant. These features connect with mobile health apps. This partnership allows patients to update their information as it changes. Patient Portals A recent study shows the potential benefits of using patient portals. When patients have access to their provider’s portal, they are more likely to ask questions about their health. Patients are more engaged when in communication with their healthcare providers. They can address unmet needs and complex health issues with their medical team. Healthcare professionals refer to this as patient engagement. When patient engagement is high, patients are less likely to put off their appointments and medications. This means they aren’t waiting until there’s an emergency to seek medical attention. As a result, patients using a portal are less likely to have hospital stays and ER visits. Virtual Visits Mobile communication with patients is made possible through video (or virtual) visits. These appointments are reserved for... --- ### 3 Time Management Secrets for Those In the Thick of It > Middle managers are tasked with a growing list of responsibilities due yesterday. Here's how managers can improve their skills of time management. - Published: 2022-04-07 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/skills-of-time-management/ - Categories: Blogs Middle managers in nearly every industry are in a tough spot: They’re tasked with managing frontline staff, but are typically still hashing out tactical work themselves on a daily or weekly basis. Unlike executives or freelancers—who can afford to keep a high-flying view of the big picture— it’s all too easy for the people who make up the lifeblood of an organization to feel burnt out, uninspired, or simply at a loss for how to manage their time each week. Fear not! We’ve culled the three top tips for making the most of your time at work. With a little commitment and creativity, these tips might even make you a happier, more productive person all around. How’s that for work-life balance? TIP #1: APPLY THE 80/20 RULE, AND GET MATHY ABOUT MANAGEMENT The 80/20 rule may seem like old news—and for good reason. First introduced by Italian economist Vilfredo Pareto in 1896, this rule essentially states that about 20% of our efforts result in 80% of our outcomes, and vice versa. The typical application for the 80/20 rule in our modern workplace involves some time tracking and reflection about what, exactly, makes up that magic 20%, and then, well, doing more of that. As a recent article in Fast Company proposes however, if you want to get really good at time management, you’ll need to do a couple more calculations first: “consider that (in theory, anyway) if 20% of your actions generate 80% of your results, then 20% of that 20% produces 80% of 80% of your results. ” Catch my drift? In other words, if you start looking critically at how smaller and smaller portions of your day or week create increasingly powerful results, then you can completely shift how you handle your time management. The article goes on to break time down into 4 distinct categories: “D Time”: The 80% of your time that traditionally only results in 20% of your outcomes. “C Time”: The magical 20% of your time that creates 80% of your outcomes. “B Time”: Math nerd time! This is the 4% of your total weekly time that could actually create a whopping 64% of your results. Think of this time as supercharged and highly focused, and fairly rare. In a standard 40-hour work week, this makes up just over 1. 5 hours of your time. “A Time”: The 1% of your week that could, in theory, generate 50% of your results. While the argument for a 2-3 hour schedule to capitalize on your A and B time might be a hard sell, this is still a useful way of thinking about the types of work you do each week. Reflect on those four categories in your own work, and ensure that you are being thoughtful about channeling your time into the most productive, powerful, and results-generating work you can, while figuring out smarter ways to make tedious, time-consuming tasks more efficient. TIP #2: THINK (AND WORK! ) OUT OF THE BOX A study from Ernest & Young revealed that almost half (46%) of managers across... --- ### 5 Ways Online Appointment Scheduling Helps Build Customer Relationships > Today’s consumers are demanding a delightful customer experience 24/7. Find out how online appointment scheduling helps build brand loyalty. - Published: 2022-04-07 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/appointment-schedule/ - Categories: Blogs Customers expect a great experience when they engage with your business. In today’s digital world, that simple truth applies to the interactions buyers have with your brand representatives and how easily they can navigate your automated processes. Why should you care? Studies show that 86 percent of buyers say they’re willing to pay more for a product if the company behind it offers an enhanced customer experience. Research also suggests that the customer experience might soon outweigh both price and product as the top deciding factor when it comes to purchases. In other words, you can’t afford to not prioritize service. Struggling to keep up with the ever-increasing consumer service demands of today’s marketplace? You’re not alone. Many businesses have turned to self-service technologies to interact with customers 24/7, yet they still haven’t found the right mix between automated and live-agent service solutions. Thus appears the recurring question: What’s the best way to grow a meaningful customer relationship while using self-service tools? PERSONALIZATION IS KEY: CLIENT COMMUNICATION IN AN AUTOMATED WORLD The answer lies in personalized communications. Decades ago, when retailers began marketing and selling their products online, many buyers lost the human interaction they had valued in the purchasing process. As eCommerce became more popular, marketers learned that they had to evolve their tactics to continue to reach their time-strapped and overstimulated buyers successfully. In an automated, standardized world, a personalized customer experience became the key to keeping customers connected and happy. Using the same philosophy, customer service teams can leverage segmentation and data models to ensure their customer service interactions are tailored to their buyers. Doing so allows support teams to make sure low-touch communications (confirmations or follow-ups) are automated, while high-value experiences (errors or complex problems) get moved to live agents to be handled with a more personal touch. Therefore, the vital piece of the puzzle is figuring out which customer interactions are best automated, so your live customer service agents can focus on delivering personalized client interactions when they really count. ONLINE APPOINTMENT SCHEDULING: A BOON TO CUSTOMER ENGAGEMENT Among consumers, one self-service tool that provides a quick win is online appointment scheduling. Instead of calling a business to book, reschedule, or cancel appointments, customers can schedule their own appointments from the convenience of their computer or mobile phone at any time, and from any place. It might seem like online scheduling puts even more distance between you and your customers, but the opposite is true. Here are five ways online scheduling helps you build relationships with your client base: Online scheduling is faster.  Trying to make an appointment over the phone or by email can take a lot of time out of a customer's already busy schedule, not to mention hold times. The worst part? The process starts all over again if they need to reschedule or cancel. While speaking to a live customer service rep at your business might put a human element to your business, it doesn't offset the level of frustration and time spend when booking... --- ### A Look Under the Hood: How Software Helps Improve Efficiency and Maximize Daily Profits for Auto Repair Shops > Check out how investing in auto repair shop software improves efficiency and ROI over time – shops should take advantage as they recover from a difficult… - Published: 2022-04-07 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/improve-efficiency/ - Categories: Blogs The pandemic disproportionately impacted small businesses – and automotive repair shops were no exception. While many auto repair and service centers were able to remain open as essential services, the past year wasn’t exactly “business as usual. ” From disruptions to the supply chain, to eliminated commutes and reduced travel – normal operations had to adapt to shelter-in-place orders to ensure public safety. Now, as vaccinations are disseminated and the weather warms up, experts believe the economy may be on the cusp of a major boom. Consumers are itching to resume some sense of normalcy, including hitting the open road. Just like millions of consumers’ postponed doctor’s visits and elective surgeries, many people likely delayed automotive care. Car problems are easier to ignore if you aren’t driving everyday to work or school. As consumers venture out of the house and prepare for the summer season, they should come in for a complete tune-up, tire rotation or oil change – particularly if they consider how the pandemic may have impacted their car. Over the past year, long commutes or cross-state road trips were replaced with quick drives to the grocery store or drive-thru. Many consumers may not realize that these shorter drives still result in wear and tear on the vehicle. As auto experts know, short trips may not bring the engine up to operating temperature, which is required to rid the oil of moisture that accumulates during normal use. The engine coolant also doesn’t circulate to deliver its anti-corrosion additives. Longer drives make sure that gears and bearings maintain a coating of lubricant – and if people haven’t been driving, they may need an auto repair shop more than ever. So, how can auto repair shops, auto/tire service centers, mechanic shops, car dealerships, and body shops all make the most of this upcoming consumer boom? Believe it or not, much of a shop’s success over the next year will come down to scheduling. With the right scheduling system, auto repair shops can increase their number of bookings, save time and improve their ROI. Auto Repair Shop Software Makes Scheduling a Competitive Advantage Can auto repair shop software really make that big of a difference? In short, yes. Service technicians are always focused on making sure their customers’ vehicles are running smoothly – and they must apply the same care to their own business behind the scenes (or under the hood). By improving the essential (and admittedly tedious) aspects of the business, like customer scheduling and appointment management, auto repair shops can free up more time to focus on the business. Auto repair shop software is made to handle appointment booking efficiently, with minimal maintenance from owners or employees. From independent shops to national chains, automotive service and tire and lube centers rely on DaySmart Software to schedule a variety of services, including: Oil changes Transmission inspections and repairs Extended mileage checkups Heating and air conditioning maintenance Brake inspections and installations Tire rotations Vehicle detailing For shops considering online scheduling software,... --- ### Master the Summer Upswing with Appointment Scheduling > The summer slowdown has been replaced with an upswing. Professional services providers look for appointment scheduling to streamline success. - Published: 2022-04-07 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/appointment-scheduling/ - Categories: Blogs While business usually slows down for the season – as regular customers and clients go on vacation or opt for outdoor activities – the summer of 2021 has represented a reentry into the world. While the pandemic is still ongoing, many more consumers are vaccinated and ready to spend again, especially after months of shopping from home and a lack of casual social interactions. Consequently, the summer slowdown has been replaced with an upswing. Professional services providers – from life coaches and driving schools, to daycares and home services providers – must be prepared for an influx of appointments. Here are four best practices to ensure positive experiences for clients and employees alike. Set up for Scheduling Success. Your current appointment scheduling system – whether that’s a physical book or a personal scheduler like Google calendar – may be passable when business is slow and steady, but it won’t cut it during a significant upswing in customer interest. The rush of incoming clients is bound to get complicated if you have to shuffle through handwritten notes, edit and update paper calendar pages, reconcile your schedule with any employees you have and ensure nothing falls through the cracks. Online booking can solve all these problems, and then some. You can easily define your availability – and that of your employees – within the platform, which ensures appointments stay organized without overlap. You can also reserve time for breaks between sessions with clients to ensure you operate at your peak potential. In some cases, you can adopt a digital appointment book that grants client access – as is the case with DaySmart Appointments service business scheduling software. That means, you no longer have to stand by the phone or constantly check email to field appointment requests. In fact, clients can book appointments with you 24/7, which means even more business coming in after regular hours. As a result, you’ll have more time to spend with clients and create those memorable experiences that keep them coming back – even after summer ends. Eliminate No-shows for Good. As soon as summer starts, whether it’s in a slowdown or an upswing, schedules get hectic. No matter what type of appointment a client has booked, it’s easy to forget in the rush of summer activities. Manually notifying clients of their appointments one by one is a time suck that’s best avoided through automation. That time could be better spent serving other clients or even enjoying some summer relaxation of your own. Automatic appointment reminders are also a surefire way to reduce no-shows. These alerts remind clients of the details of their booking ahead of time, along with any information relevant to their service like preparation instructions, information on parking, or forms they need to complete (e. g. , a COVID-19 health evaluation). This way, clients not only make it to their appointment, but they appreciate you making the service as simple as possible during this schedule-packed time of year. Track Customer Data. Just because demand... --- ### Why Healthcare Scheduling Software is Critical for Credibility > Access to healthcare can be stressful enough. By making scheduling seamless and virtual, healthcare scheduling software can meet their technological needs. - Published: 2022-04-07 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/healthcare-scheduling-software/ - Categories: Blogs The healthcare industry is at an inflection point. On the one hand, it is poised for transformation – technological advancements are pushing care forward and even helping experts predict trends in health. However, at the same time, doctors are still spending two-thirds of their time doing paperwork rather than directly working with patients. Manual processes and outdated tools are not only holding healthcare workers back when they are needed most, but they are also affecting these healthcare practices in another way: credibility. Today’s Millennial and Gen Z patients look to user experience, ease of use and convenience as benchmarks for assessing the credibility of a business and the quality of an interaction – including even doctors appointments, vaccinations or tests.  Fifty-five percent of Millennials say their expectations for customer service have increased over the last three years, and according to a 2020 Accenture study, 68% of consumers demand an integrated, seamless experience on all channels. Individual healthcare practices – from chiropractors, to optometrists, to psychologists – need to keep pace with these expectations. When it comes to health and wellness, patients want to work with professionals who know the most modern methods and cutting-edge tools, especially since the healthcare field is constantly evolving. If aspects of their experience are outdated, whether that’s a low-quality website or paper-only processes, patients may question how up-to-date the entire practice is. Online Appointments for Doctors, Vaccinations and More For many patients, their experience with a healthcare practice begins with scheduling the appointment. If the only option for scheduling is to call the office and the phones are busy, Millennial and Gen Z patients will immediately be concerned. In addition to feeling inconvenienced, they may ask questions such as, Why does this business still rely on phone-only scheduling? Why were they too busy to pick up – are they understaffed?  These questions may lead to more doubts, including, Does this mean the office is busy/booked up? If I go in person, will I have to wait for a while? Will I get enough attention when I go?  And worst of all, If their scheduling process is so outdated, what do the rest of their tools and processes look like?  As a result, the patient may take their business elsewhere. To ensure a positive, credible first impression, healthcare practices should invest in healthcare scheduling software. Online healthcare scheduling software allows clients to securely book appointments at their convenience – anytime, anywhere. It saves patients the headache of having to call to schedule the appointment, which actually increases the likelihood that they will schedule an appointment and not choose another provider. Imagine: instead of waiting on hold or working through a maze of recorded voice messages, patients experience the instant gratification of accessing a provider’s digital appointment book 24/7 and selecting the best time slot based on their schedule. All barriers are removed. Some patients are extra appreciative of providers that create this level of convenience, given any type of healthcare appointment can come with a level of stress. Providers that take the time to... --- ### The Top 5 Biggest Workplace Productivity Killers of the 21st Century > Here's a list of five modern innovations that are in fact killing workplace productivity, and what you can do about it. - Published: 2022-04-07 - Modified: 2024-12-27 - URL: https://www.daysmart.com/appointments/blog/workplace-productivity/ - Categories: Blogs Automation is leveling the playing field among organizations big and small, giving everyone access to affordable and cutting-edge marketing, sales, supply chain, and strategy tools. But, that doesn’t mean your workforce is maximizing its potential. These innovations may cut bottom line costs, but don’t always boost efficiency. In fact, many times, automation casts a glaring light on what isn’t working in people-based processes and gets discarded because of it. When introducing any automated process improvements, it’s important to also prepare your teams with resources and education and to allow for implementation and feedback periods to allow for your teams to adapt, adjust, and alter their operations. With that in mind, let’s explore how some common tools and distractions may be causing a decline in productivity around your workplace. Read on for a short list of this century’s top productivity zappers. 1. MEETINGS Meetings make a lot of sense on paper. Gathering people with a shared work goal together, and creating a plan to manage workflow, share ideas, and get stuff done — what’s not to like? But, in practice, meetings too often devolve into major time sucks, no matter what your industry. The kicker? We’ve known this to be the case for quite some time.  Studies show that there are approximately 11 million meetings a year in America, and that a whopping $37 billion is wasted every year due to unproductive ones. The Covid-19 pandemic proved we can work remotely as a dispersed workforce and still keep businesses running despite major challenges. One of the number one reasons? Virtual meeting spaces. No matter your platform preference, chances are you experienced one if not hundreds of virtual meetings over the course of the pandemic period of social distancing and stay-at-home guidance. From tele-health to remote work, virtual meetings have become required. A benefit to businesses? They’re effective for getting work done, but they aren’t places where people want to hang out and chat. And, they allow people to join from wherever they are from whatever device they have access to at the time. People tend to come to them more prepared and ready to engage. It can be easier to stay on topic and now that workers have grown accustomed to them, they know what to expect. Plus, there’s a proliferation of great resources for hosting, planning, and getting the most out of virtual meetings available online. So, while the number of meetings may not be going away anytime soon, as businesses return to in-person operations, virtual or hybrid virtual/in-person meetings will likely continue, boosting efficiency along with them. Next, and as always, whatever the meeting format, make sure staff know to come prepared. Set the expectation that your team should spend time preparing for meetings and time afterward collecting and accomplishing any action items they were assigned. Encourage staff members to gather all the data before they gather all the people, and things should feel much more productive. Finally, always establish a clear action plan before closing any meeting. 2. OPEN OFFICE FLOOR PLANS... --- ## Partners ## Tesimonials ### We have increased the number of appointments by 100%. - Published: 2025-01-29 - Modified: 2025-01-29 - URL: https://www.daysmart.com/appointments/testimonial/we-have-increased-the-number-of-appointments-by-100/ Clarissa Bradstock—Chief Executive Officer at Any Lab Test Now—improved efficiencies and created a better customer experience at her call center and over 200 franchise locations with the help of DaySmart Appointments. See Their Story --- ### DaySmart ensures that we have a full day of appointments. - Published: 2025-01-28 - Modified: 2025-01-29 - URL: https://www.daysmart.com/appointments/testimonial/daysmart-ensures-that-we-have-a-full-day-of-appointments/ Frederick Reitz, owner of SAFESky, manages his offices from any location in the world, while ensuring the utmost security of client data. See Their Story --- ### It’s been a tremendous time saver! - Published: 2025-01-27 - Modified: 2025-01-29 - URL: https://www.daysmart.com/appointments/testimonial/its-been-a-tremendous-time-saver/ Françoise Knight of A Healing Trail wellness center says, "We couldn’t have grown to 21,000 clients and increased staff headcount to 20 individuals without online scheduling. " See Their Story --- ### Scheduling appointments is simple and quick. - Published: 2025-01-23 - Modified: 2025-01-29 - URL: https://www.daysmart.com/appointments/testimonial/scheduling-appointments-is-simple-and-quick/ "DaySmart Appointments has helped us better support our community by streamlining the appointment booking process for our free income tax preparation program, VITA. Now, scheduling appointments is simple and quick for our volunteers, and it’s easier for the community to access the services they need. " --- ### A flexible online booking platform. - Published: 2025-01-23 - Modified: 2025-01-29 - URL: https://www.daysmart.com/appointments/testimonial/daysmart-appointments-provided-us-with-a-flexible-online-booking-platform/ "DaySmart Appointments provided us with a flexible online booking platform that allows each pharmacy to manage its scheduling independently for the range of vaccines and services offered. Our pharmacy teams now spend less time collecting patient booking information and managing the schedule, and more time assisting patients in their communities. " --- ## Support Resources ### Waitlist - Published: 2023-10-17 - Modified: 2023-10-17 - URL: https://youtu.be/0MIJjD4pybA - Type: Training Videos --- ### How To Make An Appointment - Published: 2023-10-17 - Modified: 2023-10-17 - URL: https://youtu.be/ueY-w1aJNdU - Type: Training Videos --- ### How To Create An Appointment - Published: 2023-10-17 - Modified: 2023-10-17 - URL: https://youtu.be/acHbXy84oyA - Type: Training Videos --- ### Customer View Overview - Published: 2023-10-17 - Modified: 2023-10-17 - URL: https://youtu.be/YJ4pqlnkrXE - Type: Training Videos --- ### Events - Published: 2023-10-17 - Modified: 2023-10-17 - URL: https://youtu.be/iCtB767bDQk - Type: Training Videos --- ### Schedule & Service Exceptions - Published: 2023-10-17 - Modified: 2023-10-17 - URL: https://youtu.be/Kxt9f1kVBJ0 - Type: Training Videos --- ### Customer View - Published: 2023-10-17 - Modified: 2023-10-17 - URL: https://youtu.be/d9cOL13gwDY - Type: Training Videos ---