An Interview with Ross Campbell, VP of DaySmart Vet
DaySmart Vet is a solution built for our pets and their vets, created by a close-knit team of engineers and software developers who are looking for ways to push the boundaries of what a PIMs system can offer. Recently, we chatted with Ross Campbell, VP of DaySmart Vet, to get a closer look at his journey alongside DaySmart Vet since joining just after its inception.
“We’ve always had a customer first mentality and devote a lot of resources to understanding customer needs, bringing customer feedback to engineering and the rest of the company as quickly and as directly as possible”
-Ross Campbell, VP of DaySmart Vet
Ross’s Journey at DaySmart Vet
Growing up with a father who was a test engineer, Ross was introduced to the world of computers from an early age, teaching himself to code while still in elementary school. He went on to study Biochemistry at UC Davis, then spending nearly two decades at Oracle, before combining his love for the life sciences and technology at DaySmart Vet.
Ross joined the company in 2014 when it only had a few customers. He played a key role in building a scalable, highly available infrastructure. Throughout the years, his contributions spanned across infrastructure, engineering, support, and business development. In the decade Ross has been with DaySmart Vet, the company has seen tremendous growth while adding additional features to support our expanding list of clients and adding many passionate, dedicated experts to our team. One of the standout moments he recalled was the acquisition by DaySmart. He truly appreciated how DaySmart stayed committed to practice management and maintained a strong customer-first approach, prioritizing and investing in customer feedback. This has allowed our Vet software to continue to grow and change to fit the needs of the industry.
Growth in the Veterinary Field
Working with veterinary practices has been an incredibly rewarding experience for Ross. He admires the dedication of our customers to animal care and values how our platform helps them run their businesses more efficiently. This streamlining helps them focus on what they do best: caring for their pet patients.
The COVID lockdown was a pivotal period for veterinary practices and practice management software. With shelters empty and pet parents increasingly attentive to their pets, there was a significant shift from paper-based and on-premises systems to cloud-based solutions. The flexibility of cloud software proved invaluable, allowing practices to operate from any device, anywhere.
Over the years, DaySmart Vet has continued to evolve with the veterinary field, constantly adapting to emerging trends. Working with diverse veterinary specialists and empowering them to make an impact in their fields with one comprehensive practice management platform. Our dedicated team of experts listen to the needs of veterinarians and incorporate valuable client feedback to develop modern, intuitive tools that streamline operations and enhance patient care.
Looking Ahead
Ross is optimistic for the future, looking forward to seeing our customer base grow and is excited about the potential for our software to continue making powerful functionality simple and easy for veterinarians.
“Veterinary practices are benefitting from new technology much faster than in the past. I see an increasingly rapid adoption curve for new tools and technology.”
Join the Family
Ready to see the difference? With DaySmart Vet, you’ll be able to stay organized, communicate more effectively, and get things done faster. Book a demo today to see why thousands of veterinarians have switched to DaySmart Vet and how it can transform your practice.